Watch faces not syncing
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@manno02
uninstall/reinstall doesn’t erase any data
they’ll be synched again, but server congestion may slow the process down -
@sartoric I giess you are right. Over night everyrhing is back so it just took Some time
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After the latest SW update I have no access to additional watch faces on the Vertical watch. They are all registered in the Suunto App, but even after repeated syncronisation, no additional watch faces appear on the watch. It must be due to a bug in the 2.37 update. Anybody here that can help?
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@TomTiger Make sure your app is updated. Kill and restart the app and then synchronize. The go to the Suunto+ watch face list and select the ones you want. Sync.
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@TomTiger I had this problem as well. Have reported as a bug. I was able to fix this with a factory reset. A PIA but working normally now.
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@Brad_Olwin Never had this issue before but I uninstalled some watch faces and after that I wasn’t able to install new ones. It gives me the option to uninstall the new watch faces, but they are not on my watch nor in the “My Suuntoplus watchfaces” list. I tried everything from clearing cache, Reboot phone and watch but nothing works.
Is this still a bug and is it confirmed/resolved by Suunto as of today?
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@surfboomerang I experienced same issue today with my Race 2. I uninstalled a watchface and then tried to install new ones. Even they are marked to be installed to the watch in the Suunto app, they are actually not synced to the watch and I cannot set them.
Restarting watch, forcible shutdown of Suunto app did not help…
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@DropQb Somehow it started working for me again in a couple of hours.
No idea what caused it or how it was resolved. -
@surfboomerang I agree. After several hours I have now watchfaces synced to the watch. Strange…
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I’m also having this problem. Basically, nothing from Suunto plus is syncing. Guides, watch faces, apps, etc., are not syncing for me. It’s super annoying when you’re about to sync some workouts before heading out and basic functionality is missing.
