💤😴 sleep tracking doesn't work
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Hello runners,
sleep recordings have not worked for 3 days. The latest update has been on since the release and I have also restarted the watch.
Do others have this problem too?
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@laufbursche7 no problems with my Vertical. On contrary, I am getting very believable sleep durations now that I started wearing the watch on the underside of my wrist for the night. It’s a bit bulky and takes time getting used to, but I’ve never had this good results.
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I have the same problem since Friday on a Race S with the new firmware… No more sleep tracking or HRV! There is an HR recorded for the whole days.
On Friday also I started an activity and there was no HR. restarted the watch and then HR recorded… Since then HR has recorded in activites ok.
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@mando Okay, then I’m not the only one.
HR during activities works wonderfully for me. Just got back from a run.
Only the sleep tracking doesn’t work. -
did you try a soft reset ?
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@sartoric said in
sleep tracking doesn't work:did you try a soft reset ?
This is what worked for me when I had this issue.
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@quattrojames said in
sleep tracking doesn't work:soft reset ?
soft reset ? then I have to reconfigure the watch or?
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@laufbursche7 no. Just press the upper button >12s until the watch restarts.
All settings and functions will stay as before. -
@laufbursche7 Yeh, what @Egika says. The watch loses your resources score for the day and stored sleep data but that’s about it from memory (and it’s all retained in the app anyway).
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@quattrojames
All clear! I have done that. Thanks for your support. I’ll report back tomorrow if it recorded the sleep.
Have a good night’s sleep!
