Android Strava issues with 3.54 and 3.54.1

Dimitrios Kanellopoulos · 1 Dec 2018, 12:50

Hi there,

We have an issue people and its weekend unfortunately.

Version 3.54 cannot sync to Strava
Version 3.54.1 cannot sync belt hr to Strava.

I am sorry for this but I cannot do anything in the weekend.

Michal Pyzara · 3 Dec 2018, 11:47

So if the workout have belt HR data it will not sync to strava but when i’m using wrist hr it will sync? It may be true. I made walk workout this weekend on 3.54.1 ver with wrist hr and it send to strava withouth a problem. Previous workout was made on 3.54.0 and with hr belt and it didn’t sync to strava.

Dimitrios Kanellopoulos · 3 Dec 2018, 11:52

ITs fixed as of today afaik

Michal Pyzara · 3 Dec 2018, 11:56

@Dimitrios-Kanellopoulos Great. Today i’m going to make swimming workout and i will check It’s just fixed or should i upgrade Suunto App? I don’t see any new release on Google Play but it’s good to ask?

Dimitrios Kanellopoulos · 3 Dec 2018, 11:59

@Michal-Pyzara its fixed on the backend

Mads Sørensen · 3 Dec 2018, 13:16

@Dimitrios-Kanellopoulos said in Android Strava issues with 3.54 and 3.54.1:

@Michal-Pyzara its fixed on the backend

Do you need to do anything special to get the sync. Mine is not syncing activities from the weekend?

Dimitrios Kanellopoulos · 3 Dec 2018, 13:18

@Mads-Sørensen yes the sync has to be redone. Sorry for that.

Atm there is no other way to redo the sync but rather

Delete the unsynced to Strava moves
uninstall the app, forget the pairing, and redo the install + sync.

That will also create duplicates but will send the ones on strava (the ones that where missing)

Tim4c · 3 Dec 2018, 13:31

Delete activities on Strava and Suunto App and then sync again should be enough, no?
As activities deleted from Suunto App are re-synced from the watch if they are not remove on it.

Dimitrios Kanellopoulos · 3 Dec 2018, 13:31

@Tim4c correct

Dimitrios Kanellopoulos · 3 Dec 2018, 13:32

@Tim4c All activities deleted via the app are resynced if they exist at the watch

Mads Sørensen · 3 Dec 2018, 14:05

@Dimitrios-Kanellopoulos said in Android Strava issues with 3.54 and 3.54.1:

@Mads-Sørensen yes the sync has to be redone. Sorry for that.

Atm there is no other way to redo the sync but rather

Delete the unsynced to Strava moves

uninstall the app, forget the pairing, and redo the install + sync.

That will also create duplicates but will send the ones on strava (the ones that where missing)

I get the duplicates, but no sync to Strava…

Dimitrios Kanellopoulos · 3 Dec 2018, 14:05

@Mads-Sørensen was the non Strava synced activity deleted first? You are using a Spartan right (or s9/s3)

Mads Sørensen · 3 Dec 2018, 14:09

@Dimitrios-Kanellopoulos said in Android Strava issues with 3.54 and 3.54.1:

@Mads-Sørensen was the non Strava synced activity deleted first? You are using a Spartan right (or s9/s3)

Yes using a Spartan

deleted activity from SA app (3.54.1)
uninstalled the app
installed the app
logged in
paired and synced watch, got the older activities as duplicates as well as the recent.
15 min later and nothing yet in Strava

Dimitrios Kanellopoulos · 3 Dec 2018, 14:11

@Mads-Sørensen hmmm. I did this as well. Last step repeat with unpairing the watch as well. (from phone BT settings after uninstalling the app) .

It took me 1-2 tries to get my long run yesterday to Strava (one try I did as you did without unpairing)

So please try that and if that works lets try to add it as a “help” guide here

Mads Sørensen · 3 Dec 2018, 14:45

@Dimitrios-Kanellopoulos said in Android Strava issues with 3.54 and 3.54.1:

@Mads-Sørensen hmmm. I did this as well. Last step repeat with unpairing the watch as well. (from phone BT settings after uninstalling the app) .

It took me 1-2 tries to get my long run yesterday to Strava (one try I did as you did without unpairing)

So please try that and if that works lets try to add it as a “help” guide here

No luck, did the unparing aswell. Just for test i did a small 40 sec “workout” now and that activity synced perfectly. Then I made the entire procedure again, deleting both my test (also deleted in strava) and the non synced activtiy. Unpaired etc. Synced again. Then my test activity synced perfectly, but the other did not…

Oh well.

Dimitrios Kanellopoulos · 3 Dec 2018, 14:46

@Mads-Sørensen pffffff

filozof · 3 Dec 2018, 20:48

I just finished a 3km run and the HR data isn’t transferred to Strava…?
Do I need to delete the app and resync for future runs?

Dimitrios Kanellopoulos · 4 Dec 2018, 08:45

@filozof you have the latest beta on this?

jwiberg · 4 Dec 2018, 11:32

I have that same issue too with HR. Now I have manually “synced” from Movescount while I have been waiting fix for it So, no HR for me either.

Dimitrios Kanellopoulos · 4 Dec 2018, 11:36

@jwiberg afaik the HR should be fixed since yesterday