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    Map black grid issue very often

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Stefano M64S Offline
      Stefano M64 Silver Members
      last edited by

      it could be a cache refresh related problem

      Suunto Vector . Vector HR . Core . Race & Race S

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      • inkognitoI Offline
        inkognito Platinum Member @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos Redownloaded the map just now, and immediately got several black tiles at 200m zoom near my location. Waiting several minutes and zooming in/out didn’t help. A soft reset did help. The issue is that sometimes the same location works, sometimes it doesn’t, possibly depending on cached map tiles. My feeling is that it is not really a corrupted map issue that a re-download would solve, but rather really a cache/memory-related problem.

        SV: fingers crossed :D
        S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
        Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
        Despite some pretty bad luck, I still love Suunto!

        thanasisT 1 Reply Last reply Reply Quote 1
        • thanasisT Offline
          thanasis Bronze Member @inkognito
          last edited by

          @inkognito ,@Dimitrios-Kanellopoulos redownloaded the map . saw the grid immediately as well. coincidence?

          thanasisT 1 Reply Last reply Reply Quote 1
          • thanasisT Offline
            thanasis Bronze Member @thanasis
            last edited by

            Coming back to this … it seems something related to another thread (?) pulling - showing the map ?
            It seems the grid is more evident when fast screen changing occurs

            timecodeT 1 Reply Last reply Reply Quote 0
            • timecodeT Offline
              timecode @thanasis
              last edited by

              @thanasis if you mean zooming out quickly, then yes, I also see a black grid quite often recently.

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              • Panagiotis KritikakosP Offline
                Panagiotis Kritikakos Gold Members
                last edited by

                Did a ride today, after a soft reset, to my usual area and had no issue. The question that needs to be answered is if it will work on an unknown area. Probably I’ll have an update tomorrow.

                Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                Garmin eTrex 30x

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                • Panagiotis KritikakosP Offline
                  Panagiotis Kritikakos Gold Members
                  last edited by

                  Long ride yesterday, completely new region, lots of map using, no problems faced, not a single black tile.

                  Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                  Garmin eTrex 30x

                  inkognitoI 1 Reply Last reply Reply Quote 1
                  • inkognitoI Offline
                    inkognito Platinum Member @Panagiotis Kritikakos
                    last edited by

                    @Panagiotis-Kritikakos That might be because of the soft reset… I have this issue when I don’t reset my watch for a long time. It is usually fine for several days after soft reset…

                    SV: fingers crossed :D
                    S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                    Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                    Despite some pretty bad luck, I still love Suunto!

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                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by

                      The black grid that shows for a little can also be a system load / cache issue so a soft reset if it helps points to that

                      Community Manager / Admin @Suunto
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                      • Panagiotis KritikakosP Offline
                        Panagiotis Kritikakos Gold Members
                        last edited by

                        The problem reappeared in a new region. Did a soft reset and the battery drains extremely quickly, 20% in 15min or so and keeps dropping now with around 1% per 5min. Any ideas?

                        Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                        Garmin eTrex 30x

                        thanasisT 1 Reply Last reply Reply Quote 0
                        • thanasisT Offline
                          thanasis Bronze Member @Panagiotis Kritikakos
                          last edited by

                          @Panagiotis-Kritikakos flash the new firmware and test

                          Panagiotis KritikakosP 1 Reply Last reply Reply Quote 0
                          • Panagiotis KritikakosP Offline
                            Panagiotis Kritikakos Gold Members @thanasis
                            last edited by

                            @thanasis Batter dropped from 61% -> 20% in approx 1.5-2hours. It stabilized in 20%. I deliberately dropped it to 6% and then charged it fully. It then seemed ok. I just installed the update, the watch restarted, battery drops from 93 to 62 in a hour or so… Something is hapenning here.

                            Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                            Garmin eTrex 30x

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