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    S9 Baro takes very long to find GPS signal before a move

    Scheduled Pinned Locked Moved Suunto 9
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @Guest
      last edited by

      @silentvoyager No afaik Suunto is not doing something about this so far.

      So just to understand you sync with the Suunto app and then you have no AGPS and after waiting for a few for the watch to process them? (Up to 10 minutes?)

      Or AGPS is not updated (old date) .

      One small thing here. MC app is not the focus here so lets please leave that aside.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
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      • pilleusP Online
        pilleus
        last edited by

        I use Suunto app to sync my S9. The syncing process sometimes takes up to 3 Minutes!? But it works fine. Starting an activity the GPS fix is done after 3 to 5 seconds. SA is the latest beta, firmware of S9 is also the latest.

        https://www.instagram.com/moves.are.life/
        Suunto Vertical Black Lime
        Suunto 9 Peak Pro Black
        Suunto Spartan Ultra Stealth Titanium

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        • ? Offline
          A Former User @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos said in S9 Baro takes very long to find GPS signal before a move:

          @silentvoyager No afaik Suunto is not doing something about this so far.

          So just to understand you sync with the Suunto app and then you have no AGPS and after waiting for a few for the watch to process them? (Up to 10 minutes?)

          Or AGPS is not updated (old date) .

          One small thing here. MC app is not the focus here so lets please leave that aside.

          AGPS date isn’t updated. When initial sattelite acquisition becomes slow I check AGPS date and find it to be two weeks old. That is despite syncing almost daily. I sync only with MC app. I am not ready to switch to SA.

          When you say MC app is not the focus here, does it mean that the issue isn’t relevant to MC app? Or does it mean that the issue won’t be addressed in MC?

          sartoricS 1 Reply Last reply Reply Quote 1
          • sartoricS Offline
            sartoric Moderator @Guest
            last edited by

            @silentvoyager
            So the problem is MC App not updating AGPS ?!

            What happen to AGPS if you connect by cable ?

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.2.5 beta
            Suunto App IOs 2.45.0 (19123) beta on MBP M1

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            • ? Offline
              A Former User @sartoric
              last edited by

              @sartoric said in S9 Baro takes very long to find GPS signal before a move:

              What happen to AGPS if you connect by cable ?

              I don’t know. I’ll test it next time I have this issue. The issue is intermittent.

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              • Brad_OlwinB Offline
                Brad_Olwin Moderator
                last edited by

                MC app is being retired at the end of 2019. But, until SA is caught up a bit more, those that are having trouble with AGPS could use SA and MC apps together. You would then be able to sync to MC, use the POIs and workout calendar as well as SA sync to update AGPS. It is not that much hassle to use both but only one app can be running at one time.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                • ? Offline
                  A Former User @Brad_Olwin
                  last edited by

                  @Brad_Olwin said in S9 Baro takes very long to find GPS signal before a move:

                  MC app is being retired at the end of 2019. But, until SA is caught up a bit more, those that are having trouble with AGPS could use SA and MC apps together. You would then be able to sync to MC, use the POIs and workout calendar as well as SA sync to update AGPS. It is not that much hassle to use both but only one app can be running at one time.

                  After reading this post I said to myself - OK, let’s give it a try!

                  So, I’ve created a new SA account, paired my Suunto 9 to SA, and synced 19 activities I had on the watch to it.

                  It may be updating AGPS to my watch now, but the app is simply unusable after the initial sync! It freezes so badly that every tap takes a few seconds for the app to respond. And it is missing some activities including a recent 12 hour run - is that a reason it is freezing by any chance?

                  If that is what I’ll be forced to use when MC is retired, it won’t take me long to switch to another brand. I have zero tolerance for bad software.

                  Mff73M Dimitrios KanellopoulosD 3 Replies Last reply Reply Quote 0
                  • Mff73M Offline
                    Mff73 @Guest
                    last edited by

                    @silentvoyager
                    there is a “bug” for long run sync, and if you are in that case, until it is fixes, you could use this instead :
                    https://forum.suunto.com/topic/2841/long-activities-not-syncing-for-android-try-this-version
                    old version, surely new features missing, but at least to sync your activities, and wait for the fix.

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

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                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @Guest
                      last edited by

                      @silentvoyager what version ? Thanks for the time and effort.

                      I’ll create an issue for the mc app. Its clear now.

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
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                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @Guest
                        last edited by

                        @silentvoyager I see the issue. Please if you have a different system font for you system (eg enlarged) switch it back to to normal for the app not to crash

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
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                        • S Offline
                          stokje Bronze Member
                          last edited by

                          Sooooo, more people experiencing problems with updating the AGPS.
                          MC, cable and SA users, it seems…
                          What to do now? does Suunto know, if not, how?

                          sartoricS Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                          • sartoricS Offline
                            sartoric Moderator @stokje
                            last edited by sartoric

                            @stokje said in S9 Baro takes very long to find GPS signal before a move:

                            What to do now? does Suunto know, if not, how?

                            This is the place to let Suunto know … and now they know

                            SVTS - 2.40.38
                            SSSWHR BARO Amber - 2.8.32
                            Samsung A5 2016 - Android 7.0
                            Samsung A33 2022 - Android 14 - One UI 6.1
                            Suunto App Android 5.2.5 beta
                            Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @stokje
                              last edited by

                              @stokje I am not sure people said it doesnt get updated via SA or did I miss that?

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

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                              • ? Offline
                                A Former User @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos said in S9 Baro takes very long to find GPS signal before a move:

                                @silentvoyager I see the issue. Please if you have a different system font for you system (eg enlarged) switch it back to to normal for the app not to crash

                                The font doesn’t seem to be an issue. I’ve reverted back to default font, installed the app again (version 4.6.0 from June 26). It was behaving OK, albeit a bit slow, initially. Then, once I synced it with the watch, it became extremely laggy again, and after a while it crashed with “not responding” message. And I still couldn’t see the long trail activity from the last weekend in the log.

                                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @Guest
                                  last edited by

                                  @silentvoyager Got it . I think I know the issue , I have escaleted that to n1 prio. Hold on.

                                  (check post about syncing long duration activities)

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

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                                  • S Offline
                                    stokje Bronze Member @Dimitrios Kanellopoulos
                                    last edited by

                                    @Dimitrios-Kanellopoulos
                                    shrek3k as I did understand?

                                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @stokje
                                      last edited by

                                      @stokje I made a separate thread about this. Check it out.

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

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                                      • Shahaf EttedguiS Offline
                                        Shahaf Ettedgui
                                        last edited by

                                        hey 🙂
                                        my suunto 9 has many troubles after I updated to v2.8.24.
                                        the top tow are -

                                        1. the heart rate strap doesn’t work at any kind of sport
                                        2. the GPS isn’t syncing
                                          what is the root of the problem?
                                          shell I reset the firmware to have the old settings?
                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @Shahaf Ettedgui
                                          last edited by

                                          @Shahaf-Ettedgui No issues reported about straps. Can you check the battey of it?

                                          What do you mean GPS is not syncing and via what app ?

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

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                                          • T Offline
                                            tomahawk5000 @cosme.costa
                                            last edited by

                                            @cosmecosta said in S9 Baro takes very long to find GPS signal before a move:

                                            @silentvoyager said in S9 Baro takes very long to find GPS signal before a move:

                                            This has been a problem for me too since end of April. It looks like A-GPS data (satellite almanac) update is no longer updating reliably, at least when syncing to Movescount. A soft reset fixes that temporarily, but after a week or two the problem repeats. Currently AGPS date on my watch is 2019-06-06.

                                            I have an SSU as per right know my AGPS is dated on 2019-06-17 and on Friday it was 2019-06-14, so you AGPS is out of date. Something is wrong and is not updating your AGPS.

                                            Hi how can I check agps date? All what I see in settings is GPS 19073,0939bf6,140

                                            Kind regards,
                                            Tomek

                                            Suunto 9 baro + Android

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