Software update 2.37.48

Dimitrios Kanellopoulos

SUUNTO RACE S / SUUNTO RACE / SUUNTO VERTICAL / SUUNTO 9 PEAK PRO

Staged update starting on October 2nd 2024

Bug fixes:

Fixed cases where sleep tracking and OHR stopped working
Fixed a case where pool swim distance was wrong in logbook
Fixed a case where power consumption remained high after navigation

Antoine

Thanks for this update and bug fixes !
“Fixed a case” : does it mean that it remains other (known) cases for high power consumption to investigate ?

Dimitrios Kanellopoulos

@Antoine difficult question to answer with confidence. ‍

Søren

What about wrong or missing data from ZoneSensor? DDFA data seems missing in the app after training…

Александр Даниленко

@Dimitrios-Kanellopoulos said in Software update 2.37.48:

SUUNTO RACE S / SUUNTO RACE / SUUNTO VERTICAL / SUUNTO 9 PEAK PRO

Staged update starting on October 2nd 2024

Bug fixes:

Fixed cases where sleep tracking and OHR stopped working

Fixed a case where pool swim distance was wrong in logbook

Fixed a case where power consumption remained high after navigation

The problem with clock screen in swimming still exists.

It seems, that Suunto doesn’t understand what I try to explain already 3rd time in row.

This is how clock screen looks now, when you swim intervals:

This is how it was 3 updates back:

Pay attention to that red sign I draw. Unfortunately, I don’t have photo of it, because I don’t take the phone with me when I swim, but the way I draw it - the way it looked.

You may ask, what this red sign indicates. It indicates the moment, when you stop, so you can count your rest time from that moment. Basically it worked in the same way, as “Swim Timer” from SuuntoPlus.

But 3 updates ago Suunto broke something there and now it shows you only interval time and distance, but not the moment when you stop. This is why now this screen is useless, because I can see same data (interval distance and time) on the main swimming screen. And there is no a possibility even to remove this screen.

Please, fix it. It was a really nice feature.

Kramble

@Dimitrios-Kanellopoulos said in Software update 2.37.48:

@Antoine difficult question to answer with confidence. ‍

The “little battery drain issue” doesn’t seem solved , I lost almost 3 % in 10 hours this day without any activities.
Anyway, thank you for the fix and good luck for the next research !

Francesco Pagano

Based on my experience since the December update the battery drain issue is noticeable when the battery level is below 30%. From there, it drops very quickly (in 2 days I can be below 15%), compared to a usual drop of ±5 percentage points per day when it’s full.

With this update I’m afraid it just got worse

Today I woke up with 48%, did a couple of short strength workouts and I ended at 7:20 AM with 47%
I installed the update around 4 PM, I think the battery was at 46%, it went down to 41% when the update install ended
Went for a very short run and came back with battery at 40% at 5:30 PM
Now (10:30 PM) the battery is at 37% - this last drop of 3 percentage points is concerning

Ars Vitae

Yep, battery drain issue seems to be still present. First 1 hour workout after this update 4% consumption (usually 1-2 % before). I am not impressed. I will write about the next observations and further battery behavior in the “battery drain” thread.

Tieutieu

Battery may need a full cycle discharge and charge for calibration.
No issue on my SRs, consumption seem ok after update.

Jordi C

Still on first charge after the update, but battery drain also looks worse to me after the update.

I’ve updated my SR, charged battery to 100%, restarted the watch and unfortunately I got a 3% battery drain in just 8h without any activity.

Lets wait to the full discharge cycle, but it is not promising…

fritzbt2013

Update started on watch (race s). I got an error message saying it failed and recovered. Now watch says it is up to date with version2.37.34 and will not let me try update again. iPhone app say watch software package download. For 2.37.48. What can I do to get get the update started again.

Tami999

@Kramble said in Software update 2.37.48:

@Dimitrios-Kanellopoulos said in Software update 2.37.48:

@Antoine difficult question to answer with confidence. ‍

The “little battery drain issue” doesn’t seem solved , I lost almost 3 % in 10 hours this day without any activities.
Anyway, thank you for the fix and good luck for the next research !

Same here. After exercise, I did standard soft reset, than soon noticed on phone update! I did that, and later not use watch. During late evening + night and now after 11 hours 28 minutes i lost 4% doing nothing. Before new watch face system I was losing 3% maybe 3,5% per full day.

Dimitrios Kanellopoulos

@Александр-Даниленко We removed this feature because it was not working as expected. I think I had replied to you. Now it works as it all swim wall clocks work

Kramble

@Tieutieu said in Software update 2.37.48:

Battery may need a full cycle discharge and charge for calibration.
No issue on my SRs, consumption seem ok after update.

Hope it’s good for the RaceS , for my Vertical it’s 5 % drain in 18 h without activities (and of course I did the soft reset after the update), I will see after the first battery circle…

Antoine

@Tieutieu said in Software update 2.37.48:

Battery may need a full cycle discharge and charge for calibration.
No issue on my SRs, consumption seem ok after update.

On Suunto Vertical Solar, for first 12h it is 2% of battery consumption (without activity, just hr monitoring and no backlight). But don’t remember the “standard” consumption
Let’ see

SvenSchroeter

@Antoine Am noticing much the same, suunto vertical and in the first 12Hrs I dropped 1% from a full charge (Hr active + blood oxygen), no activity. Now that my day has started and wrist buzz is humming along nicely to the arrival of new emails and msgs… I hope to see less than 5% for today (including a 1hr gps activity).

Александр Даниленко

@Dimitrios-Kanellopoulos I was using this feature for few months and can’t say that it didn’t work as expected.

Swimming is my primary sport, which Im doing regularly (~3 times per week, around ~4 km per training session).

Now, since it doesn’t work as before, I really don’t understand why I need this screen, because it doesn’t show anything different “new” from the main screen, which can also show me interval time/distance and I can see the general training time.

SvenSchroeter

@Kramble - charged and updated my wifes RACE last night, gave it a full charge until this morning at 7am and its running on its own reserves now. Lets see how long it goes with the ALWAYS ON display ticking over the time all day every day

Александр Даниленко

@Dimitrios-Kanellopoulos said in Software update 2.37.48:

@Александр-Даниленко We removed this feature because it was not working as expected. I think I had replied to you. Now it works as it all swim wall clocks work

Moreover, I can say the SuuntoPlus app “SwimTimer” working worse comparing to this clock screen.

I feel like there is a delay between actual rest beginning and when “SwimTimer” starts counting it. It is around 3-8 sec, because the watch need some time to calculate interval time/distance and only after that “SwimTimer” starts its rest counting.

The clock screen after calculation of interval time/distance just shown the moment when he think you stopped and on my experience it was more accurate for estimating your rest time.

Also, “SwimTimer” has a problem with set counting. I really don’t understand the logic, because it resets to 0 whenever he wants, even if you don’t change intervals distance and swimming style.

So I would say on my opinion, after using both, clockwatch and SwimTimer, in tens of my training sessions, I liked the clockwatch screen more. But now, when it’s main feature removed, I really don’t understand why we need the clockwatch screen.

However, still I would be really glad if Suunto “repair” it.

Александр Даниленко

@Dimitrios-Kanellopoulos said in Software update 2.37.48:

@Александр-Даниленко Now it works as it all swim wall clocks work

The reason why we see the clockwatch on the wall in the swimming pool, because some people don’t take the watch to the pool, especially professionals, but they need to count their interval/rest time somehow. But when you have watch on the hand, you don’t need that clockwatch anymore. Only if it doesn’t provide you anything new.

That red indicator, which shown you when you stop was that feature why we needed to use this screen.

Btw, Suunto could improve it by adding, for example, blue indicator, which could show you the moment, when you start interval.

In swimming training sessions there are 2 kinds of interval swimming:

When you need to control you rest time.
When you have a fixed time for each swimming+rest.

For example, if the main set is 10×100m and you pace is ~1’30/100m, in 1st case it could be 10×100m with 30s rest, in the 2nd case 10×100m with 2 minutes regime. So you start swimming 100m, end it and then start, when 2 minutes pass from the start of previous interval. So it is ~1’30+0’30=2 min. If you do 100m in 1’27, you will have 33s rest, etc.

I believe everything was working good, and Suunto had a room for improvements there. But instead…I really don’t understand what is the point.