Strava export not correctly recording pauses

SamanthaJ

Please can you advise, my moving time and elapsed time when imported to Strava both reads the same (watch is Suunto Spartan Trainer Wrist HR). This watch is new and previously I had a Ambit 2 with no issues. I never paused the Ambit 2 due to always receiving the difference between moving/elapsed. I thought it would be the same on Spartan Trainer.

SamanthaJ

@SamanthaJ All good, think I have just worked it out ‘Autopause’ ‍️

Dimitrios Kanellopoulos

Hi this should be fixed as of today.
Paused records are no longer included and that should fix the strava autogenerated splits

Dimitrios Kanellopoulos

Sorry not yet deployed. I made a mistake.

Jack Davis

I would like to flag this as an issue as well and I don’t believe it’s ‘Just how Strava works’. My partner has a Garmin watch and if she pauses her watch her split on Strava only shows the moving time whereas if I pause my Suunto run it incorperates the pause into my split on Strava.

Dimitrios Kanellopoulos

@Jack-Davis hi Jack this issue is about splits not the total moving time. I own a garmin as well and it does work as Strava explains it here:

https://support.strava.com/hc/en-us/articles/115001188684-Moving-Time-Calculations

When uploading runs Strava relies on the recorded “timer time” which is the time the app or device was unpaused to determine moving time. As long as your device is recording conventional pauses, Strava will respect any pauses recorded in the file whether your device pauses automatically or you manually hit the pause button. It’s important to keep in mind is that if you choose to pause you must do so consistently. If there are any pause events in your activity file our server will not remove any additional resting time. If you do not pause at all our server will calculate moving time based on the recorded GPS data. Again, even though elapsed time may be the same, Strava may calculate moving time differently than other platforms.

Jonathan Newby

@Dimitrios-Kanellopoulos you own a garmin🤭

Dimitrios Kanellopoulos

@Jonathan-Newby I test competitor watches. I am a fieldtester
You can ask me anything about it

Šón Čestr

Here’s another strange, related sample:

https://www.strava.com/activities/2459472037/overview
https://app.suunto.com/move/seanchester/5d0894c88bfe5dc4be4e4aec

This activity contains no pauses. However, Strava (the Suunto export) and my watch both report 320 metres longer than does the Suunto app. In Strava, the pace goes wonky in those last 300m, and it reports a personal fastest 1km time when I was just jogging. GPS reception was spotty in the middle of the run (despite open skies), but I take speed/distance off the Stryd footpod. I had FusedTrack enabled.

Dimitrios Kanellopoulos

@Šón-Čestr Fused track did that for sure. Strava does not like fused track. A workarround for this is to export the Strava GPX and reupload it.

REgarding splits we are testing the fix. IF you like to participate on the test of the fix for the split times and paused data @Šón-Čestr (We talked about it the drops when paused in the traffic light) I can be providing you manually the fit files to upload to strava if you give me the Suunto app links .

Šón Čestr

@Dimitrios-Kanellopoulos Thanks, I will avoid FusedTrack for now then.

As for the splits fix, yep, I’d be happy to test it. I might be a bit slow to report back, though, as I’m travelling these days. I will reply to this message with the Suunto app links when I get a chance.

Dimitrios Kanellopoulos

@Šón-Čestr Top thanks!

Yurgo

@Dimitrios-Kanellopoulos, thanks for fix! But ive got something strange after update. There are no any info about pulse and zones of activities if to check it on watches. It was lost after update! Before device has been updated i can check target pulse and assigned zones of just saved training directly on watches. After update this info is unavailable there.

Dimitrios Kanellopoulos

@Yurgo after the update all prev activities are compressed so these stuff are wiped out. You can check those via the app.

On new activities after the update it will be fine to check them via the watch as well.

GD628

Hello,

now i did the update on my watch and did a swim and i saw some diffrents but i´m not satisfied!

You can see it on the picture!

movement time wrong so the calculate pace wrong
too many rounds

I think only the manuel round have to import to the Strava not a mix.

Maybe same problem at run and bike, i will test it after my holidays.

On the Suunto app everythink is right! (i hope )

Hope that it has not already been described in the previous contributions.

More issue but not in this post!

Suunto App really slow!!!
In the Suunto app not all possible to make all settings like in Movescount!
GPS quality is bad!

I will confirm it and open a seperate Post!

Dimitrios Kanellopoulos

Hi we have deployed the fix for the paused records in Strava.

You split should be fine now. Please do give feedback here about this!
Its for newly synced activities

Swimming is a separate subject, let’s keep it scoped there. However, those pause records are also removed from swimming.

Šón Čestr

@Dimitrios-Kanellopoulos Great, thanks guys! this first upload today looks much better: run had a lot of pauses, up to 10 minutes long (stretches/drills), and the data looks very clean on Strava now.

Šón Čestr

@Dimitrios-Kanellopoulos not sure if you want a new thread opened for this? But I had a very bad Strava export today after a fartlek run. The data looks quite appropriate in Suunto App, but the Strava activity has spikes reaching 45 km/hr:

https://app.suunto.com/move/seanchester/5d37ac7617683a5924ecafe3
https://www.strava.com/activities/2557972773/overview

Dimitrios Kanellopoulos

Looks like it lost GPS ?

Šón Čestr

@Dimitrios-Kanellopoulos Yep! But the pace/distance data is coming from the Stryd footpod and looks fine in both Stryd Power Center and Suunto App. Only Strava appears affected (except, of course, for the gps trace).