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Android Strava issues with 3.54 and 3.54.1

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • M Offline
    Mads Sørensen Bronze Member @Dimitrios Kanellopoulos
    last edited by 3 Dec 2018, 13:16

    @Dimitrios-Kanellopoulos said in Android Strava issues with 3.54 and 3.54.1:

    @Michal-Pyzara its fixed on the backend 😄

    Do you need to do anything special to get the sync. Mine is not syncing activities from the weekend?

    D 1 Reply Last reply 3 Dec 2018, 13:18 Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @Mads Sørensen
      last edited by 3 Dec 2018, 13:18

      @Mads-Sørensen yes the sync has to be redone. Sorry for that.

      Atm there is no other way to redo the sync but rather

      • Delete the unsynced to Strava moves
      • uninstall the app, forget the pairing, and redo the install + sync.

      That will also create duplicates but will send the ones on strava (the ones that where missing)

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      M 1 Reply Last reply 3 Dec 2018, 14:05 Reply Quote 0
      • T Offline
        Tim4c Silver Members
        last edited by Tim4c 12 Mar 2018, 13:31 3 Dec 2018, 13:31

        Delete activities on Strava and Suunto App and then sync again should be enough, no?
        As activities deleted from Suunto App are re-synced from the watch if they are not remove on it.

        Suunto Spartan WHRB, iPhone XR, Suunto App beta, almost always on the last update.

        D 2 Replies Last reply 3 Dec 2018, 13:31 Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager @Tim4c
          last edited by 3 Dec 2018, 13:31

          @Tim4c correct

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          1 Reply Last reply Reply Quote 0
          • D Offline
            Dimitrios Kanellopoulos Community Manager @Tim4c
            last edited by 3 Dec 2018, 13:32

            @Tim4c All activities deleted via the app are resynced if they exist at the watch

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            1 Reply Last reply Reply Quote 1
            • M Offline
              Mads Sørensen Bronze Member @Dimitrios Kanellopoulos
              last edited by 3 Dec 2018, 14:05

              @Dimitrios-Kanellopoulos said in Android Strava issues with 3.54 and 3.54.1:

              @Mads-Sørensen yes the sync has to be redone. Sorry for that.

              Atm there is no other way to redo the sync but rather

              • Delete the unsynced to Strava moves
              • uninstall the app, forget the pairing, and redo the install + sync.

              That will also create duplicates but will send the ones on strava (the ones that where missing)

              I get the duplicates, but no sync to Strava…

              D 1 Reply Last reply 3 Dec 2018, 14:05 Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @Mads Sørensen
                last edited by 3 Dec 2018, 14:05

                @Mads-Sørensen was the non Strava synced activity deleted first? You are using a Spartan right (or s9/s3)

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                M 1 Reply Last reply 3 Dec 2018, 14:09 Reply Quote 0
                • M Offline
                  Mads Sørensen Bronze Member @Dimitrios Kanellopoulos
                  last edited by 3 Dec 2018, 14:09

                  @Dimitrios-Kanellopoulos said in Android Strava issues with 3.54 and 3.54.1:

                  @Mads-Sørensen was the non Strava synced activity deleted first? You are using a Spartan right (or s9/s3)

                  Yes using a Spartan

                  • deleted activity from SA app (3.54.1)
                  • uninstalled the app
                  • installed the app
                  • logged in
                  • paired and synced watch, got the older activities as duplicates as well as the recent.
                  • 15 min later and nothing yet in Strava
                  D 1 Reply Last reply 3 Dec 2018, 14:11 Reply Quote 0
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @Mads Sørensen
                    last edited by 3 Dec 2018, 14:11

                    @Mads-Sørensen hmmm. I did this as well. Last step repeat with unpairing the watch as well. (from phone BT settings after uninstalling the app) .

                    It took me 1-2 tries to get my long run yesterday to Strava (one try I did as you did without unpairing)

                    So please try that and if that works lets try to add it as a “help” guide here

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    M 1 Reply Last reply 3 Dec 2018, 14:45 Reply Quote 0
                    • M Offline
                      Mads Sørensen Bronze Member @Dimitrios Kanellopoulos
                      last edited by 3 Dec 2018, 14:45

                      @Dimitrios-Kanellopoulos said in Android Strava issues with 3.54 and 3.54.1:

                      @Mads-Sørensen hmmm. I did this as well. Last step repeat with unpairing the watch as well. (from phone BT settings after uninstalling the app) .

                      It took me 1-2 tries to get my long run yesterday to Strava (one try I did as you did without unpairing)

                      So please try that and if that works lets try to add it as a “help” guide here

                      No luck, did the unparing aswell. Just for test i did a small 40 sec “workout” now and that activity synced perfectly. Then I made the entire procedure again, deleting both my test (also deleted in strava) and the non synced activtiy. Unpaired etc. Synced again. Then my test activity synced perfectly, but the other did not…

                      Oh well.

                      D 1 Reply Last reply 3 Dec 2018, 14:46 Reply Quote 0
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @Mads Sørensen
                        last edited by 3 Dec 2018, 14:46

                        @Mads-Sørensen pffffff 😞

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        1 Reply Last reply Reply Quote 0
                        • F Offline
                          filozof
                          last edited by 3 Dec 2018, 20:48

                          I just finished a 3km run and the HR data isn’t transferred to Strava…?
                          Do I need to delete the app and resync for future runs?

                          D 1 Reply Last reply 4 Dec 2018, 08:45 Reply Quote 0
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager @filozof
                            last edited by 4 Dec 2018, 08:45

                            @filozof you have the latest beta on this?

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            F 1 Reply Last reply 4 Dec 2018, 18:44 Reply Quote 0
                            • J Offline
                              jwiberg
                              last edited by 4 Dec 2018, 11:32

                              I have that same issue too with HR. Now I have manually “synced” from Movescount while I have been waiting fix for it 🙂 So, no HR for me either.

                              D 1 Reply Last reply 4 Dec 2018, 11:36 Reply Quote 0
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @jwiberg
                                last edited by 4 Dec 2018, 11:36

                                @jwiberg afaik the HR should be fixed since yesterday

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                J 1 Reply Last reply 4 Dec 2018, 18:46 Reply Quote 0
                                • M Offline
                                  Mat0311
                                  last edited by Mat0311 12 Apr 2018, 12:34 4 Dec 2018, 12:33

                                  I had a workout last night, the HR (belt) did not sync to Strava. I have the lastest beta version installed and until last Thursday HR did sync to Strava.

                                  1 Reply Last reply Reply Quote 2
                                  • A Offline
                                    auxina
                                    last edited by 4 Dec 2018, 13:25

                                    curiously, it does not calculate correctly the average rhythm of manual laps.
                                    Versión 3.54.1

                                    Screenshot_20181204-142242.png

                                    S9B Titanium Iron Man
                                    2.26.8

                                    Z 1 Reply Last reply 4 Dec 2018, 13:58 Reply Quote 1
                                    • Z Offline
                                      Zdeněk Hruška Bronze Member @auxina
                                      last edited by 4 Dec 2018, 13:58

                                      @auxina We already reported this issue last week. In my case it’s the same with iOS sync

                                      1 Reply Last reply Reply Quote 0
                                      • F Offline
                                        filozof @Dimitrios Kanellopoulos
                                        last edited by 4 Dec 2018, 18:44

                                        @Dimitrios-Kanellopoulos Yes… I have the latest beta…

                                        1 Reply Last reply Reply Quote 0
                                        • J Offline
                                          jwiberg @Dimitrios Kanellopoulos
                                          last edited by 4 Dec 2018, 18:46

                                          @Dimitrios-Kanellopoulos not for me. I had a Run today and no HR to Strava. So I uploaded manually from Movescount.

                                          1 Reply Last reply Reply Quote 1
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