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    Black screen during Exercise

    Scheduled Pinned Locked Moved Suunto 9
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    • fof1618F Offline
      fof1618 @zadow
      last edited by fof1618

      Hi @zadow, actually it’s a good remark!
      As I remember after I experienced the problem once, I set my battery mode to Performance (where display timeout is set to off) and then the problem did not happen during that training.
      But for some reason my battery mode is always set to Custom by default. If I forget to update the display timeout to off instead of 10s or switch my battery mode to Performance before Start this black screen problem is back. Yet when the screen is off I should be able to wake up my watch, which unfortunately is not the case.
      I forgot to mention that in my general settings, Standby is on and Raise to Wake is high.
      How can I set my battery mode to Performance by default?
      Also my FW version is v 2.26.8 (up-to-date)
      Thanks in advance for you answers!
      fof

      Todd DanielczykT 1 Reply Last reply Reply Quote 1
      • fof1618F Offline
        fof1618 @cosme.costa
        last edited by

        Hi @cosme-costa, for sure I will check this!

        fof1618F 1 Reply Last reply Reply Quote 0
        • Todd DanielczykT Offline
          Todd Danielczyk Gold Members @fof1618
          last edited by

          @fof1618 What I suspected with the other post about the Vertical.
          https://forum.suunto.com/post/143871

          1 Reply Last reply Reply Quote 0
          • fof1618F Offline
            fof1618 @fof1618
            last edited by

            @cosme-costa actually I do run the last FW version

            1 Reply Last reply Reply Quote 0
            • fof1618F Offline
              fof1618 @cosme.costa
              last edited by

              @cosme-costa actually I do run the last FW version

              fof1618F 1 Reply Last reply Reply Quote 0
              • fof1618F Offline
                fof1618 @fof1618
                last edited by

                How can I set my battery mode to Performance by default?

                fof1618F surfboomerangS 2 Replies Last reply Reply Quote 0
                • fof1618F Offline
                  fof1618 @fof1618
                  last edited by fof1618

                  Why even though my battery mode is set to Custom with a display timeout of 10s my screen doesn’t wake up ? This albeit having in my general settings, Standby on and Raise to Wake high.

                  fof1618F 1 Reply Last reply Reply Quote 0
                  • surfboomerangS Offline
                    surfboomerang @fof1618
                    last edited by

                    @fof1618 performance is the default unless the Custom profile has different settings.

                    Suunto Vertical Titanium Solar
                    OnePlus Nord 4

                    1 Reply Last reply Reply Quote 1
                    • fof1618F Offline
                      fof1618 @fof1618
                      last edited by fof1618

                      Hi @surfboomerang, I see… Suunto has implemented a tricky logic here… Not very user friendly in my opinion but anyway thx!
                      What remains is my second question: why even though my battery mode is set to Custom with a display timeout of 10s my screen doesn’t wake up ? This albeit having in my general settings, Standby on and Raise to Wake high.

                      surfboomerangS 1 Reply Last reply Reply Quote 0
                      • surfboomerangS Offline
                        surfboomerang @fof1618
                        last edited by

                        @fof1618 My guess is that the raise to wake option only affects the backlight. Not the display timeout

                        Suunto Vertical Titanium Solar
                        OnePlus Nord 4

                        fof1618F 1 Reply Last reply Reply Quote 2
                        • fof1618F Offline
                          fof1618 @surfboomerang
                          last edited by

                          @surfboomerang said in Black screen during Exercise:

                          @fof1618 My guess is that the raise to wake option only affects the backlight. Not the display timeout

                          Thx!

                          fof1618F 1 Reply Last reply Reply Quote 0
                          • fof1618F Offline
                            fof1618 @fof1618
                            last edited by fof1618

                            So if one update the Custom battery mode by changing any setting, it becomes the default one.
                            In particular if the display timeout is changed to 10s, the watch screen will eventually remain black at some point during the exercise and until the end of the exercise.
                            There is definitely a bug to reproduce and analyze for Suunto here.
                            Hopefully someone from Support will read this.

                            Mff73M 1 Reply Last reply Reply Quote 0
                            • Mff73M Offline
                              Mff73 @fof1618
                              last edited by

                              @fof1618
                              Push middle button and screen should wake up for few seconds and then goes back black again.
                              It is a battery saving option, and it remains in custom battery option.

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

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