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Firmware (2.33.12) update fail

Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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  • Y Offline
    yarayen
    last edited by 28 Mar 2024, 00:47

    Hi all,
    I am a S9PP user with 2.30.38.
    At the 3/25 morning, I found my watch go to the restore screen (the device is being restored to a safe state).
    After reboot, I see a update screen…
    Then followed by a restore screen…

    did anybody suffer this situation?

    I B 2 Replies Last reply 28 Mar 2024, 09:44 Reply Quote 0
    • I Offline
      isazi Moderator @yarayen
      last edited by 28 Mar 2024, 09:44

      @yarayen which firmware version are you on now?

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      Y 1 Reply Last reply 29 Mar 2024, 02:21 Reply Quote 0
      • B Offline
        Brad_Olwin Moderator @yarayen
        last edited by 28 Mar 2024, 15:22

        @yarayen I think the watch did not completely install the new firmware. Running the battery all the way down until the watch shuts off should correct this. Alternatively, have you tried either a soft reset? I suspect that will not help.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        1 Reply Last reply Reply Quote 0
        • Y Offline
          yarayen
          last edited by 29 Mar 2024, 02:19

          My last work well firmware is 2.30.38 (so good).
          But after I get up at 3/25 (2.33.12 release date), my watch go to automaticly update -> restore -> update -> restore…
          May be something wrong during update process.
          Therefore, I have sent my watch to the authorized service center.
          Hope it can be come back with healthy soon.
          BTW, anyone update S9PP to 2.30.38 successfully ?

          1 Reply Last reply Reply Quote 0
          • Y Offline
            yarayen @isazi
            last edited by 29 Mar 2024, 02:21

            @isazi Thanks very much, I saw this too late, or I will try this solutions. XD

            1 Reply Last reply Reply Quote 0
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