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    Constant bootloops when charged to 100%

    Scheduled Pinned Locked Moved Suunto Race S
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    • BastienhereB Offline
      Bastienhere Bronze Member
      last edited by Bastienhere

      As title says, my watch always gets stuck in bootloops or enter safe/service mode with errors if I charge my watch to 100% and left for a bit past it.

      I end up losing data on my watch (HRV etc) and have to reinstall the current or previous SW version just in case I don’t run my watch with a corrupt firmware.

      I also charge through a weaker power source like my laptop’s usb port rather than a high wattage charging brick.

      It’s getting quite frustrating and I know never when the day comes when it will be completely bricked… Why is it happening?

      E 2 2 Replies Last reply Reply Quote 0
      • E Offline
        elbee @Bastienhere
        last edited by

        @Bastienhere

        Suunto doesn’t read the forum. Better contact suunto support directly via support@suunto.com

        Suunto t3c | Suunto Ambit 3 sport | Tomtom runner 2 | Garmin forerunner 935 | Garmin forerunner 965 | Suunto race s
        Stryd | Bryton Gardia R300L | Polar H9 | Polar oh1+ | Wahoo bolt v2 | 4iiii precision 3

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote -1
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @elbee
          last edited by

          @elbee what do you mean Suunto does not read this forum ? I read this the time it was posted and I have not seen other reports of this (or at least remember).

          I asked for guidance also on this so for now @bastienhere might have some hw issue from what I understand

          Community Manager / Admin @Suunto

          Creator of quantified-self.io — a next gen training dashboard with MCP access, cross-service activity and route sync

          E 1 Reply Last reply Reply Quote 2
          • E Offline
            elbee @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos

            I always get the reaction “This is not a official suunto forum but a user community”. Suunto support isn’t actively monitoring.

            btw, did you see the chat message I sent you?

            Suunto t3c | Suunto Ambit 3 sport | Tomtom runner 2 | Garmin forerunner 935 | Garmin forerunner 965 | Suunto race s
            Stryd | Bryton Gardia R300L | Polar H9 | Polar oh1+ | Wahoo bolt v2 | 4iiii precision 3

            isaziI Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 4
            • 2 Offline
              2b2bff Gold Members @Bastienhere
              last edited by 2b2bff

              @Bastienhere is it the same regardless of you power source?

              I charge my watch usually on the mac mini USB port. But on holiday I used an iPad charger once and a power bank other times. Some of those occasions my watch has gone bonkers.

              https://forum.suunto.com/topic/15589/instable-watch-software-picky-charging?_=1790605115113

              Suunto Race S
              Garmin Epix Pro

              BastienhereB 1 Reply Last reply Reply Quote 0
              • isaziI Offline
                isazi Moderator @elbee
                last edited by

                @elbee said:
                I always get the reaction “This is not a official suunto forum but a user community”. Suunto support isn’t actively monitoring.

                It is on suunto.com domain, so it clearly is the official Suunto community forum. What it is not: an official support channel.

                Watch: Suunto Vertical 2 Titanium Black

                Blog: isazi's home

                E 1 Reply Last reply Reply Quote 2
                • E Offline
                  elbee @isazi
                  last edited by

                  @isazi fair enough. Next time I will be more specific that suunto support doesn’t monitor the forum.

                  Suunto t3c | Suunto Ambit 3 sport | Tomtom runner 2 | Garmin forerunner 935 | Garmin forerunner 965 | Suunto race s
                  Stryd | Bryton Gardia R300L | Polar H9 | Polar oh1+ | Wahoo bolt v2 | 4iiii precision 3

                  1 Reply Last reply Reply Quote 1
                  • BastienhereB Offline
                    Bastienhere Bronze Member @2b2bff
                    last edited by

                    @2b2bff it seems to be at least in my experience. I think it’s more likely to bootloop from a stronger power source.

                    1 Reply Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @elbee
                      last edited by

                      @elbee yes I saw it but I am on vacation / so will take time to update for now till behind a proper pc

                      Community Manager / Admin @Suunto

                      Creator of quantified-self.io — a next gen training dashboard with MCP access, cross-service activity and route sync

                      1 Reply Last reply Reply Quote 3

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