Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Important news concerning our digital services

    Scheduled Pinned Locked Moved Digital service transition
    578 Posts 153 Posters 129.0k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • R Offline
      RiphRaph Bronze Member @Prenj
      last edited by RiphRaph

      @Emir-Karisik What I’m having a hard time wrapping my mind around is that Suunto is still selling the Ambit3 line on its own site for the full price with no indication whatsoever that it’s planning to cripple these watches a year and a half from now.

      How is this in any way an acceptable, ethical business practice? Are they unaware or just indifferent that this is a sure-fire way to make your customers migrate to the competition?

      Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

      PrenjP B 2 Replies Last reply Reply Quote 2
      • PrenjP Offline
        Prenj @RiphRaph
        last edited by

        @RiphRaph
        They are changing target group and whole strategy, which probably has something to do with the takeover by Anta sport. The problem is the way they chose to do it. Creating this level of uncertainty can’t be part of the plan, it’s more likely just a case of “let’s try this and see what will happen”. They are obviously having some serious management crisis with no clear direction for future yet. I’d really hate seeing them going out of business, but they are surely playing with fire now.

        Suunto Race

        1 Reply Last reply Reply Quote 3
        • B Offline
          bugajalan @RiphRaph
          last edited by

          @RiphRaph I wonder how Suunto will solve the situation with the law. Sorry for my English. I come from Poland and the consumer’s right gives me a two-year warranty. What if in 1.5 years I lose support from Suunto and my Ambit 3 will not be fully functional? Will Suunto return my money?

          1 Reply Last reply Reply Quote 0
          • L Offline
            Luis Andés Olmedo Bronze Member
            last edited by

            Done.

            Ambit 3 peak returned to Amazon.

            After Ambit 3 run, ambit 3 run, spartan sport and Ambit 3 peak… bye Suunto.

            jthomiJ 1 Reply Last reply Reply Quote 4
            • jthomiJ Offline
              jthomi @Luis Andés Olmedo
              last edited by

              @Luis-Andés-Olmedo Have fun with your Fenix! Hope you find what you are searching for… 🙂

              L 1 Reply Last reply Reply Quote -1
              • T Offline
                tomrider84
                last edited by

                Forced obsolescence, as Suunto does, is reprehensible by law (French law : L.213-4-1 )
                By the way, Apple is paying the price. But if you don’t want everyone move to Garmin … Find a solution quickly.

                stromdiddilyS 1 Reply Last reply Reply Quote 1
                • stromdiddilyS Offline
                  stromdiddily Gold Members @tomrider84
                  last edited by

                  @tomrider84 said in Important news concerning our digital services:

                  Forced obsolescence, as Suunto does, is reprehensible by law (French law : L.213-4-1 )
                  By the way, Apple is paying the price. But if you don’t want everyone move to Garmin … Find a solution quickly.

                  Suunto is not a French manufacturer, so not so sure that law applies 🙂

                  https://www.sgs.com/en/news/2015/07/built-to-last-a-law-in-france-to-combat-planned-obsolescence-for-appliances

                  Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                  User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                  1 Reply Last reply Reply Quote 0
                  • L Offline
                    Luis Andés Olmedo Bronze Member @jthomi
                    last edited by

                    @jthomi thank you, for sure I’ll find it. It’s not the first Fenix I have 😉

                    1 Reply Last reply Reply Quote 3
                    • NicolasPN Offline
                      NicolasP
                      last edited by

                      I was not on the forum for a while - too busy with new job - but still testing SA.
                      Personally as a runner plus with light maintenance gym cessions at home the SA is what I need. I have deleted MC apps and just using SA.
                      I thought that not having all my previous moves stored in MC yet on SA would be an issue but as I am using SA since it has been released I have now enough previous activities on it to see my progress. And any at some point all the MC moves will be there too - so not to worry about that.
                      My only question would be for the watch update will it be via Bluetooth or still via computer - sorry if I missed the information on that but I have not been on the forum for months …and I am too lazy …no too busy being running/training for having a look at this on the forum.
                      Have a good weekend all.
                      Nicolas

                      SST

                      Brad_OlwinB 1 Reply Last reply Reply Quote 0
                      • HUBERTH Offline
                        HUBERT
                        last edited by

                        Bonjour,
                        Je viens de faire réparer ma montre AMBIT2 dont je suis très satisfait.
                        Pourquoi me l’avoir réparée s’il faut que je la jete dans 1 an ?
                        SUUNTO aurait pu avoir l’amabilité de proposer une alternative.
                        Que proposerez vous le moment venu ?

                        1 Reply Last reply Reply Quote 0
                        • M Offline
                          Maurits B
                          last edited by

                          Hi,
                          So my Ambit 1 that is still functioning very well, and will still be functioning well for years to come, will then become useless?
                          Not being able to change the screens and not being able to upload routes, poi’s, etc, and not being able to download workouts will make the watch useless.
                          Especially for the earliest customers that were the early adopters for the new Suunto products, this feels very wrong. If my Ambit 1 becomes useless, I will not replace it with a new Suunto watch, but I will rather look at the competition. Excluding the Ambit 1 is very contradictive to how it was put in the market.
                          My Ambit 1 replaced a Polar s720i. It looks like that old Polar may outlive its replacement…

                          I hope and expect that Suunto will come back to this decision and keep all the Ambits alive.
                          Maurits

                          1 Reply Last reply Reply Quote 3
                          • M Offline
                            misterdangerpants @Brad_Olwin
                            last edited by

                            @Brad_Olwin Any suggestions for better web portals? I’ve been only using Garmin since 2007 and am not all that savvy.

                            Brad_OlwinB ColdBeerC 2 Replies Last reply Reply Quote 0
                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @NicolasP
                              last edited by

                              @NicolasP Welcome back!

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              1 Reply Last reply Reply Quote 0
                              • Brad_OlwinB Offline
                                Brad_Olwin Moderator @misterdangerpants
                                last edited by Brad_Olwin

                                @misterdangerpants said in Important news concerning our digital services:

                                @Brad_Olwin Any suggestions for better web portals? I’ve been only using Garmin since 2007 and am not all that savvy.

                                I use TrainingPeaks but you need to pay for Premium. It is not expensive but I understand why some would not want to pay. 30 day trial and $115 US per year. I have heard sporttracks.mobi is very good, it looks good to me but I only tested it a short time. It is not free. There are desktop apps that are good as well. For Mac OS, rubiTrack is excellent, I have used it a long time. Again, none of these are going to be free but offer much more on the training and stress analysis than any of the freebies.

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                stromdiddilyS ianshowalterI SlaShS M 4 Replies Last reply Reply Quote -1
                                • stromdiddilyS Offline
                                  stromdiddily Gold Members @Brad_Olwin
                                  last edited by stromdiddily

                                  @Brad_Olwin said in Important news concerning our digital services:

                                  @misterdangerpants said in Important news concerning our digital services:

                                  @Brad_Olwin Any suggestions for better web portals? I’ve been only using Garmin since 2007 and am not all that savvy.

                                  I use TrainingPeaks but you need to pay for Premium. It is not expensive but I understand why some would not want to pay. 30 day trial and $115 US per year. I have heard sporttracks.mobi is very good, it looks good to me but I only tested it a short time. It is not free. There are desktop apps that are good as well. For Mac OS, rubiTrack is excellent, I have used it a long time. Again, none of these are going to be free but offer much more on the training and stress analysis than any of the freebies.

                                  $115 per year* (ha sorry Brad, just saw your edit)

                                  The free version isn’t so bad either.

                                  For others there is runalyze, golden cheetah, and you could probably figure out a way to upload stuff into Garmin if you wanted lol.

                                  Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                  User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                  1 Reply Last reply Reply Quote 1
                                  • ianshowalterI Offline
                                    ianshowalter @Brad_Olwin
                                    last edited by

                                    @Brad_Olwin Runalyze is a good one with some similar features to Training Peaks that’s free, too. It doesn’t automatically sync with Movescount (you have to manually import FIT or TCX files into it at present) but they are planning to have it auto sync with the Suunto app sometime early this year.

                                    Watch: SSU, FW 2.8.32
                                    App: 4.22.3 beta
                                    Phone: Motorola Moto G6
                                    Android 9
                                    HRM: Polar OH1

                                    1 Reply Last reply Reply Quote 1
                                    • ColdBeerC Offline
                                      ColdBeer @misterdangerpants
                                      last edited by

                                      @misterdangerpants

                                      FinalSurge gives for free a quality just really near of SportTracks.mobi (60 around $60USD/year) or Training Peaks ($115USD/year).
                                      For my, by far, SportTracks.mobi is the one more consistent and better relation price/quality.

                                      var Watch="Garmin Forerunner 735XT", WatchFw="9.40";
                                      var Phone="Samsung Galaxy S8", PhoneOS="Android 9.0.0";

                                      M 1 Reply Last reply Reply Quote 1
                                      • SlaShS Offline
                                        SlaSh Platinum Member @Brad_Olwin
                                        last edited by

                                        @Brad_Olwin funny thing that sportstracker.mobi looks very similar to suunto app, fonts etc 😄

                                        S 1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          Shrek3k @SlaSh
                                          last edited by

                                          @SlaSh said in Important news concerning our digital services:

                                          @Brad_Olwin funny thing that sportstracker.mobi looks very similar to suunto app, fonts etc 😄

                                          True, but comparing the history (including the still great, which is highly functional, local Sportstracker PC-Programm) sportstracker.mobi could have been the “inspirational side”… and however it is, having a number of sportstracker-features in SA would be soooo good!
                                          And BTW I can really live with the non-App-“policy” of sportstracker, which is Vince grating on web an big screens?😁

                                          using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                                          OS - Android 15/Pixel Pro 7

                                          1 Reply Last reply Reply Quote 0
                                          • 314BMI3 Offline
                                            314BMI
                                            last edited by

                                            This app is unusable.
                                            I really do not need to see stock photos in my app. I want to see distance, cal, avg hr or literally anything but photo that takes half the screen with no infromation what so ever!
                                            And is it possible to make this app to add my distance from last month?
                                            This app is lacking basic analysis? I have to copy all the data to Excel by hand?

                                            Beside SS I have suunto quest with bike pod - and now perfectly fine sport watch is obsolete… Heh.

                                            And i have bought SS only of love to Movescount and all the moves stored there - like everyone I am animal of habit. I didnt want to switch to garmin’s platform. Now I wish i did.

                                            I understand that you have to do sth and it is unprofitable to support two services but you cannot just kill some of yours products just like that (you can but you shouldnt). I just cant understand why you are shutting down better product? Is there some kid of war between Amer and their idea of Suunto App and former staff that did Movescount?

                                            D fhegnorF 2 Replies Last reply Reply Quote 9
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy