Important news concerning our digital services

sartoric

@ColdBeer said in Important news concerning our digital services:

@Dimitrios-Kanellopoulos I must make another lesson Suunto must give some importance:

Wow

Giving full compatibility & sync between SA & MC is a must to let people habituate to the new platform with no fear.

As you know there is also an API service to sync MC -> SA ready to go

ColdBeer

@sartoric But it’s just in one direction. Fully limited.

sartoric

@ColdBeer said in Important news concerning our digital services:

@sartoric But it’s just in one direction. Fully limited.

Right, but based on the so much vituperated news it looks a bit useless, isn’t it ?
What would be the purpose to send data from SA to MC if MC will be discontinued ?

ColdBeer

@sartoric said in Important news concerning our digital services:

What would be the purpose to send data from SA to MC if MC will be discontinued ?

Easy, pal!!!

Just to have the option of analyzing your workouts deeply while there is not the chance in SA, would be enough reason.
To maintain the CE laws about the right to download your whole data saved in the Suunto databases (which is not in SA or Sports-Tracker). I must remember ST or SA doesn’t have the option to totally DELETE your profile as CE laws enforces (but this is another topic).
To keep calm between users as they’ve got all their workouts in the still dependable MC platform (which ATM has more ways to sync and connect from/to external services).

Dimitrios Kanellopoulos

@ColdBeer said in Important news concerning our digital services:

To maintain the CE laws about the right to download your whole data saved in the Suunto databases (which is not in SA or Sports-Tracker). I must remember ST or SA doesn’t have the option to totally DELETE your profile as CE laws enforces (but this is another topic).

What do you mean? I am doing the DELETE ALL DATA requests actually for SA + ST.

ColdBeer

@Dimitrios-Kanellopoulos said in Important news concerning our digital services:

What do you mean? I am doing the DELETE ALL DATA requests actually for SA + ST.

Sorry, man, I don’t know what are you working Jajajaja!!!
The DELETE ALL DATA is mandatory, but the EXPORT ALL DATA too, as MC:

Milos Findura

I’m happy A2 user, no need to change my watch. It’s quite risky for me to buy Suunto product anymore, if Suunto can decide to remove core functionality (settings) from my watch. I’m really interested how this will proceed.

Dimitrios Kanellopoulos

@ColdBeer You can send an email and you will get a zip file asap

Stephan_74

The HomePage Mouvescount is turned off. Will there still be a HomePage in the future?
Or are the data only available via app?

ColdBeer

@Stephan_74 said in Important news concerning our digital services:

The HomePage Mouvescount is turned off. Will there still be a HomePage in the future?
Or are the data only available via app?

Movescount site is online and working (tested) and it will be running at least until summer 2020.

Stephan_74

And after 2020?

ColdBeer

@Stephan_74 said in Important news concerning our digital services:

And after 2020?

Who knows? Maybe for that date I’ve got no suunto watches, maybe 3. I don’t know, and probably 99% of the suunto workers doesn’t know too.

pescacebesforum · SSU FW 2.8.32 SA 4.28.1

@Dimitrios-Kanellopoulos I am new to Suunto. A bit alarmed with this transition. BUT after a few days of panic I am confident that:
1 Suunto is aware of the risk that leaving users without a web platform will lead to a loss of market is high
2 The essentual (and not so essential) features will be there
3 GPX FIT POI and similar files need to be easily transferable between SA MC and tjird parties
4 Users like me will be proyd of gaving overcome difficulties

Final suggestion: Please post solutions to common questions in a dedicated space in MySuunto, MC and everywhere. I do not mean FAQ but a user guide for the transition

Thought: Suunto should not have launched SA without a companion web service and without a transparent migration of everything from MC. A pitty since SA looks great in spite of still lacking some features.

Thanks a lot for your effort.

Stephan_74

@ColdBeer
Well, I do care. I already own the third Suunto watch and I would like to know where the journey will take me…

rsmacleod

I will add to the head count of upset Ambit owners, I hope someone is keeping track.

On the other hand, this will force me to explore other vendors and see if, indeed, my Apple watch will take care of it all. Right now, I can run Strava from my watch or phone and it tracks all that my Suunto does other than perhaps temperature (a fairly bogus value anyway given the location of the sensor. And I do feel like an übergeek wearing two watches on my rides (-:

The main consequence of this move by Suunto will be to marginalize it further and open up new opportunities for Garmin, Nike, and Apple. I suspect we are seeing the beginning of the end of Suunto. It is a small player in a niche market as most of us do not need adventure-tough watches but just something to track our fairly civilized run/ride/hike/paddle.
Cheers.

Dimitrios Kanellopoulos

@pescacebesforum said in Important news concerning our digital services:

@Dimitrios-Kanellopoulos I am new to Suunto. A bit alarmed with this transition. BUT after a few days of panic I am confident that:
1 Suunto is aware of the risk that leaving users without a web platform will lead to a loss of market is high
2 The essentual (and not so essential) features will be there
3 GPX FIT POI and similar files need to be easily transferable between SA MC and tjird parties
4 Users like me will be proyd of gaving overcome difficulties

Final suggestion: Please post solutions to common questions in a dedicated space in MySuunto, MC and everywhere. I do not mean FAQ but a user guide for the transition

Thought: Suunto should not have launched SA without a companion web service and without a transparent migration of everything from MC. A pitty since SA looks great in spite of still lacking some features.

Thanks a lot for your effort.

Thanks so much for this. Much much appreciated this constructive feedback. Welcome btw to the forum

Tryfgr

I moved after 4 years from Garmin to Suunto. The movescount site is not better that garmin connect but it has a lot of features and fuction that i like to use. I dont want to use a 3rd part site (strava, endomondo) that requires from me to pay subscription to use something that other companies provide with the watch for free (garmin, polar). And garmin connect and polar flow are GREAT web platforms.

Sorry but a sport watch without a web platform is pathetic. I like the app but i prefer to use a computer and not a phone to analyze my activities.

Suunto will lose a lot of customers from that move.

jthomi

@Stephan_74

Hello, If you have read this thread you would already know that we don’t have answer here for all info about a future website. You and all us we just have to wait for further info from Suunto in the next months.

georgewreid

@Dimitrios-Kanellopoulos Thank you for the detailed information about the transformation to the Suunto phone app.

Right now, i am a very unhappy Suunto customer. I bought an Ambit3 about six months ago. It works well and the Movescount web interface gives me all the data I really need. However, I do not own a smartphone and I don’t want to buy one. There are two reasons for this:

expense of buying a phone and the expense of paying for a data package. I live in Canada. Our phone rates are higher than just about anywhere else in the developed world.
i find the small screens difficult to read, and the touch technology difficult to use. Neither my eyesight nor my fine-motor control are what they were a few decades ago.

I have just spoken with Suunto tech support on the phone (yes, I can at least use a dumb phone and they suggesed that Movescount would be discontinued in early 2020. Hopefully, this will give people like me enought time to change Suunto’s decsiion to dicontinue web support.

run well, run happy
george

Dimitrios Kanellopoulos

@georgewreid thanks George!