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    Alpine skiing downhill

    Scheduled Pinned Locked Moved Suunto Race 2
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    • MdzOttM Offline
      MdzOtt
      last edited by

      I had the problem again (first time in two weeks). It is possible that occurred because I had two alpine skiing activities consecutively (one of those by mistake, but it does not matter).
      @Egika I sent the logs to Suunto from the SA. Please let me know what I need to do for you to be able to see (find) them.
      Unfortunately, I wasn’t able to send them right away (about 1.5 h after the end of the activity), but I hope that the problem is included.

      R2
      S9 Baro
      SA on Android
      Ambit 3 Peak
      Ambit 2 Sapphire

      1 Reply Last reply Reply Quote 0
      • D Offline
        Durendal
        last edited by

        Same issue with Race 2. For 3 day it was ok. Then when starting skiing 4th day issue occurred. After watch restart it was ok. Then next day the same issue and again I had to restart watch for a fix. Hope someone from Suunto can reproduce/confirm issue and give outlook for a fix as we have winter time! (Good at least we have a workaround)

        HoBartH 1 Reply Last reply Reply Quote 0
        • HoBartH Offline
          HoBart @Durendal
          last edited by

          Four days of skiing. The same problem, I had to restart the Watch everyday.

          t6, Ambit, Traverse, Spartan Sport WHR, Suunto 7 (2 month! then sold it!, loved the watch but UI was pointless),Suunto 9, Garmin Fenix 6pro, Suunto 9 Peak Ti (it‘s a beauty), Garmin Epix Gen2, Suunto Race Ti

          Core Brushed Steel (Most beautiful watch ever)

          1 Reply Last reply Reply Quote 0
          • MdzOttM Offline
            MdzOtt
            last edited by

            My experience with Race 2 is not that bad. I had a streak of 5 skiing activities over around two weeks and all worked fine. Then the 6th activity didn’t work. I rebooted the watch and had two activities without a problem.
            However, I agree that if you want to make sure that the activity shows the #of runs and descent, your best bet is to reboot the watch before the activity. Btw. You can reboot ahead of time (e.g., before leaving home).

            R2
            S9 Baro
            SA on Android
            Ambit 3 Peak
            Ambit 2 Sapphire

            1 Reply Last reply Reply Quote 0
            • Joan CompanyJ Offline
              Joan Company
              last edited by

              Hi there,

              Same problem here with my Vertical.

              But last ski day, even rebooting wasn’t working…this is a bit annoying, i expect that suunto fix this bug soon.

              1 Reply Last reply Reply Quote 0
              • Turo JantunenT Offline
                Turo Jantunen
                last edited by

                Interesting to hear if the latest Q4 sw release fixes these issues and watch restart would not be needed anymore.

                EgikaE 1 Reply Last reply Reply Quote 0
                • EgikaE Offline
                  Egika Platinum Member @Turo Jantunen
                  last edited by

                  @Turo-Jantunen the fix for this skiing issue is planned for the Q1 firmware afaik

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal, Race S All Black / Titanium Courtney, Run Lime

                  Bartek WB 1 Reply Last reply Reply Quote 0
                  • Bartek WB Offline
                    Bartek W @Egika
                    last edited by

                    @Egika
                    Do we know if this will be early Q1 or late Q1? The latter would make a few of us skiers a bit disgruntled.

                    EgikaE 1 Reply Last reply Reply Quote 0
                    • EgikaE Offline
                      Egika Platinum Member @Bartek W
                      last edited by

                      @Bartek-W no, we don’t know.
                      There is also the posiibility of a hotfix in between. No other details, than it is known and planned to be fixed.

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal, Race S All Black / Titanium Courtney, Run Lime

                      Turo JantunenT 1 Reply Last reply Reply Quote 0
                      • Turo JantunenT Offline
                        Turo Jantunen @Egika
                        last edited by

                        @Egika Lets hope that we get hotfix at the early Feb as February is typical winter vacation month in Finland (where I live) and people are going to skiing during that time.

                        1 Reply Last reply Reply Quote 0
                        • MdzOttM Offline
                          MdzOtt
                          last edited by

                          The new f/w update is out. My R2 was updated overnight.
                          No idea if the alpine skiing issue was resolved. To verify, we will need a few days of skiing.

                          R2
                          S9 Baro
                          SA on Android
                          Ambit 3 Peak
                          Ambit 2 Sapphire

                          Stoke80S 1 Reply Last reply Reply Quote 0
                          • Stoke80S Offline
                            Stoke80 @MdzOtt
                            last edited by

                            @MdzOtt

                            Please read the four posts above your last one and you will find the answer

                            Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S / Suunto Race 2

                            EgikaE 1 Reply Last reply Reply Quote 2
                            • EgikaE Offline
                              Egika Platinum Member @Stoke80
                              last edited by

                              @Stoke80 currently I am not sure if this was probably fixed with 2.50.26.
                              can anyone check please?

                              thank you!

                              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal, Race S All Black / Titanium Courtney, Run Lime

                              MdzOttM 1 Reply Last reply Reply Quote 2
                              • MdzOttM Offline
                                MdzOtt @Egika
                                last edited by MdzOtt

                                @Egika Two Five Six activities without a problem (but this may mean nothing). I will keep trying (winter is just starting (😁 ))

                                R2
                                S9 Baro
                                SA on Android
                                Ambit 3 Peak
                                Ambit 2 Sapphire

                                1 Reply Last reply Reply Quote 3
                                • K Offline
                                  Kaiphi
                                  last edited by

                                  Today it worked for me without any problems. No reset before or anything else

                                  Suunto 9 Peak Pro
                                  Suunto Vertical Titanium Solar

                                  Stoke80S 1 Reply Last reply Reply Quote 1
                                  • Stoke80S Offline
                                    Stoke80 @Kaiphi
                                    last edited by

                                    @Kaiphi said in Alpine skiing downhill:

                                    Today it worked for me without any problems. No reset before or anything else

                                    Same for me yesterday.
                                    It seems the issue has been solved with the latest update.

                                    Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S / Suunto Race 2

                                    1 Reply Last reply Reply Quote 3
                                    • Horizontal_2H Offline
                                      Horizontal_2 Bronze Member
                                      last edited by

                                      Hi! So this issue isn’t solved yet?

                                      Tomorrow I’ll go skiing the first time with the watch. Do I need to pauze the watch when I’m in chair lift? Or is this going automatically or does it not matter? Maybe I’ll need to select a different sport.

                                      The trick is to reset the watch for 12 seconds before doing the activity?

                                      EgikaE 1 Reply Last reply Reply Quote 0
                                      • EgikaE Offline
                                        Egika Platinum Member @Horizontal_2
                                        last edited by

                                        @Horizontal_2 Have you read the last 3 comments in this thread:
                                        All (and others) state that the issue has been solved with the latest update.

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal, Race S All Black / Titanium Courtney, Run Lime

                                        Horizontal_2H 1 Reply Last reply Reply Quote 1
                                        • Horizontal_2H Offline
                                          Horizontal_2 Bronze Member @Egika
                                          last edited by

                                          @Egika I’m sorry. I did, but I think I read it wrong

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