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    Strava export not correctly recording pauses

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @D Schilderman
      last edited by

      @D-Schilderman the fix for the app (presumably android) I am not sure about next week.

      Can you elaborate on the autopause thingy about strava? The moving time vs elapsed time ?

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      D 1 Reply Last reply Reply Quote 1
      • D Offline
        D Schilderman @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos
        Well… I had autopause turned on but i also manually put it on pause also during the period that we were doing drills.
        So a double whammy (manual pause + auto-pause).

        It still registered all the time on the suunto app and strava.

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @D Schilderman
          last edited by

          @D-Schilderman for strava to remove these pauses (on the total time) you should not pause the watch.

          Strava will do it’s calculations if there is no watch pause event.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          D 1 Reply Last reply Reply Quote 0
          • D Offline
            D Schilderman @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos So until the fix in a few weeks, this is the way to do it…?
            Thanks!

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @D Schilderman
              last edited by

              @D-Schilderman About the total time (and not the splits that this thread is about) we cannot do anything. That is how strava works and how people are used to it. Once we “hacked” it and people complained why strava does not calculate the moving time

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

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              • SamanthaJS Offline
                SamanthaJ
                last edited by

                Please can you advise, my moving time and elapsed time when imported to Strava both reads the same (watch is Suunto Spartan Trainer Wrist HR). This watch is new and previously I had a Ambit 2 with no issues. I never paused the Ambit 2 due to always receiving the difference between moving/elapsed. I thought it would be the same on Spartan Trainer.

                SamanthaJS 1 Reply Last reply Reply Quote 0
                • SamanthaJS Offline
                  SamanthaJ @SamanthaJ
                  last edited by

                  @SamanthaJ All good, think I have just worked it out ‘Autopause’ 🤦‍♀️

                  1 Reply Last reply Reply Quote 1
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager
                    last edited by

                    Hi this should be fixed as of today.
                    Paused records are no longer included and that should fix the strava autogenerated splits

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    1 Reply Last reply Reply Quote 1
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by

                      Sorry not yet deployed. I made a mistake.

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

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                      • Jack DavisJ Offline
                        Jack Davis
                        last edited by

                        I would like to flag this as an issue as well and I don’t believe it’s ‘Just how Strava works’. My partner has a Garmin watch and if she pauses her watch her split on Strava only shows the moving time whereas if I pause my Suunto run it incorperates the pause into my split on Strava.

                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @Jack Davis
                          last edited by

                          @Jack-Davis hi Jack this issue is about splits not the total moving time. I own a garmin as well and it does work as Strava explains it here:

                          https://support.strava.com/hc/en-us/articles/115001188684-Moving-Time-Calculations

                          When uploading runs Strava relies on the recorded “timer time” which is the time the app or device was unpaused to determine moving time. As long as your device is recording conventional pauses, Strava will respect any pauses recorded in the file whether your device pauses automatically or you manually hit the pause button. It’s important to keep in mind is that if you choose to pause you must do so consistently. If there are any pause events in your activity file our server will not remove any additional resting time. If you do not pause at all our server will calculate moving time based on the recorded GPS data. Again, even though elapsed time may be the same, Strava may calculate moving time differently than other platforms.

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          Jonathan NewbyJ 1 Reply Last reply Reply Quote 1
                          • Jonathan NewbyJ Offline
                            Jonathan Newby @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos you own a garmin🤭🙃

                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @Jonathan Newby
                              last edited by

                              @Jonathan-Newby I test competitor watches. I am a fieldtester 😄
                              You can ask me anything about it

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              1 Reply Last reply Reply Quote 1
                              • Šón ČestrŠ Offline
                                Šón Čestr
                                last edited by

                                Here’s another strange, related sample:

                                https://www.strava.com/activities/2459472037/overview
                                https://app.suunto.com/move/seanchester/5d0894c88bfe5dc4be4e4aec

                                This activity contains no pauses. However, Strava (the Suunto export) and my watch both report 320 metres longer than does the Suunto app. In Strava, the pace goes wonky in those last 300m, and it reports a personal fastest 1km time when I was just jogging. GPS reception was spotty in the middle of the run (despite open skies), but I take speed/distance off the Stryd footpod. I had FusedTrack enabled.

                                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @Šón Čestr
                                  last edited by

                                  @Šón-Čestr Fused track did that for sure. Strava does not like fused track. A workarround for this is to export the Strava GPX and reupload it.

                                  REgarding splits we are testing the fix. IF you like to participate on the test of the fix for the split times and paused data @Šón-Čestr (We talked about it the drops when paused in the traffic light) I can be providing you manually the fit files to upload to strava if you give me the Suunto app links .

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  Šón ČestrŠ 1 Reply Last reply Reply Quote 1
                                  • Šón ČestrŠ Offline
                                    Šón Čestr @Dimitrios Kanellopoulos
                                    last edited by Šón Čestr

                                    @Dimitrios-Kanellopoulos Thanks, I will avoid FusedTrack for now then.

                                    As for the splits fix, yep, I’d be happy to test it. I might be a bit slow to report back, though, as I’m travelling these days. I will reply to this message with the Suunto app links when I get a chance.

                                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @Šón Čestr
                                      last edited by

                                      @Šón-Čestr Top thanks!

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      Y 1 Reply Last reply Reply Quote 0
                                      • Y Offline
                                        Yurgo @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos, thanks for fix! But ive got something strange after update. There are no any info about pulse and zones of activities if to check it on watches. It was lost after update! Before device has been updated i can check target pulse and assigned zones of just saved training directly on watches. After update this info is unavailable there.

                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @Yurgo
                                          last edited by

                                          @Yurgo after the update all prev activities are compressed so these stuff are wiped out. You can check those via the app.

                                          On new activities after the update it will be fine to check them via the watch as well.

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          1 Reply Last reply Reply Quote 1
                                          • G Offline
                                            GD628
                                            last edited by

                                            Hello,

                                            now i did the update on my watch and did a swim and i saw some diffrents but i´m not satisfied!

                                            You can see it on the picture!

                                            • movement time wrong so the calculate pace wrong
                                            • too many rounds

                                            I think only the manuel round have to import to the Strava not a mix.

                                            Maybe same problem at run and bike, i will test it after my holidays.

                                            On the Suunto app everythink is right! (i hope😀 )

                                            d44d72f8-242e-47da-a9e4-a940a483a896-image.png

                                            Hope that it has not already been described in the previous contributions.

                                            More issue but not in this post!

                                            Suunto App really slow!!! 😴
                                            In the Suunto app not all possible to make all settings like in Movescount!
                                            GPS quality is bad! 😕

                                            I will confirm it and open a seperate Post!

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