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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • 7 Offline
      77alex77 Bronze Member
      last edited by

      Hello.

      Synchro done through SA Android with 2 different smart phone, one for S9 and another one for S5.

      Date was up to date but time was with “T00:00:00Z” for both S9 and S5 (synchro done at the very same time)

      1 Reply Last reply Reply Quote 0
      • Rob33R Offline
        Rob33 Bronze Member
        last edited by

        on my SSU date blocked on 21/07

        suzzloS 1 Reply Last reply Reply Quote 1
        • suzzloS Offline
          suzzlo Moderator @Rob33
          last edited by

          @Rob33 me too (2019-07-21T12:05:01Z), did you use SA sync and cable/Suuntolink?

          Suunto: Race, S9Peak, Spartan Sport Wrist
          Garmin: FR745, Edge 530
          SA topics:

          • Guides - https://forum.suunto.com/tags/guides
          Zdeněk HruškaZ fejkerF 2 Replies Last reply Reply Quote 0
          • Zdeněk HruškaZ Offline
            Zdeněk Hruška Bronze Member @suzzlo
            last edited by

            @suzzlo Mine was blocked on some old date until I synced with movescount app which was able to update the AGPS (and delete all my custom sport modes:)). Now it works with SuuntoApp as well (tried few minutes ago). But it’s true that time is allways T00:00:00Z so I don’t know if it’s correct or not.

            suzzloS 1 Reply Last reply Reply Quote 0
            • suzzloS Offline
              suzzlo Moderator @Zdeněk Hruška
              last edited by

              @Zdeněk-Hruška I think, I have read in this forum that hour is not important T00:00:00Z. The key is that date moves ahead…

              Suunto: Race, S9Peak, Spartan Sport Wrist
              Garmin: FR745, Edge 530
              SA topics:

              • Guides - https://forum.suunto.com/tags/guides
              Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
              • M Offline
                MichalJ
                last edited by MichalJ

                Hi, I never had problem with this, but today i had N/A even after soft reset and waiting … I needed to go back to pc and with SuuntoLink I got at least 2019-07-21T12:05:01Z (so few days old) … Spartan Sport, Software 2.8.24, Suunto app on Android 9 version 4.2.4.

                And then after run and sync with Suunto App I got N/A again …

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                • Zdeněk HruškaZ Offline
                  Zdeněk Hruška Bronze Member @suzzlo
                  last edited by Zdeněk Hruška

                  @suzzlo Ok, thanks, I thought so. Then I can say that the sync with movescount definitely helped in my case. It seems that suunto app is unable to update AGPS for some reason. It gets stuck at one point and leaves the old file there. Maybe some bug in update procedure code. However movescount can deal with it and afterwards suunto app is able to do the update again. But I don’t know if this solution can help everyone.

                  suzzloS 1 Reply Last reply Reply Quote 0
                  • suzzloS Offline
                    suzzlo Moderator @Zdeněk Hruška
                    last edited by

                    @Zdeněk-Hruška said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                    But I don’t know if this solution can help everyone

                    at least You and me 😉

                    Suunto: Race, S9Peak, Spartan Sport Wrist
                    Garmin: FR745, Edge 530
                    SA topics:

                    • Guides - https://forum.suunto.com/tags/guides
                    cosme.costaC 1 Reply Last reply Reply Quote 1
                    • cosme.costaC Offline
                      cosme.costa @suzzlo
                      last edited by cosme.costa

                      @suzzlo said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                      @Zdeněk-Hruška said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                      But I don’t know if this solution can help everyone

                      at least You and me 😉

                      I’m also stuck in 21/07/2019. And I started to see the tips in the watch recommending to update the AGPS.
                      In my experience, the file is starting to be quite old and tracks will start to become shitish.
                      From what I’ve read in other parts S5/S9 are updating but Spartans are stuck in 21/07/2019.
                      I’ve tried to update with SA, MC and SL, and after soft reset too but nothing.

                      Maybe @Dimitrios-Kanellopoulos can give some light?

                      BTW I have a SSU

                      D 1 Reply Last reply Reply Quote 0
                      • D Offline
                        dulko79 @cosme.costa
                        last edited by

                        @cosmecosta Mine is stuck on 2019-07-18T00:00:00Z on Suunto 5. But I guess suunto is working on it.

                        App: beta
                        Phone: Iphone
                        iOS

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                        • suzzloS Offline
                          suzzlo Moderator
                          last edited by

                          @Dimitrios-Kanellopoulos did we need to change thread name? I asume Spartans are affected, so perhaps changing name could help people…

                          Suunto: Race, S9Peak, Spartan Sport Wrist
                          Garmin: FR745, Edge 530
                          SA topics:

                          • Guides - https://forum.suunto.com/tags/guides
                          1 Reply Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager
                            last edited by

                            Lets do that

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            suzzloS 1 Reply Last reply Reply Quote 0
                            • B Offline
                              borgelkranz Bronze Member
                              last edited by

                              Today I unwillingly joined the club. Today my SSU (2.8.24) was no longer counting steps. So I did a soft reset (12s upper button press). Afterwards aGPS was N/A and stayed this way. Syncing via SA (4.6.0) did not change that, even though SA stated that is was optimizing GPS. Connecting the SSU via Suunto Link provided me with aGPS dated 2019-07-231T12:05:01Z.

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                              • fejkerF Offline
                                fejker Gold Members @suzzlo
                                last edited by

                                @suzzlo me three. I checked mine and it was 21st July, then attempted to update/sync via SA and waited about 15 min, checked version and it was the same. Did the 12s reset and the version changed to N/A, synced with SA and waited 15 min, still N/A. Then I tried SL and now my SSU is stuck in an “Optimizing GPS performance” loop on SL. Updating with SA does nothing.
                                Maybe I will force-flash the watch when it charges up and try again, but I don’t really want to set up my custom sport modes and custom HR zones again 😞 .

                                SHUT UP LEGS!
                                -Jens Voigt

                                cosme.costaC 1 Reply Last reply Reply Quote 1
                                • suzzloS Offline
                                  suzzlo Moderator @Dimitrios Kanellopoulos
                                  last edited by

                                  @Dimitrios-Kanellopoulos done

                                  Suunto: Race, S9Peak, Spartan Sport Wrist
                                  Garmin: FR745, Edge 530
                                  SA topics:

                                  • Guides - https://forum.suunto.com/tags/guides
                                  1 Reply Last reply Reply Quote 0
                                  • cosme.costaC Offline
                                    cosme.costa @fejker
                                    last edited by

                                    @fejker said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

                                    @suzzlo me three. I checked mine and it was 21st July, then attempted to update/sync via SA and waited about 15 min, checked version and it was the same. Did the 12s reset and the version changed to N/A, synced with SA and waited 15 min, still N/A. Then I tried SL and now my SSU is stuck in an “Optimizing GPS performance” loop on SL. Updating with SA does nothing.
                                    Maybe I will force-flash the watch when it charges up and try again, but I don’t really want to set up my custom sport modes and custom HR zones again 😞 .

                                    I think that the problem is NOT in the watch, it is in Suunto side, it was working properly less than a week ago. I do not see why a reflash of the firmware will help.

                                    Try with MC mobile, probably you will get 21/07/2019

                                    fejkerF 1 Reply Last reply Reply Quote 1
                                    • fejkerF Offline
                                      fejker Gold Members @cosme.costa
                                      last edited by

                                      @cosmecosta yes, you are right - I tried reflashing and finally got at least 21/7/2019 instead of N/A, and Suuntolink is still in a loop.

                                      SHUT UP LEGS!
                                      -Jens Voigt

                                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @fejker
                                        last edited by

                                        Thank you very much @cosmecosta and @fejker for these last comments and trying.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        cosme.costaC 1 Reply Last reply Reply Quote 1
                                        • cosme.costaC Offline
                                          cosme.costa @Dimitrios Kanellopoulos
                                          last edited by

                                          @Dimitrios-Kanellopoulos said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

                                          Thank you very much @cosmecosta and @fejker for these last comments and trying.

                                          Anytime @Dimitrios-Kanellopoulos. I hope Suunto finds a fix as soon as possible if not I’m still going to run, with a bad track but running, that eventually is what matters.😉

                                          1 Reply Last reply Reply Quote 0
                                          • W Offline
                                            WEM_t
                                            last edited by

                                            My was also stuck at 21.07.! After 12sec reset now it’s N/A after trying to sync a few times.

                                            SSU and SA on Android.

                                            Br
                                            Werner

                                            1 Reply Last reply Reply Quote 1
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