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    Movescount not tracking progress since week 1 2019?

    Scheduled Pinned Locked Moved Digital service transition
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    • stromdiddilyS Offline
      stromdiddily Gold Members @Clausam
      last edited by

      @Clausam it’s tricky but doable. Search the forum here and you should find a thread w instructions.

      Short of it is, if you use sports mode customization through the app you won’t be able to use MC.

      Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

      User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

      C 1 Reply Last reply Reply Quote 0
      • C Offline
        Clausam @stromdiddily
        last edited by

        @stromdiddily Thanks, I think this may be the reason because I’m recently started to use sports mode customization via the SA and it could well be same time the sync to MC stopped working.

        If this is the case, I think I would go back to Movecount on my phone and not use SA so far.
        The SportsTracker app on the phone anyway provides basically the same data presentation than SA (it looks SA and SportsTracker app are the same app) .

        J Brad_OlwinB 2 Replies Last reply Reply Quote 0
        • J Offline
          jsuarez Bronze Member @Clausam
          last edited by

          @Clausam I don’t use SA’s sport mode customisation nor route editor. That’s why I can sync to MC. I intend to do so until MC is closed or SA gets a web frontend.

          If that is also valuable to you, search on the forum how to reset the watch and connect again to both MC and SA.

          C 1 Reply Last reply Reply Quote 0
          • Brad_OlwinB Offline
            Brad_Olwin Moderator @Clausam
            last edited by

            @Clausam said in Movescount not tracking progress since week 1 2019?:

            @stromdiddily Thanks, I think this may be the reason because I’m recently started to use sports mode customization via the SA and it could well be same time the sync to MC stopped working.

            If this is the case, I think I would go back to Movecount on my phone and not use SA so far.
            The SportsTracker app on the phone anyway provides basically the same data presentation than SA (it looks SA and SportsTracker app are the same app) .

            They are not the same app, the data will sync to SportsTracker but some data may not be accurate.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            1 Reply Last reply Reply Quote 1
            • C Offline
              Clausam @jsuarez
              last edited by

              @jsuarez Thanks for the hint. I found the post with the Parallel use:

              https://forum.suunto.com/topic/668/parallel-use-with-mc-app/6

              It looks the new Moves are now synched to MC.
              However the moves I made during in the period where there was not sync to MC, but only SA, they are not synched to MC.

              1 Reply Last reply Reply Quote 0
              • J Offline
                jsuarez Bronze Member
                last edited by

                Seems like movescount is not tracking progress again… Any known problem, @Dimitrios-Kanellopoulos ?

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @jsuarez
                  last edited by

                  @jsuarez no known issue…

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

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                  • J Offline
                    jsuarez Bronze Member
                    last edited by

                    This is what I get today…

                    6D029FF3-2D48-423E-B379-B862EAB677BF.png

                    J Saketo NemoS 2 Replies Last reply Reply Quote 0
                    • J Offline
                      jsuarez Bronze Member @jsuarez
                      last edited by

                      @jsuarez
                      It’s working normally as of today and it even reflects the moves of the last few days.

                      1 Reply Last reply Reply Quote 1
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        yeah I reported that 😉

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        J 1 Reply Last reply Reply Quote 0
                        • J Offline
                          jsuarez Bronze Member @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos cheers for that! 👍

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            debdeb
                            last edited by

                            Again the “trend graphic” no longer shows the progress for 10 days.

                            Capture.PNG

                            J 1 Reply Last reply Reply Quote 0
                            • J Offline
                              jsuarez Bronze Member @debdeb
                              last edited by

                              @debdeb said in Movescount not tracking progress since week 1 2019?:

                              Again the “trend graphic” no longer shows the progress for 10 days.

                              Capture.PNG

                              Can confirm that. Since 1 November, no results appear on movescount’s yearly progress.

                              freeheelerF 1 Reply Last reply Reply Quote 1
                              • freeheelerF Offline
                                freeheeler @jsuarez
                                last edited by

                                @jsuarez
                                maybe it’s the “benefit” of further developing MC for new user experience… 🤔

                                living sideways

                                J 1 Reply Last reply Reply Quote 0
                                • J Offline
                                  jsuarez Bronze Member @freeheeler
                                  last edited by

                                  @TELE-HO LOL. They should have the improvements finished by summer 2020, so I will patiently wait until then…

                                  Irony off, I hope they fix it soon because I have a HM on 24 Nov and would like to have it included in my personal bests and yearly progress.

                                  freeheelerF 1 Reply Last reply Reply Quote 2
                                  • freeheelerF Offline
                                    freeheeler @jsuarez
                                    last edited by

                                    @jsuarez
                                    you are very optimistic 😉
                                    to me summer 2020 from development point of view is like tomorrow…

                                    living sideways

                                    1 Reply Last reply Reply Quote 0
                                    • Saketo NemoS Offline
                                      Saketo Nemo Moderator @jsuarez
                                      last edited by

                                      05d3ce12-f871-4c07-b7c0-62e4ffc4b94c-image.png
                                      @Dimitrios-Kanellopoulos
                                      does we’ll have something like that in suunto app? miss me so much

                                      1 Reply Last reply Reply Quote 4
                                      • Miguel AM Offline
                                        Miguel A
                                        last edited by

                                        It seems like it’s more or less working. I made a move yesterday and today I have been able to see it in the personal bests and annual progress pages. However, all the moves made from the 1st of november until yesterday are still disappearead.

                                        1 Reply Last reply Reply Quote 0
                                        • ? Offline
                                          A Former User
                                          last edited by

                                          I think Suunto is slowly winding down the service or if that’s not the case then the service is definitely having some issues lately.

                                          1 Reply Last reply Reply Quote 0
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