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    "Raise to Wake" not working properly during activities

    Scheduled Pinned Locked Moved Suunto Race 2
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    • L Offline
      Luis Andés Olmedo Bronze Member @duffman19
      last edited by

      I had that same issue with my Race and Race 2 several times (and that is also the reason why I returned to MIP Suunto Vertical).

      1 Reply Last reply Reply Quote 2
      • Lazar DimitrovL Offline
        Lazar Dimitrov @jjpaz
        last edited by

        @jjpaz I experienced this with my Race 2 for the first time today. I was about 14km into a trail run when it started happening - after a raise to wake the display would remain on for about 2 minutes after my arm going down. This sequence occurred 3 or 4 times, until I briefly manually paused and then resumed the activity - in my case that resulted in return to normal display behaviour once again.

        Suunto 9 Peak Pro Ti
        Suunto Race 2 Ti

        1 Reply Last reply Reply Quote 4
        • OutdoorManO Offline
          OutdoorMan Silver Members @jjpaz
          last edited by OutdoorMan

          @jjpaz I need to join to the discussion because I am experiencing the same issue on my Race 2. The watch was functioning well (not counting sync discrepancy vs. app) but since the last update raise to wake is not working properly during activities. I have to press a button to wake it up, then it’s ok for a few minutes and then it stops working. I noticed it only because I was following a route and it was always black even though I raised my arm and I couldn’t see anything. I am a bit irritated now.

          There is also an another problem, and this is persistent since the watch was released, notifications during activities “stick” and don’t disappear by themselves, I need to physically push the crown to close them. This is irritating as well.

          SportsfreundS 1 Reply Last reply Reply Quote 2
          • SportsfreundS Offline
            Sportsfreund Bronze Member @OutdoorMan
            last edited by

            @OutdoorMan Set the aod in your activitie.

            OutdoorManO 1 Reply Last reply Reply Quote 1
            • OutdoorManO Offline
              OutdoorMan Silver Members @Sportsfreund
              last edited by OutdoorMan

              @Sportsfreund there is no AOD setting in my activity. Also sometimes it works, sometimes it doesn’t. Nothing to do with a setting in my opinion.

              SportsfreundS 1 Reply Last reply Reply Quote 1
              • SportsfreundS Offline
                Sportsfreund Bronze Member @OutdoorMan
                last edited by

                @OutdoorMan ativität-> trainingsoptionen-> Anzeige->Display an.

                1 Reply Last reply Reply Quote 0
                • jjpazJ Offline
                  jjpaz Bronze Member
                  last edited by

                  Tested two more days, after sof-resseting watch.
                  Behavior is still there. Update: when watch shows Autolap info (and screens turns on), after 8 seconds screen is turned off ok, althoug it was on previously for several minutes. So it seems that, in every autolap, screen power off is forced and then the loop starts again. Between laps you can go with screen on (doesn’t go off) until Autolaps appears in screen.

                  Suunto Vertical Titanium Solar, Suunto Race 2 Ti & Suunto Wing.

                  EzioAuditoreE 1 Reply Last reply Reply Quote 1
                  • D duffman19 referenced this topic
                  • EzioAuditoreE Offline
                    EzioAuditore Gold Members @jjpaz
                    last edited by EzioAuditore

                    @jjpaz Got the Race 2 very recently and I was a bit surprised that the raise to wake basically is not working. The watch stays in the same brightness throughout the activity. I compare this to the Ocean that goes in sort of low light mode then you raise to wake and it turns on

                    Suunto watches: Race 2 (Titanium Trail), Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                    Suunto Wing

                    jjpazJ 1 Reply Last reply Reply Quote 1
                    • jjpazJ Offline
                      jjpaz Bronze Member @EzioAuditore
                      last edited by

                      @EzioAuditore said in "Raise to Wake" not working properly during activities:

                      @jjpaz Got the Race 2 very recently and I was a bit surprised that the raise to wake basically is not working. The watch stays in the same brightness throughout the activity. I compare this to the Ocean that goes in sort of low light mode then you raise to wake and it turns on

                      Out of activity Raise and Wake works perfect. Also, during activity, if you pause, it works perfectly. You resume activity and again, screen stays on during all activity (draining battery and increasing burnout risk).

                      Suunto Vertical Titanium Solar, Suunto Race 2 Ti & Suunto Wing.

                      EzioAuditoreE 1 Reply Last reply Reply Quote 0
                      • EzioAuditoreE Offline
                        EzioAuditore Gold Members @jjpaz
                        last edited by

                        @jjpaz yes I was referring to activity raise to wake. On the Ocean when not raised it goes to low light mode and then medium brightness when raised. Isn’t this the expected behavior even of the Race 2? If not then the setting raise to wake should be removed and aod too

                        Suunto watches: Race 2 (Titanium Trail), Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                        Suunto Wing

                        jjpazJ 1 Reply Last reply Reply Quote 0
                        • jjpazJ Offline
                          jjpaz Bronze Member @EzioAuditore
                          last edited by

                          @EzioAuditore said in "Raise to Wake" not working properly during activities:

                          @jjpaz yes I was referring to activity raise to wake. On the Ocean when not raised it goes to low light mode and then medium brightness when raised. Isn’t this the expected behavior even of the Race 2? If not then the setting raise to wake should be removed and aod too

                          Yes. My Race S and Vertical work fine. Raise and screen on. Arm down and screen/backlight off. So only happen to me in Race 2.

                          Suunto Vertical Titanium Solar, Suunto Race 2 Ti & Suunto Wing.

                          1 Reply Last reply Reply Quote 1
                          • jjpazJ Offline
                            jjpaz Bronze Member
                            last edited by

                            Perhaps downgrading the software to previous one will shed some light on the problem (talking about light…)

                            Suunto Vertical Titanium Solar, Suunto Race 2 Ti & Suunto Wing.

                            1 Reply Last reply Reply Quote 0
                            • jjpazJ jjpaz referenced this topic
                            • jjpazJ Offline
                              jjpaz Bronze Member
                              last edited by

                              A possible workaround: today, just before starting activity I’ve entered the screen options menu (preactivity conf menu), I’ve switched ON AOD, then I switched OFF and it seems Raise and Wake has worked OK during activity… Can you try?

                              Suunto Vertical Titanium Solar, Suunto Race 2 Ti & Suunto Wing.

                              T D EzioAuditoreE 3 Replies Last reply Reply Quote 2
                              • T Offline
                                tikgnd @jjpaz
                                last edited by

                                @jjpaz
                                Reply from the suunto chat

                                If Always-On Display is enabled during training, then:

                                The screen is on all the time

                                There is no slight attenuation

                                The backlight remains active so that the data is always readable

                                This is normal and regular behavior, not a mistake

                                Why is it done like that

                                During the lesson, the clock assumes that:

                                You often look at the screen,

                                Gestures and touches may not work (sweat, gloves, movement),

                                So the screen stays active without darkening.

                                At the same time:

                                Brightness is lower than the maximum,

                                Energy-saving backlight mode is used.

                                Vertical 2

                                jjpazJ SquirrelS 2 Replies Last reply Reply Quote 0
                                • jjpazJ Offline
                                  jjpaz Bronze Member @tikgnd
                                  last edited by

                                  @tikgnd said in "Raise to Wake" not working properly during activities:

                                  @jjpaz
                                  Reply from the suunto chat

                                  If Always-On Display is enabled during training, then:

                                  The screen is on all the time

                                  There is no slight attenuation

                                  The backlight remains active so that the data is always readable

                                  This is normal and regular behavior, not a mistake

                                  Why is it done like that

                                  During the lesson, the clock assumes that:

                                  You often look at the screen,

                                  Gestures and touches may not work (sweat, gloves, movement),

                                  So the screen stays active without darkening.

                                  At the same time:

                                  Brightness is lower than the maximum,

                                  Energy-saving backlight mode is used.

                                  Yes, correct. But I don’t use AOD, I use Raise and wake (AOD off) and my problem is that screen remains on as if AOD was active, screen doesn’t go off. Before update that feature was working fine.

                                  Suunto Vertical Titanium Solar, Suunto Race 2 Ti & Suunto Wing.

                                  EzioAuditoreE 1 Reply Last reply Reply Quote 1
                                  • D Offline
                                    duffman19 @jjpaz
                                    last edited by

                                    @jjpaz said in "Raise to Wake" not working properly during activities:

                                    A possible workaround: today, just before starting activity I’ve entered the screen options menu (preactivity conf menu), I’ve switched ON AOD, then I switched OFF and it seems Raise and Wake has worked OK during activity… Can you try?

                                    This is the same workaround needed for MIP screens, except instead of AOD, you need to toggle the “Backlight” setting on and off to get things back to normal.

                                    I really don’t understand why Suunto isn’t acknowledging this bug.

                                    Vertical Ti / S9PP Ti / S9P Ti

                                    1 Reply Last reply Reply Quote 4
                                    • SquirrelS Offline
                                      Squirrel Silver Members @tikgnd
                                      last edited by

                                      @tikgnd said in "Raise to Wake" not working properly during activities:

                                      Reply from the suunto chat

                                      Reply to what query exactly?
                                      In this case it is a useless generic reply that does not apply here. Adding more nonsense talking about non existent backlight.

                                      1 Reply Last reply Reply Quote 0
                                      • EzioAuditoreE Offline
                                        EzioAuditore Gold Members @jjpaz
                                        last edited by

                                        @jjpaz I will try this next time. During activity turning it off/on didn’t change anything.

                                        Suunto watches: Race 2 (Titanium Trail), Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                        Suunto Wing

                                        1 Reply Last reply Reply Quote 1
                                        • EzioAuditoreE Offline
                                          EzioAuditore Gold Members @jjpaz
                                          last edited by

                                          @jjpaz you’re right when toggling it before starting the activity it works as intended. After the activity has been started it doesn’t. Thanks mate. Is this known and reported?

                                          Suunto watches: Race 2 (Titanium Trail), Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                          Suunto Wing

                                          jjpazJ 1 Reply Last reply Reply Quote 1
                                          • jjpazJ Offline
                                            jjpaz Bronze Member @EzioAuditore
                                            last edited by

                                            @EzioAuditore said in "Raise to Wake" not working properly during activities:

                                            @jjpaz you’re right when toggling it before starting the activity it works as intended. After the activity has been started it doesn’t. Thanks mate. Is this known and reported?

                                            I’ve sent ‘Comments’ from Suunto App, but I haven’t received any feedback, so I don’t know if Suunto officialy knows…

                                            Suunto Vertical Titanium Solar, Suunto Race 2 Ti & Suunto Wing.

                                            1 Reply Last reply Reply Quote 1
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