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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • suzzloS Offline
      suzzlo Moderator
      last edited by

      Hi, any idea if AGPS sync works with Suuntolink?
      I could reset my watch (avoid using Routes and Sports Customizations) and use SA sync and then MC (for AGPS)

      BR

      Suunto: Race, S9Peak, Spartan Sport Wrist
      Garmin: FR745, Edge 530
      SA topics:

      • Guides - https://forum.suunto.com/tags/guides
      1 Reply Last reply Reply Quote 0
      • 7 Offline
        77alex77 Bronze Member
        last edited by

        Hello.

        Synchro done through SA Android with 2 different smart phone, one for S9 and another one for S5.

        Date was up to date but time was with “T00:00:00Z” for both S9 and S5 (synchro done at the very same time)

        1 Reply Last reply Reply Quote 0
        • Rob33R Offline
          Rob33 Bronze Member
          last edited by

          on my SSU date blocked on 21/07

          suzzloS 1 Reply Last reply Reply Quote 1
          • suzzloS Offline
            suzzlo Moderator @Rob33
            last edited by

            @Rob33 me too (2019-07-21T12:05:01Z), did you use SA sync and cable/Suuntolink?

            Suunto: Race, S9Peak, Spartan Sport Wrist
            Garmin: FR745, Edge 530
            SA topics:

            • Guides - https://forum.suunto.com/tags/guides
            Zdeněk HruškaZ fejkerF 2 Replies Last reply Reply Quote 0
            • Zdeněk HruškaZ Offline
              Zdeněk Hruška Bronze Member @suzzlo
              last edited by

              @suzzlo Mine was blocked on some old date until I synced with movescount app which was able to update the AGPS (and delete all my custom sport modes:)). Now it works with SuuntoApp as well (tried few minutes ago). But it’s true that time is allways T00:00:00Z so I don’t know if it’s correct or not.

              suzzloS 1 Reply Last reply Reply Quote 0
              • suzzloS Offline
                suzzlo Moderator @Zdeněk Hruška
                last edited by

                @Zdeněk-Hruška I think, I have read in this forum that hour is not important T00:00:00Z. The key is that date moves ahead…

                Suunto: Race, S9Peak, Spartan Sport Wrist
                Garmin: FR745, Edge 530
                SA topics:

                • Guides - https://forum.suunto.com/tags/guides
                Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                • M Offline
                  MichalJ
                  last edited by MichalJ

                  Hi, I never had problem with this, but today i had N/A even after soft reset and waiting … I needed to go back to pc and with SuuntoLink I got at least 2019-07-21T12:05:01Z (so few days old) … Spartan Sport, Software 2.8.24, Suunto app on Android 9 version 4.2.4.

                  And then after run and sync with Suunto App I got N/A again …

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                  • Zdeněk HruškaZ Offline
                    Zdeněk Hruška Bronze Member @suzzlo
                    last edited by Zdeněk Hruška

                    @suzzlo Ok, thanks, I thought so. Then I can say that the sync with movescount definitely helped in my case. It seems that suunto app is unable to update AGPS for some reason. It gets stuck at one point and leaves the old file there. Maybe some bug in update procedure code. However movescount can deal with it and afterwards suunto app is able to do the update again. But I don’t know if this solution can help everyone.

                    suzzloS 1 Reply Last reply Reply Quote 0
                    • suzzloS Offline
                      suzzlo Moderator @Zdeněk Hruška
                      last edited by

                      @Zdeněk-Hruška said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                      But I don’t know if this solution can help everyone

                      at least You and me 😉

                      Suunto: Race, S9Peak, Spartan Sport Wrist
                      Garmin: FR745, Edge 530
                      SA topics:

                      • Guides - https://forum.suunto.com/tags/guides
                      cosme.costaC 1 Reply Last reply Reply Quote 1
                      • cosme.costaC Offline
                        cosme.costa @suzzlo
                        last edited by cosme.costa

                        @suzzlo said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                        @Zdeněk-Hruška said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                        But I don’t know if this solution can help everyone

                        at least You and me 😉

                        I’m also stuck in 21/07/2019. And I started to see the tips in the watch recommending to update the AGPS.
                        In my experience, the file is starting to be quite old and tracks will start to become shitish.
                        From what I’ve read in other parts S5/S9 are updating but Spartans are stuck in 21/07/2019.
                        I’ve tried to update with SA, MC and SL, and after soft reset too but nothing.

                        Maybe @Dimitrios-Kanellopoulos can give some light?

                        BTW I have a SSU

                        D 1 Reply Last reply Reply Quote 0
                        • D Offline
                          dulko79 @cosme.costa
                          last edited by

                          @cosmecosta Mine is stuck on 2019-07-18T00:00:00Z on Suunto 5. But I guess suunto is working on it.

                          App: beta
                          Phone: Iphone
                          iOS

                          1 Reply Last reply Reply Quote 0
                          • suzzloS Offline
                            suzzlo Moderator
                            last edited by

                            @Dimitrios-Kanellopoulos did we need to change thread name? I asume Spartans are affected, so perhaps changing name could help people…

                            Suunto: Race, S9Peak, Spartan Sport Wrist
                            Garmin: FR745, Edge 530
                            SA topics:

                            • Guides - https://forum.suunto.com/tags/guides
                            1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager
                              last edited by

                              Lets do that

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              suzzloS 1 Reply Last reply Reply Quote 0
                              • B Offline
                                borgelkranz Bronze Member
                                last edited by

                                Today I unwillingly joined the club. Today my SSU (2.8.24) was no longer counting steps. So I did a soft reset (12s upper button press). Afterwards aGPS was N/A and stayed this way. Syncing via SA (4.6.0) did not change that, even though SA stated that is was optimizing GPS. Connecting the SSU via Suunto Link provided me with aGPS dated 2019-07-231T12:05:01Z.

                                1 Reply Last reply Reply Quote 0
                                • fejkerF Offline
                                  fejker Gold Members @suzzlo
                                  last edited by

                                  @suzzlo me three. I checked mine and it was 21st July, then attempted to update/sync via SA and waited about 15 min, checked version and it was the same. Did the 12s reset and the version changed to N/A, synced with SA and waited 15 min, still N/A. Then I tried SL and now my SSU is stuck in an “Optimizing GPS performance” loop on SL. Updating with SA does nothing.
                                  Maybe I will force-flash the watch when it charges up and try again, but I don’t really want to set up my custom sport modes and custom HR zones again 😞 .

                                  SHUT UP LEGS!
                                  -Jens Voigt

                                  cosme.costaC 1 Reply Last reply Reply Quote 1
                                  • suzzloS Offline
                                    suzzlo Moderator @Dimitrios Kanellopoulos
                                    last edited by

                                    @Dimitrios-Kanellopoulos done

                                    Suunto: Race, S9Peak, Spartan Sport Wrist
                                    Garmin: FR745, Edge 530
                                    SA topics:

                                    • Guides - https://forum.suunto.com/tags/guides
                                    1 Reply Last reply Reply Quote 0
                                    • cosme.costaC Offline
                                      cosme.costa @fejker
                                      last edited by

                                      @fejker said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

                                      @suzzlo me three. I checked mine and it was 21st July, then attempted to update/sync via SA and waited about 15 min, checked version and it was the same. Did the 12s reset and the version changed to N/A, synced with SA and waited 15 min, still N/A. Then I tried SL and now my SSU is stuck in an “Optimizing GPS performance” loop on SL. Updating with SA does nothing.
                                      Maybe I will force-flash the watch when it charges up and try again, but I don’t really want to set up my custom sport modes and custom HR zones again 😞 .

                                      I think that the problem is NOT in the watch, it is in Suunto side, it was working properly less than a week ago. I do not see why a reflash of the firmware will help.

                                      Try with MC mobile, probably you will get 21/07/2019

                                      fejkerF 1 Reply Last reply Reply Quote 1
                                      • fejkerF Offline
                                        fejker Gold Members @cosme.costa
                                        last edited by

                                        @cosmecosta yes, you are right - I tried reflashing and finally got at least 21/7/2019 instead of N/A, and Suuntolink is still in a loop.

                                        SHUT UP LEGS!
                                        -Jens Voigt

                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @fejker
                                          last edited by

                                          Thank you very much @cosmecosta and @fejker for these last comments and trying.

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          cosme.costaC 1 Reply Last reply Reply Quote 1
                                          • cosme.costaC Offline
                                            cosme.costa @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

                                            Thank you very much @cosmecosta and @fejker for these last comments and trying.

                                            Anytime @Dimitrios-Kanellopoulos. I hope Suunto finds a fix as soon as possible if not I’m still going to run, with a bad track but running, that eventually is what matters.😉

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