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Race steel HR

Scheduled Pinned Locked Moved Suunto Race
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  • D Offline
    dreamer_
    last edited by dreamer_ 23 Jul 2024, 08:11

    Hello, I’m sitting at the office and it seems that my watch is stuck with totally wrong HR metrics. It is a new watch (received yesterday). Updated firmware and did also a reset and restarted and sync again.

    35d4c8a4-2897-4edd-bcfe-fa4028641fd4-image.png

    It does not have any sense. Does anybody else have this issue with the watch?

    F 1 Reply Last reply 23 Jul 2024, 08:22 Reply Quote 0
    • F Offline
      false Bronze Member @dreamer_
      last edited by 23 Jul 2024, 08:22

      @dreamer_ some has, some not. In my opinion ohr is totally individual thing, for me it works fine when I run (long and easy runs) and, of course, when I’m resting. I am saying about 9PP and SR. I wear my watch a bit higher than wrist bone

      D 1 Reply Last reply 23 Jul 2024, 08:27 Reply Quote 3
      • D Offline
        dreamer_ @false
        last edited by 23 Jul 2024, 08:27

        @false I have not seem these kind of metrics with the Vertical.
        And also first time with a totally useless HR in many many years. Metrics can be somehow inaccurate but should not be totally wrong. It is very strange.

        D 1 Reply Last reply 23 Jul 2024, 08:35 Reply Quote 0
        • D Offline
          dreamer_ @dreamer_
          last edited by dreamer_ 23 Jul 2024, 08:35

          Restarted and synced with the app. It seems ok now. Is like it was hung or something rare.

          8ac46694-3d1d-485b-b7e0-870bcfb63b60-image.png

          Edit:

          It is hung again. I don’t understand what happens with this watch

          27df8488-2ef4-47ad-9e13-7a1c88ce88d9-image.png

          D 1 Reply Last reply 23 Jul 2024, 14:27 Reply Quote 0
          • D Offline
            dreamer_ @dreamer_
            last edited by 23 Jul 2024, 14:27

            It seems the tracking is not working at all. Sometimes seems good but it’s mostly with totally incorrect readings. I’ll try with a nylon band.
            It is not important while sleeping works and in activity I will probably use a band.

            I like the watch but I was expecting better metrics here. Perhaps there’s a ring or something you can have without noticing it’s there but at the end it’s more money and to be honest I don’t care too much about this.

            D 1 Reply Last reply 24 Jul 2024, 06:06 Reply Quote 0
            • D Offline
              dreamer_ @dreamer_
              last edited by dreamer_ 24 Jul 2024, 06:06

              What I have seen.
              Sleep tracking seems to somehow work but there’s a bug here.
              When I want to read my instant HR using the watch, it is working bad. I have been reading and it seems that this is something generic and it happens to many users. Sometimes works, others don’t (most).

              In activity I don’t care too much. I can use my arm band. At the end, during the day metrics are bad. It is not important if the watch is not using them to calculate data. So, I’m ok.

              I was thinking that someone (Suunto ?) should create a wrist band for the other hand with many more sensors to have measured accurately HR and many more things related to blood, breathing… and let these poor WHR of the watches like something of the past.
              That would be a game changer and the end of the bad readings 😉

              D 1 Reply Last reply 25 Jul 2024, 07:58 Reply Quote 0
              • D Offline
                dreamer_ @dreamer_
                last edited by 25 Jul 2024, 07:58

                Update. The HR works fine while sleeping and it also seems to work well in workout for me even while trail running (the Vertical wasn’t working fine for me).
                I know at least three people that have the same issue as me. HR works but does not work in tracking during the day which I don’t understand (i.e. sitting in the office)

                I don’t care too much if that tracking does not affect to metrics but if the watch can track sleep and can track HR during workout, my guess is there’s really a software issue there (and not hardware or not only hardware related as someone pointed in the past)

                D 1 Reply Last reply 25 Jul 2024, 18:15 Reply Quote 0
                • D Offline
                  Desdinova Bronze Member @dreamer_
                  last edited by 25 Jul 2024, 18:15

                  @dreamer_ I See it occasionally - I think it’s an aliasing error as for me it occasionaly gets stuck at 2x the real value for a minute or two - and that does suggest its an issue with the algorithm

                  D 1 Reply Last reply 25 Jul 2024, 19:36 Reply Quote 1
                  • D Offline
                    dreamer_ @Desdinova
                    last edited by 25 Jul 2024, 19:36

                    @Desdinova It is in fact exactly what I was showing in the captures. There’s something very strange here.

                    1 Reply Last reply Reply Quote 0
                    • W Offline
                      WD8900
                      last edited by 13 Sept 2024, 10:43

                      Did someone contact Suunto with this issue?

                      I have the same problem: HR is locked at around double the normal heart rate. Also when I take off the watch when it’s displaying the wrong HR, it sometimes will keep displaying the wrong heart rate going up and down slightly… while not even being on the wrist. It’s as if the watch is “guessing” the heart rate or is stuck in some sort of loop. The measurements normalize after some time and it displays the right heart rate again. No problems while sleeping, only during the day.

                      B 1 Reply Last reply 11 Oct 2024, 05:06 Reply Quote 1
                      • B Offline
                        Bogdan1921 Silver Members Bronze Member @WD8900
                        last edited by 11 Oct 2024, 05:06

                        Sometimes I saw that the HR have some strange values. I have took my measurments also with a Pulse Oximeter. After the activity is started, the HR it’s at the corrrect value, but not all the time from the beggining. I have tried to move the position of the watch and to modify the strap but without any changes.
                        The watch is updated at the last version.
                        Suunto Race HR.jpg

                        Suunto Race
                        Polar H10
                        Iphone 14 Pro
                        Suunto 9 Baro [sold]

                        F 1 Reply Last reply 11 Oct 2024, 07:15 Reply Quote 0
                        • F Offline
                          false Bronze Member @Bogdan1921
                          last edited by false 10 Nov 2024, 07:45 11 Oct 2024, 07:15

                          @Bogdan1921 guys, ohr is a 100% individual thing, it’s a software measurement. So if you have x2 it just means that in your specific case (suunto’s wrist) ohr is not for you

                          B 1 Reply Last reply 11 Oct 2024, 09:42 Reply Quote 0
                          • B Offline
                            Bogdan1921 Silver Members Bronze Member @false
                            last edited by 11 Oct 2024, 09:42

                            @false
                            And that’s it? 😅 It’s not for me. Aaa ok, thanks😅

                            Suunto Race
                            Polar H10
                            Iphone 14 Pro
                            Suunto 9 Baro [sold]

                            1 Reply Last reply Reply Quote 0
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