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    Downloading map takes a very long time

    Scheduled Pinned Locked Moved Suunto Race S
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    • EgikaE Offline
      Egika Platinum Member
      last edited by

      Race S, Vertical 1 have a slower processor than Vertical 2.
      My Vertical 2 is also loading maps way faster than my Vertical 1.

      Since you do this only once a year or so, I think it does not really matter. Just leave the watch on the charger over night and it will be done.

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium Charcoal, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium

      1 Reply Last reply Reply Quote 1
      • G Offline
        Goatee @larrybbaker
        last edited by

        @larrybbaker I’m sure someone else said about Scotland being a really long download too
        I had the phone & watch on charge
        Race S
        Samsung S25 Ultra
        Android Suunto beta app

        1 Reply Last reply Reply Quote 0
        • suzzloS Offline
          suzzlo Moderator
          last edited by

          In my experience, it takes too much time (hours).
          There is a bottleneck somewhere, and it’s not the internet connection or router, since the offline maps for suunto app takes minutes or seconds.

          Perhaps it’s the watch procesor, memory… i think the slow item in this chain is the watch

          Suunto: Race, S9Peak, Spartan Sport Wrist
          Garmin: FR745, Edge 530
          SA topics:

          • Guides - https://forum.suunto.com/tags/guides
          L 1 Reply Last reply Reply Quote 1
          • L Offline
            larrybbaker @suzzlo
            last edited by

            @suzzlo watch being the bottleneck makes sense. I did go ahead and test my V1 with the Scotland map download and it took just under an hour. So I still think there is more to it than the watch.

            Vertical Ti Solar
            Vertical 2
            Race 2
            iPhone 17 Pro

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            • TieutieuT Online
              Tieutieu Platinum Member
              last edited by

              This map update took sooo long also on my SRs (around 8-9 hours for whole France)
              It has been noticeably faster to perform it on my SV1 (I would say around 20/30% faster - even it’s still long).
              High speed WiFi, watch on charge less to 1meter from internet box

              Suunto’s devices at home :
              Vertical titanium solar
              Suunto Race S
              S9pp titanium sand
              Suunto Wing & Spark
              S9B titanium Ambassador edition, A3P, X6

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              • muurainM Offline
                muurain
                last edited by

                Our household has a Race S and a Race 2 and to me they both feel equally slow on downloads. On average about 15min for ~250MB of download. So about 2.2Mbps.

                The router reports the devices do get a 72.2Mbps wifi connection (2.4GHz/20MHz/1x1), but even with that they only ever use at maximum 5Mbps. My work macbook can pull close to 1Gbps from internet using the same router and internet connection using wifi 6.

                So my guess is there is something in the watch or Suunto’s cloud service that throttles the downloads.
                Its a small device so I kinda get how the hardware just might not keep up with a large download and the computing related it. I doubt anyone has a broadband connection this slow.

                But the speed is also really dependant about the wifi strength. Even though a router might first show a faster link, any movement and distance from the router during the download will kill the download speeds. I found that the best speed was within a 1-3m radius of our router with a line of sight between router and the watch.

                Also 2.4GHz wifi band is often crowded, so your beighbours wifi usage might also interfere with the connection.

                snow*S suzzloS 2 Replies Last reply Reply Quote 0
                • snow*S Offline
                  snow* @muurain
                  last edited by

                  @muurain said in Downloading map takes a very long time:

                  Suunto’s cloud service that throttles the downloads.

                  Fair

                  EgikaE 1 Reply Last reply Reply Quote 0
                  • suzzloS Offline
                    suzzlo Moderator @muurain
                    last edited by

                    @muurain said in Downloading map takes a very long time:

                    Suunto’s cloud service that throttles the downloads

                    but… you can download maps for the mobile phone that are much faster… so… if we think, same server is delivering them… this should not be the problem…

                    Anyway, I can live with it 😄

                    Suunto: Race, S9Peak, Spartan Sport Wrist
                    Garmin: FR745, Edge 530
                    SA topics:

                    • Guides - https://forum.suunto.com/tags/guides
                    muurainM 1 Reply Last reply Reply Quote 1
                    • EgikaE Offline
                      Egika Platinum Member @snow*
                      last edited by

                      @snow said in Downloading map takes a very long time:

                      @muurain said in Downloading map takes a very long time:

                      Suunto’s cloud service that throttles the downloads.

                      Fair

                      they don’t

                      I think it has been mentioned when maps download was introduced, that the watches processing speed is the limiting factor here.
                      So, yes. It is slow and always has been slow.
                      While newer watches are a little faster.
                      The watch processors are selected to consume as little energy as possible for long battery life.
                      Thus they can handle the data transfer and unpacking only slowly.
                      As it is only required a single time, it should not really matter.

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium Charcoal, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium

                      1 Reply Last reply Reply Quote 6
                      • muurainM Offline
                        muurain @suzzlo
                        last edited by muurain

                        @suzzlo said in Downloading map takes a very long time:

                        @muurain said in Downloading map takes a very long time:

                        Suunto’s cloud service that throttles the downloads

                        but… you can download maps for the mobile phone that are much faster… so… if we think, same server is delivering them… this should not be the problem…

                        Anyway, I can live with it 😄

                        You’re right! I didn’t even realize that, even though I did download mobile maps too 🙈

                        And yeah this does seem like an understandable constraint of small smart devices.

                        I too am happy to have the convenience of WiFi downloads, even if they are pretty slow compared to bigger devices. My old Garmin Fenix maps downloaded way faster, but it was via USB cable and a PC.

                        But given the analysis here, the original post does now sound like a WiFi issue or a bug.
                        Maybe try downloading maps on some other place or WiFi…?

                        If the download speed is considerably less than 1GB / hour (or ~2Mbps), it should work faster and there are not many broadbands this slow.

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