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Spartan Sport WHR not syncing to MC

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  • R Offline
    RiphRaph Bronze Member @Mff73
    last edited by 31 Aug 2019, 11:15

    @Mff73 How long has this been going on for you? I take it you haven’t found a fix?

    Where exactly is the activity stored in Android, BTW, and is it possible to retrieve and upload it manually? To Strava if not to Movescount?

    Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

    M 1 Reply Last reply 31 Aug 2019, 11:21 Reply Quote 0
    • M Offline
      Mff73 @RiphRaph
      last edited by 31 Aug 2019, 11:21

      @RiphRaph
      Discovered with yesterday’s run, but finally, I found that my latest one was not there neither.
      So it is about one week.

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      1 Reply Last reply Reply Quote 0
      • А Offline
        Андрей Апостолюк
        last edited by 31 Aug 2019, 11:29

        Same issue for me. Not syncing activities to movescount today. Restart watches. unpair and pair. no luck.

        R 1 Reply Last reply 31 Aug 2019, 11:33 Reply Quote 0
        • R Offline
          RiphRaph Bronze Member @Андрей Апостолюк
          last edited by 31 Aug 2019, 11:33

          @Андрей-Апостолюк Hmm, could the issue be on the website then, since several of us seem to be affected?

          Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

          1 Reply Last reply Reply Quote 0
          • Z Offline
            zhang965
            last edited by 31 Aug 2019, 11:49

            they might just cut off MC to rush you to SA

            Winners Wear Winners

            R 1 Reply Last reply 31 Aug 2019, 11:52 Reply Quote 0
            • R Offline
              RiphRaph Bronze Member @zhang965
              last edited by 31 Aug 2019, 11:52

              @zhang965 I have to admit the thought had occurred, but I thought I was just being paranoid! 😁

              Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

              1 Reply Last reply Reply Quote 0
              • J Offline
                JuanPh Bronze Member
                last edited by 31 Aug 2019, 12:02

                Same problem for me with my activities of yesterday : activities not in Movescount after sync whereas sync seems to be done without trouble.

                1 Reply Last reply Reply Quote 0
                • S Offline
                  sartoric Moderator
                  last edited by 31 Aug 2019, 12:21

                  I had no problem with my yesterday activities

                  SVTS - 2.40.38
                  SSSWHR BARO Amber - 2.8.32
                  Samsung A5 2016 - Android 7.0
                  Samsung A33 2022 - Android 14 - One UI 6.1
                  Suunto App Android 5.3.5 beta
                  Suunto App IOs 2.46.0 (19453) beta on MBP M1

                  1 Reply Last reply Reply Quote 0
                  • M Offline
                    Mff73
                    last edited by 31 Aug 2019, 15:31

                    In MCapp Now
                    Screenshot_20190831-172957_Movescount.png

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    1 Reply Last reply Reply Quote 0
                    • J Offline
                      JuanPh Bronze Member
                      last edited by 31 Aug 2019, 15:41

                      Same message, but my moves are now sync

                      R 1 Reply Last reply 31 Aug 2019, 17:04 Reply Quote 0
                      • R Offline
                        RiphRaph Bronze Member @JuanPh
                        last edited by 31 Aug 2019, 17:04

                        @JuanPh same message here too. My two dummy moves were synced but my run wasn’t. Wonder if it’ll show up later?

                        Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

                        J 1 Reply Last reply 31 Aug 2019, 22:21 Reply Quote 0
                        • J Offline
                          JuanPh Bronze Member @RiphRaph
                          last edited by 31 Aug 2019, 22:21

                          @RiphRaph any change ? According to Suunto message, nothing is lost, everything will go fine just wait. My moves were also just small moves, perhaps need more time for bigger moves ?

                          R 1 Reply Last reply 1 Sept 2019, 10:11 Reply Quote 0
                          • R Offline
                            RiphRaph Bronze Member @JuanPh
                            last edited by 1 Sept 2019, 10:11

                            @JuanPh No, still no sign of my run.

                            Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

                            1 Reply Last reply Reply Quote 0
                            • А Offline
                              Андрей Апостолюк
                              last edited by 1 Sept 2019, 11:42

                              Today run was synced. Old run not.

                              1 Reply Last reply Reply Quote 0
                              • K Offline
                                Kristina Tool
                                last edited by 1 Sept 2019, 16:35

                                I am having same problem, yesterday’s and today’s activities syncing fine to strava from SA but not to MC. I recently deleted the MC app from my iphone, leaving only SA but still not luck. Also exported the FIT file but see that MC does not allow those for uploads, (or maybe it does and I just don’t know how?) seems to be a lot of issues with this and not sure why Suunto is creating all of these problems with a new app.

                                1 Reply Last reply Reply Quote 0
                                • R Offline
                                  RiphRaph Bronze Member
                                  last edited by 2 Sept 2019, 08:56

                                  They told me on Twitter to wait 24 hours because all activites would sync. It’s now been well over 48 hours, the watch has synced at least a dozen times in the interim and a short bodyweight strength activity I did last night was uploaded normally… but still no sign of Saturday morning’s 11k run.

                                  Is there any way to retrieve fit files manually from the watch via some sort of utility that can read the watch as mass storage?

                                  Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

                                  C 1 Reply Last reply 5 Sept 2019, 04:55 Reply Quote 0
                                  • C Offline
                                    Claymore @RiphRaph
                                    last edited by 5 Sept 2019, 04:55

                                    @RiphRaph I’m still waiting too. I’m guessing they’re gone. I don’t know how the Suunto watches handle it, but on the TomToms, if you synced activities, it removed the activity and left behind just a stub with summary info.

                                    R 1 Reply Last reply 5 Sept 2019, 08:28 Reply Quote 0
                                    • R Offline
                                      RiphRaph Bronze Member @Claymore
                                      last edited by 5 Sept 2019, 08:28

                                      @Claymore Yesterday they said on Twitter that they were “checking on data that needs to be loaded” and to please give them time to do this. So perhaps the moves will show up within the next few days? Weeks?

                                      Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

                                      R 1 Reply Last reply 13 Sept 2019, 19:49 Reply Quote 1
                                      • R Offline
                                        RiphRaph Bronze Member @RiphRaph
                                        last edited by 13 Sept 2019, 19:49

                                        @RiphRaph @Claymore Well, it took almost two weeks, but when I checked Movescount today the run had finally uploaded. All’s well that ends well. ☺

                                        Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

                                        1 Reply Last reply Reply Quote 0
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