Activity sync issue

[Vranic Valentin]

I have an issue with activity synchronization. My activity (50km, 4h+) is synced with the SuuntoApp, and I can see it, on both the watch and in the application. But my followers doesn’t, even if the visibility is set to public. And it doesn’t got synchronized with Strava as well.

What could be the issue? What am I missing?

Thanks,
Vale

[isazi]

@Vranic-Valentin given that you say that all data is on the watch, I would try with uninstall and reinstall the app and see if that helps.

If not, still considering that everything is on the watch, I would delete the activity from the app (NOT THE WATCH), uninstall and reinstall the app again and see if it helps.

If nothing helps, then I would contact support.

[Vranic Valentin]

@isazi Thanks, that solved the issue. In fact I cleared the data and cache from the application.