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    Suunto 2.50.28 hot-fix Q4

    Scheduled Pinned Locked Moved Watches
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    • Fenr1rF Offline
      Fenr1r @Milan Šádek
      last edited by Fenr1r

      @Milan-Šádek said in Suunto 2.50.28 hot-fix Q4:

      Is anyone else seeing this jump after the latest update?

      Similar proportional jump on my SV1 after 2.50.26.

      1 Reply Last reply Reply Quote 0
      • G Offline
        Geoffwilli @Benjamin 0
        last edited by

        @Benjamin-0 Hi Benjamin. Im in the uk, which i think is only a 1 year battery warranty. My issue is that the watch has failed and is not fit for purpose. If suunto don’t respond then i’m considering taking them to court under the Consumer Rights Act 2015.

        They have already offered my a 30% reduction on a replacement watch, but why should spend hundreds of pounds to get the same watch thats failed me!?

        Mads Hintz-MadsenM B 2 Replies Last reply Reply Quote 0
        • Mads Hintz-MadsenM Offline
          Mads Hintz-Madsen Silver Members @Geoffwilli
          last edited by

          @Geoffwilli have you tried a hard reset in case you for some reason have ended up in a situation where the watch can’t enter power saving states?

          I know it is no fun to do a hard reset but maybe worth trying instead of throwing the watch in the bin.

          G 1 Reply Last reply Reply Quote 0
          • B Offline
            Benjamin 0 @Geoffwilli
            last edited by

            @Geoffwilli I can understand since I’ve had the same issue twice, probably there is a design issue on the battery. I don’t know if I will have battery drain again but now this is repaired and with the new HR algorithm (previous was failling measurement all the time during activites on me) I’m quite happy with my watch.

            1 Reply Last reply Reply Quote 0
            • G Offline
              Geoffwilli @Mads Hintz-Madsen
              last edited by

              @Mads-Hintz-Madsen Hi, yes i’ve tried all of the practical suggestions to help ‘regain’ the battery how it was. Nothin has worked unfortunately. This is the first time i’ve had an issue with a suunto watch, previously had a suunto trainer, and then suunto 9 Baro. I’m awaiting to hear back from suunto to see if they can fix the watch, as you say you don’t want to just put it in the bin!

              1 Reply Last reply Reply Quote 0
              • 2 Offline
                2b2bff Silver Members
                last edited by

                It happened again: My Race S completely stopped tracking anything some time after setting DND mode until I switched off DND again. Same thing like I wrote a couple of weeks ago here.
                No HR, no Resources, no Sleep… I didn’t do anything different than on the days it worked…

                Suunto Race S
                Garmin Epix Pro

                herlasH 1 Reply Last reply Reply Quote 1
                • herlasH Offline
                  herlas Silver Members @2b2bff
                  last edited by

                  @2b2bff known reported issue on Suunto race S, reported and ack’ed by Suunto, it’s a regression on latest firmware.

                  SRS Ti
                  SRun (primarily road runner so testing SRun is a must ;))
                  A3P (drill mode for pool swimming 🤦🤷)
                  Galaxy Z Flip 3 / Galaxy S24+

                  2 1 Reply Last reply Reply Quote 1
                  • 2 Offline
                    2b2bff Silver Members @herlas
                    last edited by

                    @herlas I wonder if there will be another hotfix release or if we have to wait for Q1 2026…

                    Suunto Race S
                    Garmin Epix Pro

                    P 1 Reply Last reply Reply Quote 0
                    • 2 Offline
                      2b2bff Silver Members
                      last edited by

                      And yes, today, nearly a year after it happened the last (and first) time, my watch just froze and restarted during a run…

                      Suunto Race S
                      Garmin Epix Pro

                      mich hellerM 1 Reply Last reply Reply Quote 1
                      • P Offline
                        peringmar Silver Members @2b2bff
                        last edited by

                        @2b2bff happened to me also today, but during indoor cycling, last time was around half a year ago

                        Suunto Spartan Sport WHR
                        Suunto Race

                        1 Reply Last reply Reply Quote 1
                        • Александр ДаниленкоА Offline
                          Александр Даниленко @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos

                          Hello
                          I understand this is not related to the topic. But could you, please, consider this problem?
                          https://forum.suunto.com/topic/14309/problem-with-displaying-swimming-segments

                          It exists few months already

                          Suunto Race S

                          Bigb0zzB 1 Reply Last reply Reply Quote 0
                          • mich hellerM Offline
                            mich heller @2b2bff
                            last edited by

                            @2b2bff sooo unfortunately I joined the club this sunday…
                            after around 2h of activity watch crashed and restarted 😕
                            used not modified trail run mode with HR belt and 2 S+ apps (Safe and ZoneSense)

                            Race 2 titanium + Wing 2 | 9 Baro titanium | Ambit3 Peak

                            1 Reply Last reply Reply Quote 1
                            • Bigb0zzB Offline
                              Bigb0zz @Александр Даниленко
                              last edited by Bigb0zz

                              @mich-heller I suspect the HR belt is causing the crashes. What model are you paired with?

                              2 mich hellerM 2 Replies Last reply Reply Quote 0
                              • 2 Offline
                                2b2bff Silver Members @Bigb0zz
                                last edited by

                                @Bigb0zz Garmin HRM-DUAL since like forever… Can’t remember what I had for the first crash, but possibly the same.

                                23 activities this year, 200 last year. 1/3 with the HRM-DUAL and 2/3 with the Suunto Belt…
                                2 crashes in total - how likely can this be the HRM?

                                Suunto Race S
                                Garmin Epix Pro

                                Bigb0zzB 1 Reply Last reply Reply Quote 0
                                • Bigb0zzB Offline
                                  Bigb0zz @2b2bff
                                  last edited by

                                  @2b2bff said in Suunto 2.50.28 hot-fix Q4:

                                  @Bigb0zz Garmin HRM-DUAL since like forever… Can’t remember what I had for the first crash, but possibly the same.

                                  23 activities this year, 200 last year. 1/3 with the HRM-DUAL and 2/3 with the Suunto Belt…
                                  2 crashes in total - how likely can this be the HRM?

                                  That’s quite a bit fewer crashes than I’ve experienced. It’s possible the belt isn’t the main issue for you.

                                  1 Reply Last reply Reply Quote 2
                                  • mich hellerM Offline
                                    mich heller @Bigb0zz
                                    last edited by

                                    @Bigb0zz yes, I have the same suspicions. I’m using Polar H10.

                                    Race 2 titanium + Wing 2 | 9 Baro titanium | Ambit3 Peak

                                    1 Reply Last reply Reply Quote 0
                                    • Александр ДаниленкоА Offline
                                      Александр Даниленко @Dimitrios Kanellopoulos
                                      last edited by Александр Даниленко

                                      @Dimitrios-Kanellopoulos

                                      I founded new bug in the watches related to structured workouts in swimming in the latest hotfix.

                                      Today I swam this kind of training, using structured workout option in SuuntoPlus:
                                      1000069971.jpg

                                      Here is what watches show me after training:
                                      1000069962.jpg
                                      1000069965.jpg

                                      As you can see, interval distances are not related to what I actually swam. Those distances are not multiple to the pool length (25m).

                                      However, during the training intervals were showing correctly (…400m 50m 50m 50m 50m…), but not after ending the training.

                                      This bug only appears when I use structured workouts in swimming. Without structured workouts plan everything is showing normally.

                                      Suunto Race S

                                      Manuel ExtremeM 2 Replies Last reply Reply Quote 1
                                      • T Offline
                                        tkernen
                                        last edited by

                                        Hi team,

                                        I’m struggling to get the SV2 FW 2.50.28 to support 3 SuuntoPlus apps that was introduced in the 2.50.26.

                                        I’ve recreated my custom sport modes, just in case, but still no luck.

                                        I want to enable my scheduled training and 2 sensors via the apps (ex: Core BodyTemp & Stryd). When I enable the 3rd one, it always hangs or gives me an error message that I have reached the max SuuntoApps supported.

                                        Is anyone else facing this issue?

                                        Ambit 3 Peak, S9 Baro Ti, S9 Peak Ti, Vertical 1 Ti, Vertical 2 Ti

                                        1 Reply Last reply Reply Quote 0
                                        • J Offline
                                          JuanPh Bronze Member
                                          last edited by JuanPh

                                          Hi everyone,

                                          I cannot find automatic transitions for triathlon. It is not proposed by the app when I try to create a new triathlon mode. Do I do something wrong? Screenshot_20260214_164354_Suunto.jpg
                                          App version 6.7.12
                                          Watch 2.50.28

                                          1 Reply Last reply Reply Quote 0
                                          • Александр ДаниленкоА Offline
                                            Александр Даниленко @Dimitrios Kanellopoulos
                                            last edited by Александр Даниленко

                                            @Dimitrios-Kanellopoulos

                                            I dont know what happened, but last 2 nights watches detect my sleep as a nap only:
                                            1000070721.jpg

                                            1000070724.jpg

                                            Also, not all the times, when I had a “nap” are correct on the watch - this happened before pretty often.

                                            Suunto Race S

                                            Manuel ExtremeM 1 Reply Last reply Reply Quote 0
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