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    Suunto Vertical 2 – Bluetooth issues: connection loss after a few minutes and/or after stops”

    Scheduled Pinned Locked Moved Suunto Vertical 2
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    • M Offline
      manno02 @enneo
      last edited by

      I asked Suunto for a hardware service on the watch but until now no response I will wait for it because I don’t want to change to the competitors

      1 Reply Last reply Reply Quote 0
      • safariS Offline
        safari
        last edited by

        The watch and phone are connected via Bluetooth, and I’m receiving notifications, but the app shows no connection. I turned Bluetooth off and on on the phone, but it didn’t fix the problem. What else can I do?
        a11.jpg

        history:
        Suunto Vertical 2 titanium Black (new:) )
        suunto vertical solar titanium
        suunto 9 baro
        suunto ambit 3
        suunto ambit 2
        Suunto Smart Heart Rate Belt

        suunto App: apple iphone 14

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        • BelialB Offline
          Belial
          last edited by

          Bluetooth connection to Garmin HRM crashed after few minutes. Logs sent 28.04.2026 21:44.
          It’s so frustrating, that bug present few FW ago is boiling my blood again.

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          • Nelson DiogoN Online
            Nelson Diogo Bronze Member
            last edited by

            Just reported to Suunto suport by email similar issue between Suunto Run and Suunto Chest Strap. Changing to Duracell 2025 3V batteries didn’t helped.

            E 1 Reply Last reply Reply Quote 0
            • E Offline
              elbee Bronze Member @Nelson Diogo
              last edited by

              I also reported the issue (race s with polar oh1+ in my case). Got the usual blah blah reply (restart your watch, delete the connected device and repair again)

              I suggested they first look into their software and pointed to various threads on their forum about the subject.

              Strangely only the heart rate sensor lost connection. My stryd kept working during my athletics training.

              Suunto t3c | Suunto Ambit 3 sport | Tomtom runner 3 | Garmin forerunner 935 | Garmin forerunner 965 | Suunto race s
              Stryd | Bryton Gardia R300L | Polar H9 | Polar oh1+ | Wahoo bolt v2 | 4iiii precision 3

              Nelson DiogoN 1 Reply Last reply Reply Quote 0
              • Nelson DiogoN Online
                Nelson Diogo Bronze Member @elbee
                last edited by

                @elbee got that answer to… Did the reset just to be sure… Got disconnections on the training immediately after…

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                • ElmiuelE Offline
                  Elmiuel
                  last edited by Elmiuel

                  Hi, I experienced this today too. I just sent data to Suunto (17:36 on 05/30/26). I was using custom activity tracking, live tracking, route tracking, and an external Polar H10 heart rate monitor (new; my Wahoo cycling computer picks it up very quickly at a distance of 15-20 meters). Anyway, that’s what happens when sensor limitations are affected by the system.

                  Sunnto VERTICAL 2
                  SALUD y SENSACIONES

                  Nelson DiogoN 1 Reply Last reply Reply Quote 0
                  • Nelson DiogoN Online
                    Nelson Diogo Bronze Member @Elmiuel
                    last edited by

                    @Elmiuel today besides the disconnections I noticed the HR is completely out of sync.

                    This issues seems to happen on several Suunto models

                    Suunto Run + Suunto Chest Strap

                    1000098552.png

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                    • D Offline
                      dombo Bronze Member
                      last edited by

                      the same issue here on vertical. on top of disconnecting hr belt (polar h10) watch connected silently to my daughter hr belt (also h10) I was using previously and is not paired to my watch anymore. logs sent

                      2 1 Reply Last reply Reply Quote 1
                      • 2 Offline
                        2b2bff Silver Members @dombo
                        last edited by

                        @dombo wow, that’s impressive…

                        Race S

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