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    Problem syncing activity

    Scheduled Pinned Locked Moved Suunto Vertical 2
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    • M Offline
      MarkG Bronze Member
      last edited by MarkG

      I can’t get my last activity to sync. Just get a message saying one activity failed to sync and the option to retry.
      I’ve got the app to forget the watch, removed the app from paired devices in the watch, restarted the watch, re-paired the watch, cleared the cache and reset the Bluetooth on my phone. Same result.
      So I’ve uninstalled and reinstalled the app, re-paired the watch again and it’s downloaded previous activities but still won’t sync the last one. But it now says two activities have failed to sync - although only the last one seems to be missing from the app.
      Latest firmware on watch and app. Worked fine two days ago.
      Has anyone any suggestions for anything else to try please?

      Edit:- It’s now worked. I had given up and only reopened the app to look at a previous activity without doing any of the steps above again and the exercise synced. Maybe a problem at the server end? It’s taken 4hrs plus since finishing the run. The only issue I can think of is that this was a longer than normal activity, 7hrs where usually it’s 1-4hrs. I’ll see what happens with the next one.

      AudaxjoeA 1 Reply Last reply Reply Quote 0
      • AudaxjoeA Offline
        Audaxjoe @MarkG
        last edited by

        @MarkG normally there is no issue with activities that long. Hopefully a one off.

        Suunto Vertical
        Suunto 9 BARO
        Garmin Fenix 3, 5
        Suunto Vector

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