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Error after update 2.40.38

Scheduled Pinned Locked Moved Suunto Race S
6 Posts 3 Posters 604 Views 3 Watching
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  • P Offline
    phipsi161
    last edited by 25 Mar 2025, 16:09

    Hello,

    I updated my race s to the newest sw version and the installation took quite a long time. After the update the watch showed error 1301.

    Does anybody know what it means or does anyone else have this problem.
    My watch is brand new so i dont think that there is an hardware problem.

    Lg

    B 1 Reply Last reply 26 Mar 2025, 13:18 Reply Quote 0
    • B Offline
      Brad_Olwin Moderator @phipsi161
      last edited by 26 Mar 2025, 13:18

      @phipsi161 Try to reinstall if 2.40.38 is not installed. This happens occasionally as the install had an error. If you have issues perform a factory reset and then reinstall the new firmware. If the new firmware is present you should be ok.

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

      P 2 Replies Last reply 26 Mar 2025, 15:38 Reply Quote 0
      • P Offline
        phipsi161 @Brad_Olwin
        last edited by 26 Mar 2025, 15:38

        @Brad_Olwin
        Thanks for your answer.
        Version 2.40.38 is installed and everything is working properly.
        When the error was displayed there was on the second page written that a problem was fixed when I remember correctly.

        1 Reply Last reply Reply Quote 0
        • S Offline
          Stephen Kenny
          last edited by 26 Mar 2025, 18:11

          I can’t get ZoneSense to reinstall on my Race S after the 2.40.38 update. I can get the other sports apps to install. The phone app says it’s installed, but there is no little green watch icon indicating it’s on the watch. I have tried uninstalling and reinstalling using the APP with no success.

          S 1 Reply Last reply 26 Mar 2025, 18:13 Reply Quote 0
          • S Offline
            Stephen Kenny @Stephen Kenny
            last edited by 26 Mar 2025, 18:13

            @Stephen-Kenny . Solved. Not sure how, but it’s now on the watch.

            1 Reply Last reply Reply Quote 0
            • P Offline
              phipsi161 @Brad_Olwin
              last edited by 15 May 2025, 03:49

              @Brad_Olwin
              Today i updated to 2.40.44 and exactly the same happend with Error 1301. There was also written that something was repaired on the watch.

              1 Reply Last reply Reply Quote 0
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