Push Notification
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@Brad_Olwin every other push notification is working only this one not from the SA…
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@Akos-Hajas Maybe something is corrupted, did you try reinstalling the app?
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@Brad_Olwin I did already…
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@Akos-Hajas Ok, I am out of possibilities here…hopefully someone else can help.
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I can not help, but I have exactly the same problem. I was trying to solve it without any success. for sure it is not related to watch, it is related to app itself.
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@Akos-Hajas OK, I turned all of my notifications on in the app and I am not receiving either. I will report this as a bug! Thanks for your patience!
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Hello i have the same problem since a long time on android.
It has started when i set new parameter on each type of notification of the app. -
@Brad_Olwin thank you very much
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@Gabriel-S what do you mean ?
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@Dimitrios-Kanellopoulos the same thing i have said in this post: https://forum.suunto.com/topic/2009/notification-of-the-sa/1
the SA make no notification on my phone, new activities from followed people, new comment, activities liked by followers…
nothing happens.
A friend had the same problem on adroid too. -
@Gabriel-S
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@Dimitrios-Kanellopoulos Hello Dimitrios, this is the second post for the same problem and once again there is no answer, just the same silent that the SA do on my phone.
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@Gabriel-S hi.
I am not having any reports and we did all the investigation needed but found no issues.
What is the problem exactly and does this still happen?
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Perhaps try turning them off on? In general notifications are a system thing.
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Hello, in your investigation , did you try to change the priority of each kind of notification?
In my case i chose middle for all, that correspond to a notification in the top bar without notification sound.
It seems that the problem had started when i had done there changes. -
@Gabriel-S on android ?
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@Dimitrios-Kanellopoulos on ios I stop to receive notifications when I reinstall suunto app during problem with strava upload about two months ago.
I’m not able to make it work anymore. what I tried:
- reinstall suunto app (remove and install from the app store)
- turn off notifications in SA and turn back on
- log out from SA and log in back
- disable and enable notifications in phone settings.
I don’t have any problem with push notifications in other apps. I’m afraid notifications are not reaching my device at all. maybe wrong/missing device token?
if you need any help in investigation let me know and I can help.
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@dombo
Try to unpair / pair the watch again -
@sartoric how this should help?
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@dombo said in Push Notification:
@sartoric how this should help?
I’ve misread the issue … you’re talking about push notification