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    Push Notification

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • Akos HajasA Offline
      Akos Hajas
      last edited by

      Push Notification is not working…iOS

      Brad_OlwinB 4 Replies Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @Akos Hajas
        last edited by

        @Akos-Hajas Not clear on what you mean here. For iOS notifications that appear on the lock screen will appear on the watch. Which watch do you have and what iOS version and what app version? In the app you also need to specify which push notifications you want to have sent. If you do not allow these in system notifications they will not appear and will not get sent to the watch.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        Akos HajasA 1 Reply Last reply Reply Quote 0
        • Akos HajasA Offline
          Akos Hajas @Brad_Olwin
          last edited by

          @Brad_Olwin I ment for iOS notification that appear on the lock screen…from friends moves, from friends likes…I have S9 baro iOS 12.4.1 and SA 1.11.0 (7425)

          J 1 Reply Last reply Reply Quote 0
          • J Offline
            johann.fuehrer Bronze Member @Akos Hajas
            last edited by johann.fuehrer

            @Akos-Hajas said in Push Notification:

            @Brad_Olwin I ment for iOS notification that appear on the lock screen…from friends moves, from friends likes…I have S9 baro iOS 12.4.1 and SA 1.11.0 (7425)

            Check if in the personal settings of the SuuntoApp the notifications are enabled. (UserProfile -> Setting -> Notifications)

            Akos HajasA 1 Reply Last reply Reply Quote 0
            • Akos HajasA Offline
              Akos Hajas @johann.fuehrer
              last edited by

              @Brad_Olwin

              Yes of course…they’re

              Brad_OlwinB 1 Reply Last reply Reply Quote 0
              • Brad_OlwinB Offline
                Brad_Olwin Moderator @Akos Hajas
                last edited by Brad_Olwin

                @Akos-Hajas This is working for me, are any notifications appearing? You might try a soft reset on the watch, upper right button for 12s. Sometimes I need to force quit the app to get notifications working again. And to double check, you have in the app settings for SA not general for iPhone, push notifications set as well as general notifications in general settings on the iPhone for SA?

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                Akos HajasA 1 Reply Last reply Reply Quote 0
                • Akos HajasA Offline
                  Akos Hajas @Brad_Olwin
                  last edited by

                  @Brad_Olwin every other push notification is working only this one not from the SA…😢

                  Brad_OlwinB 1 Reply Last reply Reply Quote 0
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @Akos Hajas
                    last edited by

                    @Akos-Hajas Maybe something is corrupted, did you try reinstalling the app?

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    Akos HajasA 1 Reply Last reply Reply Quote 0
                    • Akos HajasA Offline
                      Akos Hajas @Brad_Olwin
                      last edited by

                      @Brad_Olwin I did already…

                      Brad_OlwinB 1 Reply Last reply Reply Quote 0
                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @Akos Hajas
                        last edited by

                        @Akos-Hajas Ok, I am out of possibilities here…hopefully someone else can help.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        D 1 Reply Last reply Reply Quote 0
                        • D Offline
                          dombo Bronze Member @Brad_Olwin
                          last edited by dombo

                          I can not help, but I have exactly the same problem. I was trying to solve it without any success. for sure it is not related to watch, it is related to app itself.

                          1 Reply Last reply Reply Quote 1
                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @Akos Hajas
                            last edited by

                            @Akos-Hajas OK, I turned all of my notifications on in the app and I am not receiving either. I will report this as a bug! Thanks for your patience!

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            Akos HajasA 1 Reply Last reply Reply Quote 2
                            • Gabriel.SG Offline
                              Gabriel.S
                              last edited by

                              Hello i have the same problem since a long time on android.
                              It has started when i set new parameter on each type of notification of the app.

                              Phone: Blackview 9500 android 8.1
                              Watches: S9 baro & ambit run
                              S9 on SA… a lot of features are still missing

                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                              • Akos HajasA Offline
                                Akos Hajas @Brad_Olwin
                                last edited by

                                @Brad_Olwin thank you very much 👍

                                1 Reply Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @Gabriel.S
                                  last edited by

                                  @Gabriel-S what do you mean ?

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  Gabriel.SG 1 Reply Last reply Reply Quote 0
                                  • Gabriel.SG Offline
                                    Gabriel.S
                                    last edited by

                                    @Dimitrios-Kanellopoulos the same thing i have said in this post: https://forum.suunto.com/topic/2009/notification-of-the-sa/1
                                    the SA make no notification on my phone, new activities from followed people, new comment, activities liked by followers…
                                    nothing happens.
                                    A friend had the same problem on adroid too.

                                    Phone: Blackview 9500 android 8.1
                                    Watches: S9 baro & ambit run
                                    S9 on SA… a lot of features are still missing

                                    Akos HajasA 1 Reply Last reply Reply Quote 1
                                    • Akos HajasA Offline
                                      Akos Hajas @Gabriel.S
                                      last edited by

                                      @Gabriel-S 👍

                                      1 Reply Last reply Reply Quote 0
                                      • Gabriel.SG Offline
                                        Gabriel.S @Dimitrios Kanellopoulos
                                        last edited by

                                        @Dimitrios-Kanellopoulos Hello Dimitrios, this is the second post for the same problem and once again there is no answer, just the same silent that the SA do on my phone.

                                        Phone: Blackview 9500 android 8.1
                                        Watches: S9 baro & ambit run
                                        S9 on SA… a lot of features are still missing

                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @Gabriel.S
                                          last edited by

                                          @Gabriel-S hi.

                                          I am not having any reports and we did all the investigation needed but found no issues.

                                          What is the problem exactly and does this still happen?

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          Akos HajasA 1 Reply Last reply Reply Quote 0
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager
                                            last edited by

                                            Perhaps try turning them off on? In general notifications are a system thing.

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

                                            D 2 Replies Last reply Reply Quote 0
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