Suunto vertical titanum solar - NEVER AGAIN SUUNTO !!!
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I’m sorry for you that it didn’t work for you and you weren’t successfully helped. As the others have already said, a forum can help with this. However, this 1 star google review does not help anyone here. I can only say from my 9PP and vertical that both have delivered realistic values.
With which device did you compare the values of the watch?
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@MichalP It’s unfortunate the wrist OHR didn’t work for you, but to label Suunto as “bad” because of this is a bit excessive. Wrist-based OHR technology has limitations on all watches. Sometimes it provides decent results, and other times it doesn’t. The wrist is simply one of the least reliable places to measure heart rate.
If accurate HR measurement is important to you, investing in an external sensor, such as a chest strap (like those from Polar or Garmin) or an armband OHR monitor (e.g., Polar Verity Sense or Coros), is essential. Yes, it’s unfortunate that an additional device is necessary. But these external sensors are simply more accurate.
While some watches may perform slightly better for you personally, wrist OHR is limited. It’s more like a convenience feature rather than a precise measurement tool. Relying on a wrist OHR for HR data is akin to using an estimate, regardless of which watch you’re wearing.
It’s nicely summed up here for example: https://www.doctorsofrunning.com/2024/04/monday-shakeout-are-wrist-based-heart.html
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@MichalP I have also noticed higher HR reading at the beginning of an activity and it becomes more accurate after 10 minutes approx.
Here is a tip: launch a HR reading (from widget) before launching an activity. In my case it helps getting more correct HR readings at the beginning of the activity.
Hope it helps you also. -
@MichalP sometimes I have exactly the same thing as that with my race s if my strap is loose. If I make it tight against my wrist then after a minute or two it gives correct reading. (the watch must not be able to bounce around or move).
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To be fair I noticed since last update my Vertical shows 55+ to 60+ hr during training sometimes (same value as sleeping man) I need to take it off completely to lose sensor reading (no hr found) than put it back on hand. Than it goes back to 120-130 Happens pretty often (no tattoo, clean skin, not hair problem, just happens since last update). Right now I’m writing when leaving my bed and It shows 67 so…
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@MichalPthanks guys for the great advice.
I don’t mean that this watch should show the heart rate with medical accuracy. but this crazy guy shows 2x more…
This is my 3rd Suunto watch but the first one that shows this!!!
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@mando said in Suunto vertical titanum solar - NEVER AGAIN SUUNTO !!!:
sometimes I have exactly the same thing as that with my race s if my strap is loose. If I make it tight against my wrist then after a minute or two it gives correct reading. (the watch must not be able to bounce around or move).
But I’m talking about resting heart rate.
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@MichalP
based on the picture you’re wearing it too low. It looks like it’s actually on your wrist bone -
@sartoric said in Suunto vertical titanum solar - NEVER AGAIN SUUNTO !!!:
@MichalP
based on the picture you’re wearing it too low. It looks like it’s actually on your wrist boneJust what I was about to type
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Interesting. Mine works great!
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@MichalP me too… if my strap is not tight i also sometimes get the same 2x resting heart rate.
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it doesn’t matter whether it is 2 cm above the wrist or on the wrist… I attach a photo… the website claims that it should be on the wrist and not 2 cm above… I received such a letter from the website from the Czech Republic
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@MichalP You may have a bad hardware. Did you reach out to Sunnto support?
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@Outdoorsy said in Suunto vertical titanum solar - NEVER AGAIN SUUNTO !!!:
You may have a bad hardware. Did you reach out to Sunnto support?
More than 1 month in Chech servis and nothing they say is ok.
NO COMMENTS ! …
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@MichalP I believe you have bad hardware as well.
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@MichalP if one applies logic here, there are only actually three possibilities:
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This would be a common problem - a greater number of people would have it and report it here, which is not the case.
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Suunto Service in your country considers doubling the HR measurement ok and not to be a problem and tells You that’s ok and your watch has no problems. Which is of course ridiculous
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Your watch is broken, and Suunto Service in your country tells you it’s not, which I think has happened (what would be bad customer service.)
I don’t know if that’s possible, but have you tried to reach out to Suunto directly (not the Czech Suunto, but the Finnish one)? Maybe they can help you better and look into your problems.
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On a similar note, I have the same but for pace on treadmill. It has started 1 week ago. No software update in the meantime.
So, probably an hardware issue. Maybe. However, this SV is “new”, was replaced by support in last November due to an issue with my original SV.Note, a soft reset doesn’t solve the problem.
Note: a 30min/Km pace is like a baby crawling.
Between hardware issues (like I said, this SV is new, it was replaced under warranty) and software issues, the trust and confidence in the device/brand is getting eroded quite quickly.
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I have the same issue with my SV since the last update and I whant to return to the previous FW. How can I do that?
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@Frederick-Rochette You can find instructions here in the Forum on how to install previous FW.
However, I contacted support and in order to fix the problem I did:- Installed previous FW (the one before December). Didn’t solve the issue.
- Factory reset. First treadmill session after was normal but problem come back on from second run on.
- Installed the latest FW version, the one released this February (the fix of the bad one from December). Initially didn’t change anything. However, several treadmill sessions later, the watch is now working correctly again (detecting the correct pace in a treadmill session).
So, no idea of what’s going on here.
