Update 2.39.34
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@Dimitrios-Kanellopoulos can we expect a fix for the race, shortly, as well?
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Hello, how are you? I am reaching out for the first time on the forum because I have a problem with my 9 Peak Pro watch. Since the last update, it stops measuring heart rate (HR), and consequently, it doesn’t track my sleep. When I do a soft reset, it starts working again. However, after a while, it stops working once more. Has anyone experienced this? Is there a solution?
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@eseneve Yes, everybody who upgraded to 2.39.20 had this issue. You should now upgrade to 2.39.34 (which is actually a downgrade, as it’s likely a copy of the pre-2.39.20 with just the version number increased) and the problems should go away.
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@enriqueescoms , as said in the Suunto app the new version is a downgrade to a previous version of the software to fix a critical issue caused by the latest update. This software is practically the same version as 2.37.48.
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After the update my S9PP has battery drain issues e.g. I lost 19% in half a day. In the night the background light is going on lifting the arm even though DND is active. Background setting is low and light on lifting set off. Does anyone have similar problems?
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@supergroover I didn’t experience anything similar. Did you check the “raise to wake” setting? Settings -> General -> Display -> Raise to wake
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Is there a +/- ETA for the bugfix release? Like weeks or months?
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@Francesco-Pagano Raise to wake is off, backlight low, standby off.
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@supergroover and in control panel, is backlight also off?
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@isazi After the updates I missed that there is another setting for backlight. In control panel backlight was on. That should reduce battery usage. Thank you very much.
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D disadisa referenced this topic on
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I did a downgrade after the problems with 2.39.20 started and turned automatic updates of.
Yesterday morning I woke up with the watch telling me it has been updated.
The automatic updates are still of.
Weird
Well as it should be almost the same as the FW before 2.39.20 I expected just the usual glimpses like Autostop reseted and backlight but this time I had to restart the watch twice to get gps working again.
Anyway, will look forward for the next update. -
@Ecki-D seems like the same in modus „offline“. Doesn’t matter If you switch to online or offline. The watch always is online.
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D disadisa referenced this topic on
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Any news about the timing of the “new” update?will it include the features/fix as just realise for race/vertical?Thanks!
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@MirkoP Edit: Sorry, I thought its also available on 9PP
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@Dimitrios-Kanellopoulos is there any update on a timeline for this fix? The last update implied it only needing testing - which was 20 days ago.
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FYI: I’m still on 2.39.20 with no OHR problems, but battery usage is on another level of broken:
1: Simple walk with default settings (Performance) and Sun S+:
2: Bike ride with Endurance and ZoneSense. Judging from how the recorded path looks, especially in the forest - I doubt the endurance mode was engaged, it was most likely performance (map was disabled):
S9PP 2.40.38
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@Łukasz-Szmigiel Same observation here, I am with version 2.39.34 but was the same with 2.39.20, I have noticed also an excessive consumption since the update and the current autonomy is far from that announced when I bought this watch and that I had with the previous software.
Now, one week autonomy with 4 hours of use in activity recording and without active GPS. -
@fondueaufromage this is super poor, from 40 to 20 hours.
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@Łukasz-Szmigiel The poor and the least explainable is to go from a battery life of 21 days (according to Suunto technical data) to 7 days after only 4 hours of recording (and GPS inactive).
