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    Maps are sluggish and have low update frequency

    Scheduled Pinned Locked Moved Suunto Vertical
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    • B Offline
      Boss-Hogg-450 @borgein
      last edited by

      @borgein I’ve read your description of the isuue, and know exactly what your talking about. I noticed the issue when i first got my vertical in Feb. The map has only ever been latency/lag free for me when i’m stood still and rotating on the spot, any directional movement initiates the watches 1 second gps recording and update model. If you have 2 watches, surely if you “hard reset” the original watch it will have reverted to the original build version of the firmware, and enabled a direct comparison with the new watch running on the current firmware?

      The videos others have uploaded only serve to illustrate the range in peoples perception/opinion of “lag/letency” The guy who’s vertical ran butter smooth when walking was completely oblivious to the 4 clearly visible and separate frames it took for the watch to perform a 90 degree rotation when he changed direction. Either that or he is in-fact a pigeon,lol. Everyone’s watches are gonna be the same, for the most part it’s the interpretation that will vary.

      For what it’s worth, i also wish the refresh-rate was a little higher, to help smooth things out on the map screen. I fail to see how different sport modes will yield any differing results, given they all use the same base GPS presets…but give it a shot i guess.

      B 1 Reply Last reply Reply Quote 1
      • B Offline
        borgein @Boss-Hogg-450
        last edited by

        @Boss-Hogg-450 said in Maps are sluggish and have low update frequency:

        @borgein I’ve read your description of the isuue, and know exactly what your talking about. I noticed the issue when i first got my vertical in Feb. The map has only ever been latency/lag free for me when i’m stood still and rotating on the spot, any directional movement initiates the watches 1 second gps recording and update model. If you have 2 watches, surely if you “hard reset” the original watch it will have reverted to the original build version of the firmware, and enabled a direct comparison with the new watch running on the current firmware?

        The videos others have uploaded only serve to illustrate the range in peoples perception/opinion of “lag/letency” The guy who’s vertical ran butter smooth when walking was completely oblivious to the 4 clearly visible and separate frames it took for the watch to perform a 90 degree rotation when he changed direction. Either that or he is in-fact a pigeon,lol. Everyone’s watches are gonna be the same, for the most part it’s the interpretation that will vary.

        For what it’s worth, i also wish the refresh-rate was a little higher, to help smooth things out on the map screen. I fail to see how different sport modes will yield any differing results, given they all use the same base GPS presets…but give it a shot i guess.

        I agree with you, and it seems we have the same experience. The first watch I hard reset was only reset so that all settings were wiped, but a hard reset does not downgrade the firmware to an older version.

        Maybe this has always been there (I got my first one in feb-march sometime too), but maybe it has become more noticeable lately? I’m not sure. The annoying thing is the lack of consistency. Today I walked a distance of 14 kilometers up and down a mountain (650m climb up/down) in clear blue skies. No cell coverage or nothing that can cause interference. T-shirt only as it was pretty warm. I also used a chest strap instead of the built-in heart rate sensor, not that I think that makes a difference.

        Sometimes the maps was laggy. Sometimes surprisingly so they were not. If I went down to 50m scale then the map seemed smoother, but when I went back to 100m and 200m zoom levels the map became very slow while moving again. When I stand still and turn in a circle-like motion the maps become very smooth again. But as soon as I have started walking and have taken 2-3 steps the maps become very sluggish again.

        I haven’t had the ability to test “faster activities” yet. Maybe I’ll try tomorrow.

        Suunto App username: borgeindergaard750
        Sportstracker (Suunto App) profile: https://www.sports-tracker.com/view_profile/borgeindergaard750

        B 1 Reply Last reply Reply Quote 0
        • B Offline
          Boss-Hogg-450 @borgein
          last edited by

          @borgein Ah, thats a pitty about the firmware. Didn’t realise that was the case. It would have been the definitive way to compare them. See how the different sport modes fair i guess… By the way, I see no perceivable difference between the map behaviour; either just using the map widget alone, or when recording an activity and using the map…all the same for me.

          1 Reply Last reply Reply Quote 0
          • Stanislav DamjanovS Offline
            Stanislav Damjanov
            last edited by Stanislav Damjanov

            Has anyone found solution for this problem? Or, at least reason why it’s happening? I experience slow map movement until I make full 360 degree rotation just like OP stated. After that map “unlocks” smoother performance, only until I start walking or breadcrumb navigation screen shows up again. It’s really frustrating, I had Race S before and this doesn’t seem to be happening on Race S, map performance was always smooth.

            B EgikaE 2 Replies Last reply Reply Quote 2
            • B Offline
              borgein @Stanislav Damjanov
              last edited by

              @Stanislav-Damjanov said in Maps are sluggish and have low update frequency:

              Has anyone found solution for this problem? Or, at least reason why it’s happening? I experience slow map movement until I make full 360 degree rotation just like OP stated. After that map “unlocks” smoother performance, only until I start walking or breadcrumb navigation screen shows up again. It’s really frustrating, I had Race S before and this doesn’t seem to be happening on Race S, map performance was always smooth.

              No solution here yet. The last 2.37 update didn’t fix it either.

              Suunto App username: borgeindergaard750
              Sportstracker (Suunto App) profile: https://www.sports-tracker.com/view_profile/borgeindergaard750

              1 Reply Last reply Reply Quote 0
              • EgikaE Offline
                Egika Platinum Member @Stanislav Damjanov
                last edited by

                @Stanislav-Damjanov said in Maps are sluggish and have low update frequency:

                Has anyone found solution for this problem? Or, at least reason why it’s happening? I experience slow map movement until I make full 360 degree rotation just like OP stated. After that map “unlocks” smoother performance, only until I start walking or breadcrumb navigation screen shows up again. It’s really frustrating, I had Race S before and this doesn’t seem to be happening on Race S, map performance was always smooth.

                still very likely magnetic interference…

                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                Race S All Black - TI Canary - Titanium Courtney

                Stanislav DamjanovS B 2 Replies Last reply Reply Quote 0
                • Stanislav DamjanovS Offline
                  Stanislav Damjanov @Egika
                  last edited by

                  @Egika But if I use only map, without activity started, this doesn’t happen, so I suppose that it’s something else. It’s very irritating, mapping is one of the main reasons I bought this watch. Also, I had Race S for a while, and I didn’t had this problem.

                  EgikaE 1 Reply Last reply Reply Quote 2
                  • EgikaE Offline
                    Egika Platinum Member @Stanislav Damjanov
                    last edited by

                    @Stanislav-Damjanov interesting. Can you reproduce it?
                    Regardless how long the route is?

                    I have to check myself as well.

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - TI Canary - Titanium Courtney

                    Stanislav DamjanovS 1 Reply Last reply Reply Quote 3
                    • Stanislav DamjanovS Offline
                      Stanislav Damjanov @Egika
                      last edited by Stanislav Damjanov

                      @Egika I will go for a hike in a day or two and I will report how it behaves. I can make a video and post it here. It’s really strange, it hardly detects movement, but after that 360 degreee rotation everything is smooth again and watch reacts even for smallest movement, as it should be. Compass is calibrated off course. I have tried it on 15-20km routes, it’s not that they are especially long.

                      EgikaE sebchastangS 2 Replies Last reply Reply Quote 2
                      • EgikaE Offline
                        Egika Platinum Member @Stanislav Damjanov
                        last edited by

                        @Stanislav-Damjanov I know exactly what this looks like.
                        My setup was, that I was on my bike. My drink pack had a tube that attaches to the chest belt using a magnet.
                        Whenever I was raising my arm to look at the map it came close to the magnet on the tube and I saw exactly what you describe.

                        When I tucked away the tube, the strange behavior was gone and with routing still on, the map was smooth all the time…

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

                        Stanislav DamjanovS 1 Reply Last reply Reply Quote 0
                        • sebchastangS Offline
                          sebchastang Silver Members @Stanislav Damjanov
                          last edited by

                          @Stanislav-Damjanov I have noticed the same thing during hiking activities.
                          I confirm map rotation was smoother before 2.35.34 firmware update.

                          Suunto Vertical
                          Suunto Traverse

                          1 Reply Last reply Reply Quote 3
                          • Stanislav DamjanovS Offline
                            Stanislav Damjanov @Egika
                            last edited by

                            @Egika i am pretty sure that I didn’t had anything magnetic with me on those hikes. Even if I did, it wouldn’t go away everytime with that simple 360 degree rotation. I can assume that there is some sowtware bug. Is there some way to request from Suunto to investigate this issue? It’s really annoying, smooth navigation is one of the main reasons why I bought Suunto instead of Garmin.

                            EgikaE 1 Reply Last reply Reply Quote 2
                            • EgikaE Offline
                              Egika Platinum Member @Stanislav Damjanov
                              last edited by

                              @Stanislav-Damjanov if you can reproduce it, you can send logs right after the activity.
                              Then PM me with your Suunto account email address and the date and time you sent the logs.

                              I can then add this into Suunto’s bug tracking system for further investigation.

                              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                              Race S All Black - TI Canary - Titanium Courtney

                              Stanislav DamjanovS 1 Reply Last reply Reply Quote 1
                              • Stanislav DamjanovS Offline
                                Stanislav Damjanov @Egika
                                last edited by Stanislav Damjanov

                                @Egika Thank you for replying. I did a quick walk last night and the problem persists. I made a 10km track on Suunto app and uploaded it to the watch. Most of the time navigation was buggy, map didn’t rotate even on 90 or 180 turns. If I was running it would be pretty unusable. Same as other hikes, compass was “unlocked” eventualy, and stayed unlocked for a while. This time activity was “Walk” Instead of “Hike” if that makes any difference.

                                Previously I had Suunto Race S with 2.35 firmware and it was working smooth as it should be. The day I bought Suunto Race firmware 2.37 was available, so I used Race only on 2.37, I don’t know if it behaved normally on previous firmware.

                                I guess I cannot send logs now when activity is already saved. I will try to do that after next hike and report it to you.

                                EgikaE 1 Reply Last reply Reply Quote 1
                                • EgikaE Offline
                                  Egika Platinum Member @Stanislav Damjanov
                                  last edited by

                                  @Stanislav-Damjanov thank you very much!
                                  Yes, the logs should be sent no more than a few hours after something was happening.
                                  If possible you could possibly even take a video from the effect.

                                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                  Race S All Black - TI Canary - Titanium Courtney

                                  Stanislav DamjanovS 1 Reply Last reply Reply Quote 0
                                  • Stanislav DamjanovS Offline
                                    Stanislav Damjanov @Egika
                                    last edited by

                                    @Egika I will as soon as I finish my next hike, and I will make video how the watch behaves.

                                    1 Reply Last reply Reply Quote 2
                                    • Stanislav DamjanovS Offline
                                      Stanislav Damjanov
                                      last edited by

                                      I just finished hike. This time activity was “Hiking”, route was made in Suunto app and sent to watch, with turn by turn navigtion option selected. Navigation sometimes didn’t had any delay, and “unlock” usually happened when a 90 degree turn was made, but many times it was 5-6 seconds delay until map started to rotate smoothly. I am uploading logs from the app right now, and I am sending a PM to @Egika.

                                      1 Reply Last reply Reply Quote 2
                                      • Stanislav DamjanovS Offline
                                        Stanislav Damjanov
                                        last edited by

                                        Here is the video how it looks like, compass doesn’t detect rotation at all. I talked with @Egika about this, and it seems that it is like that intentionally, compass doesn’t work until I stop moving.

                                        https://youtu.be/bDwDqwvQ_nc

                                        I think that compass should detect rotation even when I am moving, can anybody else confirm if that was normal behaviour on previous firmwares?

                                        SamuelPS 1 Reply Last reply Reply Quote 1
                                        • SamuelPS Offline
                                          SamuelP Bronze Member @Stanislav Damjanov
                                          last edited by

                                          @Stanislav-Damjanov
                                          Normal behavior also on my vertical since i bought it july 2023.

                                          Personally I like it the way it is right now. It shows me the direction im moving. When i stop the compass takes over smoothly

                                          1 Reply Last reply Reply Quote 3
                                          • sartoricS Offline
                                            sartoric Moderator
                                            last edited by sartoric

                                            As already said, while you’re moving direction from gps is used. Compass kicks in while you stop.
                                            This is a way to preserve battery charge, afair

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