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Measured distance in swimming is wrong.

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  • J Offline
    Johnkokk Bronze Member
    last edited by 6 Aug 2024, 06:05

    To make sure that this is a bug, yesterday i did another session.

    The distance was about 3km in total.
    SUUNTO decided that i swam for about 447m 🙂

    The route on the map is marked correctly though.

    d7205af6-06ed-4842-8795-e6988cd301ad-image.png

    165b4fe9-40be-4a44-bd29-37eb7d1bd6a3-image.png

    I 1 Reply Last reply 6 Aug 2024, 08:03 Reply Quote 4
    • I Offline
      isazi Moderator @Johnkokk
      last edited by 6 Aug 2024, 08:03

      @Johnkokk can you send logs (it is done via the app, in the settings menu) after this happens? I am forwarding this thread to Suunto, but logs after the issue happens would help the developers more.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      J D 2 Replies Last reply 6 Aug 2024, 08:46 Reply Quote 2
      • I Offline
        isazi Moderator
        last edited by 6 Aug 2024, 08:06

        This could be a bug, or the freediving distance is different from the openwater swimming distance. Anyway, I reported it to Suunto.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        J 1 Reply Last reply 6 Aug 2024, 08:43 Reply Quote 2
        • J Offline
          Johnkokk Bronze Member @isazi
          last edited by 6 Aug 2024, 08:43

          @isazi
          I don’t think that should matter. As you can see on the map, the route is marked correctly.

          This route corresponds to a certain distance, which the watch should report correctly.

          I’ll send the log files whenever i can

          I 1 Reply Last reply 6 Aug 2024, 08:46 Reply Quote 0
          • J Offline
            Johnkokk Bronze Member @isazi
            last edited by 6 Aug 2024, 08:46

            @isazi said in Measured distance in swimming is wrong.:

            @Johnkokk can you send logs (it is done via the app, in the settings menu) after this happens? I am forwarding this thread to Suunto, but logs after the issue happens would help the developers more.

            I sent them right now, but i don’t know what log it really sent.Should i do that right after i get out of the water ?

            1 Reply Last reply Reply Quote 0
            • I Offline
              isazi Moderator @Johnkokk
              last edited by 6 Aug 2024, 08:46

              @Johnkokk I am not saying that I am right, but the freediving mode is not made to track openwater swimming, so there is a chance that it measures something different, e.g. only the above/under water parts.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              J 1 Reply Last reply 6 Aug 2024, 08:49 Reply Quote 0
              • J Offline
                Johnkokk Bronze Member @isazi
                last edited by 6 Aug 2024, 08:49

                @isazi

                In freediving we don’t travel underwater

                Even the marked route on the map, is the one that i swim on the surface.
                I think this is what it SHOULD report back.

                There is also a field called DISTANCE in the report of the watch.

                Thanks for your help by the way.

                I 1 Reply Last reply 13 Aug 2024, 09:20 Reply Quote 0
                • D Offline
                  Danny poleg Silver Members @isazi
                  last edited by 6 Aug 2024, 09:15

                  @isazi I encountered the same phenomenon in Vertical after a recent update
                  The owner of the watch sends a log after each workout.
                  When a link to the training was sent to me the distance shown works out Note that measuring distance by bike and running is normal only when swimming in open water this happens

                  1 Reply Last reply Reply Quote 0
                  • I Offline
                    isazi Moderator @Johnkokk
                    last edited by 13 Aug 2024, 09:20

                    @Johnkokk I just heard it will be fixed with next firmware release, thanks for reporting it!

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    D E 2 Replies Last reply 13 Aug 2024, 11:35 Reply Quote 3
                    • D Offline
                      Danny poleg Silver Members @isazi
                      last edited by 13 Aug 2024, 11:35

                      @isazi thank you

                      1 Reply Last reply Reply Quote 0
                      • E Offline
                        Elias Christoforou
                        last edited by 13 Aug 2024, 13:31

                        I have the same issue , with the free dividing mode.
                        For open water swimming and pool swimming the distances are correct.

                        1 Reply Last reply Reply Quote 0
                        • E Offline
                          Elias Christoforou @isazi
                          last edited by 13 Aug 2024, 13:35

                          @isazi said in Measured distance in swimming is wrong.:

                          just heard it will be fixed with next firmware release, thanks for reporting it!

                          Can we have an approximate date on this fix ?

                          1 Reply Last reply Reply Quote 1
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