Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Important news concerning our digital services

    Scheduled Pinned Locked Moved Digital service transition
    578 Posts 153 Posters 129.0k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Brad_OlwinB Offline
      Brad_Olwin Moderator @misterdangerpants
      last edited by

      @misterdangerpants There are better web portals than MC although I really liked MC. So you do have that opportunity and don’t have to think that a web portal will not be there.

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

      C M 2 Replies Last reply Reply Quote -1
      • C Offline
        coldrainsnow Bronze Member @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos said in Important news concerning our digital services:

        @coldrainsnow said in Important news concerning our digital services:

        A3 Peak
        Suunto did not say thay would not support A3

        Did I miss a new communication from Suunto? “Basic Compatibility” is not support for a $300+ watch. Without the ability to change sport modes, change custom routes or way points guaranteed there is no reason to buy this watch.

        I know you are just the messenger but this is a very important point that Suunto has missed - if they want to retain customers then they need to issue a statement that they WILL be offering full compatibility and support for the A3 series in the future as they transition to the Suunto app. People will not pay that much money for basic compatibility.

        stromdiddilyS 1 Reply Last reply Reply Quote 4
        • C Offline
          coldrainsnow Bronze Member @Brad_Olwin
          last edited by

          @Brad_Olwin Yes but how will he change his sport modes?

          1 Reply Last reply Reply Quote 1
          • stromdiddilyS Offline
            stromdiddily Gold Members @coldrainsnow
            last edited by

            @coldrainsnow said in Important news concerning our digital services:

            @Dimitrios-Kanellopoulos said in Important news concerning our digital services:

            @coldrainsnow said in Important news concerning our digital services:

            A3 Peak
            Suunto did not say thay would not support A3

            Did I miss a new communication from Suunto? “Basic Compatibility” is not support for a $300+ watch. Without the ability to change sport modes, change custom routes or way points guaranteed there is no reason to buy this watch.

            I know you are just the messenger but this is a very important point that Suunto has missed - if they want to retain customers then they need to issue a statement that they WILL be offering full compatibility and support for the A3 series in the future as they transition to the Suunto app. People will not pay that much money for basic compatibility.

            There’s no way they would leave people stuck just like I’m sure they will offer some official work around (or upgrade program) for folks with A2s.

            Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

            User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

            1 Reply Last reply Reply Quote 0
            • L Offline
              Luis Andés Olmedo Bronze Member @misterdangerpants
              last edited by

              @misterdangerpants said in Important news concerning our digital services:

              @coldrainsnow I’m so on the fence! ☹ I so want to keep it but not having a web presence (Movescount) really is a negative…

              I’ve just initiated the process to return mine to Amazon. I’ll buy a Garmin Fenix 3. Don´t want to wait to know if my watch will be operational after 18 months

              B 1 Reply Last reply Reply Quote 2
              • B Offline
                bugajalan @Luis Andés Olmedo
                last edited by

                @Luis-Andés-Olmedo a very good decision. I’m in a similar situation myself and I do not know what to do. Suunto Ambit 3 Peak is a brilliant watch But the situation is complicated for the future …

                PrenjP 1 Reply Last reply Reply Quote 4
                • PrenjP Offline
                  Prenj @bugajalan
                  last edited by Prenj

                  @bugajalan
                  Well the only logical decision. Until Suunto cleans this whole mess up, it’s better to stay away from buying older models.

                  Suunto Race

                  R 1 Reply Last reply Reply Quote 3
                  • R Offline
                    RiphRaph Bronze Member @Prenj
                    last edited by RiphRaph

                    @Emir-Karisik What I’m having a hard time wrapping my mind around is that Suunto is still selling the Ambit3 line on its own site for the full price with no indication whatsoever that it’s planning to cripple these watches a year and a half from now.

                    How is this in any way an acceptable, ethical business practice? Are they unaware or just indifferent that this is a sure-fire way to make your customers migrate to the competition?

                    Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

                    PrenjP B 2 Replies Last reply Reply Quote 2
                    • PrenjP Offline
                      Prenj @RiphRaph
                      last edited by

                      @RiphRaph
                      They are changing target group and whole strategy, which probably has something to do with the takeover by Anta sport. The problem is the way they chose to do it. Creating this level of uncertainty can’t be part of the plan, it’s more likely just a case of “let’s try this and see what will happen”. They are obviously having some serious management crisis with no clear direction for future yet. I’d really hate seeing them going out of business, but they are surely playing with fire now.

                      Suunto Race

                      1 Reply Last reply Reply Quote 3
                      • B Offline
                        bugajalan @RiphRaph
                        last edited by

                        @RiphRaph I wonder how Suunto will solve the situation with the law. Sorry for my English. I come from Poland and the consumer’s right gives me a two-year warranty. What if in 1.5 years I lose support from Suunto and my Ambit 3 will not be fully functional? Will Suunto return my money?

                        1 Reply Last reply Reply Quote 0
                        • L Offline
                          Luis Andés Olmedo Bronze Member
                          last edited by

                          Done.

                          Ambit 3 peak returned to Amazon.

                          After Ambit 3 run, ambit 3 run, spartan sport and Ambit 3 peak… bye Suunto.

                          jthomiJ 1 Reply Last reply Reply Quote 4
                          • jthomiJ Offline
                            jthomi @Luis Andés Olmedo
                            last edited by

                            @Luis-Andés-Olmedo Have fun with your Fenix! Hope you find what you are searching for… 🙂

                            L 1 Reply Last reply Reply Quote -1
                            • T Offline
                              tomrider84
                              last edited by

                              Forced obsolescence, as Suunto does, is reprehensible by law (French law : L.213-4-1 )
                              By the way, Apple is paying the price. But if you don’t want everyone move to Garmin … Find a solution quickly.

                              stromdiddilyS 1 Reply Last reply Reply Quote 1
                              • stromdiddilyS Offline
                                stromdiddily Gold Members @tomrider84
                                last edited by

                                @tomrider84 said in Important news concerning our digital services:

                                Forced obsolescence, as Suunto does, is reprehensible by law (French law : L.213-4-1 )
                                By the way, Apple is paying the price. But if you don’t want everyone move to Garmin … Find a solution quickly.

                                Suunto is not a French manufacturer, so not so sure that law applies 🙂

                                https://www.sgs.com/en/news/2015/07/built-to-last-a-law-in-france-to-combat-planned-obsolescence-for-appliances

                                Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                1 Reply Last reply Reply Quote 0
                                • L Offline
                                  Luis Andés Olmedo Bronze Member @jthomi
                                  last edited by

                                  @jthomi thank you, for sure I’ll find it. It’s not the first Fenix I have 😉

                                  1 Reply Last reply Reply Quote 3
                                  • NicolasPN Offline
                                    NicolasP
                                    last edited by

                                    I was not on the forum for a while - too busy with new job - but still testing SA.
                                    Personally as a runner plus with light maintenance gym cessions at home the SA is what I need. I have deleted MC apps and just using SA.
                                    I thought that not having all my previous moves stored in MC yet on SA would be an issue but as I am using SA since it has been released I have now enough previous activities on it to see my progress. And any at some point all the MC moves will be there too - so not to worry about that.
                                    My only question would be for the watch update will it be via Bluetooth or still via computer - sorry if I missed the information on that but I have not been on the forum for months …and I am too lazy …no too busy being running/training for having a look at this on the forum.
                                    Have a good weekend all.
                                    Nicolas

                                    SST

                                    Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                    • HUBERTH Offline
                                      HUBERT
                                      last edited by

                                      Bonjour,
                                      Je viens de faire réparer ma montre AMBIT2 dont je suis très satisfait.
                                      Pourquoi me l’avoir réparée s’il faut que je la jete dans 1 an ?
                                      SUUNTO aurait pu avoir l’amabilité de proposer une alternative.
                                      Que proposerez vous le moment venu ?

                                      1 Reply Last reply Reply Quote 0
                                      • M Offline
                                        Maurits B
                                        last edited by

                                        Hi,
                                        So my Ambit 1 that is still functioning very well, and will still be functioning well for years to come, will then become useless?
                                        Not being able to change the screens and not being able to upload routes, poi’s, etc, and not being able to download workouts will make the watch useless.
                                        Especially for the earliest customers that were the early adopters for the new Suunto products, this feels very wrong. If my Ambit 1 becomes useless, I will not replace it with a new Suunto watch, but I will rather look at the competition. Excluding the Ambit 1 is very contradictive to how it was put in the market.
                                        My Ambit 1 replaced a Polar s720i. It looks like that old Polar may outlive its replacement…

                                        I hope and expect that Suunto will come back to this decision and keep all the Ambits alive.
                                        Maurits

                                        1 Reply Last reply Reply Quote 3
                                        • M Offline
                                          misterdangerpants @Brad_Olwin
                                          last edited by

                                          @Brad_Olwin Any suggestions for better web portals? I’ve been only using Garmin since 2007 and am not all that savvy.

                                          Brad_OlwinB ColdBeerC 2 Replies Last reply Reply Quote 0
                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @NicolasP
                                            last edited by

                                            @NicolasP Welcome back!

                                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy