Race 2 - Crashing During a Run
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Since the latest firmware update (last week) my Race 2 has crashed in a middle of a run during the two runs I have done. The only suuntoplus app active is ZoneSense. I am following a workout pushed from intervals.icu and have a heartrate monitor (Polar H10) connected. In both occasions there was nothing specific happening at the time of the crash like an end or beginning of an interval. I haven’t had any crashes during swims or bike sessions (though I have only done indoor trainer sessions since the firmware update, so cannot rule out GPS related issues).
Anyone else experiencing mid-run crashes? Any thoughts what I could try?
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@sniemi I haven’t had any issues but Zonesence is now native I believe. It is an option when you start the activity. This may be causing the issue?
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@sniemi I’ve been using Race 2 for two weeks now, 10 outdoor activities (and several indoor, without GPS), using 2 Suunto+ Apps and H10 sensor connected. No reboots nor crashings during activities. I’ve only noticed that Raise to Wake starts failing after around 30min of activities and many times screen remains ON although arm is down. But still haven’t used Guides/Structured workouts.
Have toy tried activities without Guides/Structured workouts?
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