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Suunto Spartan Trainer Wrist HR - Steps underreported by 30% to 40%

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  • P Offline
    pallayyab
    last edited by 29 Dec 2018, 15:17

    Hi,

    I have been using Suunto spartan trainer wrist for almost 3 months. I have observed that the step count is down by 30% at least. I have done several tests to ensure that i am not miscounting. A round around my house takes 225 steps and my watch reports 160. I tried restarting my watch, but it did not help. Similarly, when I set the exercise as walk, it reported 5200 steps for 5.86 KM which i believe way less. However, my run step count is accurate and similar to my previous watch Fitbit (1200 steps per KM).

    I am going nuts because of this as my walking is severely under reported. Can anybody please help ?

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    • D Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by 29 Dec 2018, 16:13

      We had an update on Spartans to use a context engine. this way we can improve the accuracy of steps. We value the feedback and this will get better.

      Context engine is something like google fit. Automatically detecs what you are doing.

      I wonder how many steps not oyur fitbit but google fit or apple health reports +

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      V 1 Reply Last reply 28 Jan 2019, 10:56 Reply Quote 0
      • P Offline
        pallayyab
        last edited by 29 Dec 2018, 17:44

        I checked with Samsung Health app and the difference is still there. Let me try with Google Fit.

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        • P Offline
          pallayyab
          last edited by 31 Dec 2018, 06:46

          I have installed Google Fit on mobile and compared the steps. Here is the comparison. My Watch: 6927 steps. Google Fit: for the same is 8802 steps.

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          • F Offline
            framen
            last edited by framen 28 Jan 2019, 10:34

            Hi,
            I have also noticed a big difference between the steps detected my phone and on my Spartan Trainer Wrist HR.
            After a small analysis I found that the stpes are not detected when the HR reading is going on.

            Can you anticipate when this issue will be solved?

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            • V Offline
              Václav Král @Dimitrios Kanellopoulos
              last edited by Václav Král 28 Jan 2019, 10:56

              @Dimitrios-Kanellopoulos And on Suunto 9? There are steps counted correctly in my opinion. Are there different algorithms between watches?

              Polar A360, Polar M600, Polar M430
              Suunto Spartan Trainer, Suunto Spartan WHR Baro
              Suunto 9 Baro
              Coros Apex Pro
              Google Pixel 2

              D 1 Reply Last reply 28 Jan 2019, 11:09 Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @Václav Král
                last edited by 28 Jan 2019, 11:09

                @Václav-Král yes correct trainer has improved one

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                1 Reply Last reply Reply Quote 1
                • D Offline
                  dimangi Bronze Member
                  last edited by 28 Jan 2019, 18:08

                  I get 30% less steps than before, but I think in the past I got too many. The direction is right, but would like the algorithm a bit less aggressive.

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