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    Black screen during Exercise

    Scheduled Pinned Locked Moved Suunto 9
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    • zadowZ Offline
      zadow @fof1618
      last edited by zadow

      @fof1618 maybe just a stupid question from my side, but are you sure that you have Performance power mode set? To me it seems like Endurance or even Tour powermode is selected for you workout. Just a guess…

      Suunto S9 Baro Titanium, Ironman l.e.
      Suunto Smart Sensor
      Wahoo Tickr FIT
      Hammerhead Karoo 2

      Swim Ride Run Rest Repeat

      fof1618F 1 Reply Last reply Reply Quote 0
      • fof1618F Offline
        fof1618 @zadow
        last edited by fof1618

        Hi @zadow, actually it’s a good remark!
        As I remember after I experienced the problem once, I set my battery mode to Performance (where display timeout is set to off) and then the problem did not happen during that training.
        But for some reason my battery mode is always set to Custom by default. If I forget to update the display timeout to off instead of 10s or switch my battery mode to Performance before Start this black screen problem is back. Yet when the screen is off I should be able to wake up my watch, which unfortunately is not the case.
        I forgot to mention that in my general settings, Standby is on and Raise to Wake is high.
        How can I set my battery mode to Performance by default?
        Also my FW version is v 2.26.8 (up-to-date)
        Thanks in advance for you answers!
        fof

        Todd DanielczykT 1 Reply Last reply Reply Quote 1
        • fof1618F Offline
          fof1618 @cosme.costa
          last edited by

          Hi @cosme-costa, for sure I will check this!

          fof1618F 1 Reply Last reply Reply Quote 0
          • Todd DanielczykT Offline
            Todd Danielczyk Gold Members @fof1618
            last edited by

            @fof1618 What I suspected with the other post about the Vertical.
            https://forum.suunto.com/post/143871

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            • fof1618F Offline
              fof1618 @fof1618
              last edited by

              @cosme-costa actually I do run the last FW version

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              • fof1618F Offline
                fof1618 @cosme.costa
                last edited by

                @cosme-costa actually I do run the last FW version

                fof1618F 1 Reply Last reply Reply Quote 0
                • fof1618F Offline
                  fof1618 @fof1618
                  last edited by

                  How can I set my battery mode to Performance by default?

                  fof1618F surfboomerangS 2 Replies Last reply Reply Quote 0
                  • fof1618F Offline
                    fof1618 @fof1618
                    last edited by fof1618

                    Why even though my battery mode is set to Custom with a display timeout of 10s my screen doesn’t wake up ? This albeit having in my general settings, Standby on and Raise to Wake high.

                    fof1618F 1 Reply Last reply Reply Quote 0
                    • surfboomerangS Offline
                      surfboomerang @fof1618
                      last edited by

                      @fof1618 performance is the default unless the Custom profile has different settings.

                      Suunto Vertical Titanium Solar
                      OnePlus Nord 4

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                      • fof1618F Offline
                        fof1618 @fof1618
                        last edited by fof1618

                        Hi @surfboomerang, I see… Suunto has implemented a tricky logic here… Not very user friendly in my opinion but anyway thx!
                        What remains is my second question: why even though my battery mode is set to Custom with a display timeout of 10s my screen doesn’t wake up ? This albeit having in my general settings, Standby on and Raise to Wake high.

                        surfboomerangS 1 Reply Last reply Reply Quote 0
                        • surfboomerangS Offline
                          surfboomerang @fof1618
                          last edited by

                          @fof1618 My guess is that the raise to wake option only affects the backlight. Not the display timeout

                          Suunto Vertical Titanium Solar
                          OnePlus Nord 4

                          fof1618F 1 Reply Last reply Reply Quote 2
                          • fof1618F Offline
                            fof1618 @surfboomerang
                            last edited by

                            @surfboomerang said in Black screen during Exercise:

                            @fof1618 My guess is that the raise to wake option only affects the backlight. Not the display timeout

                            Thx!

                            fof1618F 1 Reply Last reply Reply Quote 0
                            • fof1618F Offline
                              fof1618 @fof1618
                              last edited by fof1618

                              So if one update the Custom battery mode by changing any setting, it becomes the default one.
                              In particular if the display timeout is changed to 10s, the watch screen will eventually remain black at some point during the exercise and until the end of the exercise.
                              There is definitely a bug to reproduce and analyze for Suunto here.
                              Hopefully someone from Support will read this.

                              Mff73M 1 Reply Last reply Reply Quote 0
                              • Mff73M Offline
                                Mff73 @fof1618
                                last edited by

                                @fof1618
                                Push middle button and screen should wake up for few seconds and then goes back black again.
                                It is a battery saving option, and it remains in custom battery option.

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

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