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Share your experience with the Suunto app here!

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • A Offline
    Alexander Beck @Dimitrios Kanellopoulos
    last edited by 10 Sept 2019, 09:31

    @Dimitrios-Kanellopoulos said in Share your experience with the Suunto app here!:

    @Alexander-Beck are you threatening us?

    I don’t know if a single user can be a “threat” to a company of that size. But if you consider “negative feedback in public space” as a threat: hell yes, I will publish negative feedback, and the reason stays the same.

    Without the features the web page offers being ported to the mobile app, you are crippling my property. I still miss essential features the Ambit 3 currently is offering, and I don’t see any updates from Suunto concerning this issues (despite 5 months since my last comment here):

    • upload of programs to add more functionalities. Example: the GPS display in Swiss coordinates. without the watch cannot be used with any Swiss map and also provides no real help in emergency situations.

    • changes and rearrangements in the displayed data in training modes plus adjusting the GPS parameters. Especially the GPS parameters are critical. If the watch runs out of battery because GPS is draining too much power, the watch is unusable. And yes, there is a difference in 100h vs. 10h max runtime. And yes, adjusting the displayed data is also essential.

    • Adding/removing training modes.

    Your opinion might be different, but I see it as critical loss in the reputation of a company if they decide to drop essential features of a watch which costs 300 Euros or more, and for me it will be my last Suunto in that case (plus the negative feedback you will get in future, plus a watch sent back because of the statement “Satisfied or your money back” on the HP).

    Thx,
    Alex

    F 1 Reply Last reply 10 Sept 2019, 09:42 Reply Quote 0
    • F Offline
      freeheeler @Alexander Beck
      last edited by 10 Sept 2019, 09:42

      @Alexander-Beck
      dimitrios said in another thread we’ll have an update in october… let’s see

      living sideways

      Z 1 Reply Last reply 10 Sept 2019, 09:45 Reply Quote 1
      • Z Offline
        zhang965 @freeheeler
        last edited by 10 Sept 2019, 09:45

        @TELE-HO
        i don’t get it, will ambit3 will get a new update at oct?

        Winners Wear Winners

        S F 2 Replies Last reply 10 Sept 2019, 09:46 Reply Quote 0
        • S Offline
          Saketo Nemo Moderator @zhang965
          last edited by 10 Sept 2019, 09:46

          @zhang965
          Suunto App

          Z 1 Reply Last reply 10 Sept 2019, 09:47 Reply Quote 1
          • Z Offline
            zhang965 @Saketo Nemo
            last edited by 10 Sept 2019, 09:47

            @Saketo-Nemo
            oct there will be a new firmware for s9 as well

            Winners Wear Winners

            S 1 Reply Last reply 10 Sept 2019, 09:48 Reply Quote 1
            • F Offline
              freeheeler @zhang965
              last edited by 10 Sept 2019, 09:47

              @zhang965
              my understanding: suunto will tell us their next steps or plans… in the context: what happens with what watches

              living sideways

              Z A 2 Replies Last reply 10 Sept 2019, 09:48 Reply Quote 0
              • S Offline
                Saketo Nemo Moderator @zhang965
                last edited by 10 Sept 2019, 09:48

                @zhang965
                Yeah, seems like this

                1 Reply Last reply Reply Quote 0
                • Z Offline
                  zhang965 @freeheeler
                  last edited by 10 Sept 2019, 09:48

                  @TELE-HO
                  yeah i know, but like usual, we should not carry too much wishes

                  Winners Wear Winners

                  F 1 Reply Last reply 10 Sept 2019, 09:50 Reply Quote 2
                  • F Offline
                    freeheeler @zhang965
                    last edited by 10 Sept 2019, 09:50

                    @zhang965
                    at least we can stick to the same wishes for a long time

                    living sideways

                    Z 1 Reply Last reply 10 Sept 2019, 09:56 Reply Quote 0
                    • Z Offline
                      zhang965 @freeheeler
                      last edited by 10 Sept 2019, 09:56

                      @TELE-HO said in Share your experience with the Suunto app here!:

                      @zhang965
                      at least we can stick to the same wishes for a long time

                      WTF, no, never even, wishes will prosper, wishes is a divergent series,

                      Winners Wear Winners

                      F 1 Reply Last reply 10 Sept 2019, 10:01 Reply Quote 0
                      • F Offline
                        freeheeler @zhang965
                        last edited by 10 Sept 2019, 10:01

                        @zhang965
                        only when a wish is fulfilled… the next comes… and the next…
                        ambit users rest on their one wish and while they wait they become unambitious, that’s good for suunto 😉

                        living sideways

                        A 1 Reply Last reply 10 Sept 2019, 10:06 Reply Quote -1
                        • A Offline
                          Alexander Beck @freeheeler
                          last edited by 10 Sept 2019, 10:02

                          @TELE-HO said in Share your experience with the Suunto app here!:

                          @Alexander-Beck
                          dimitrios said in another thread we’ll have an update in october… let’s see

                          If the Ambit3 finally gets support, I will stop warning others that they should think twice if they want to buy a watch which is officially listed on the web page of the company (and not a long time discontinued one) but has a high chance of having its functionalities crippled. I wouldn’t care if we would talk about 50 bucks only, but this is not the case for a product with this price tag and no statement of the company of discontinuing it.

                          And based on what I have seen on reddit, I am not the only concerned customer who don’t like the approach:
                          https://www.reddit.com/r/Suunto/comments/blstbn/why_i_wont_be_recommending_suunto_products_any/

                          1 Reply Last reply Reply Quote 3
                          • A Offline
                            Alexander Beck @freeheeler
                            last edited by Alexander Beck 9 Oct 2019, 10:07 10 Sept 2019, 10:06

                            @TELE-HO said in Share your experience with the Suunto app here!:

                            @zhang965
                            only when a wish is fulfilled… the next comes… and the next…

                            There is a clear difference in having a wish fulfilled or having existing functionalities removed from a product. We are talking about the second one here. The watch offers the functionalities, the current software solution also does, the new one doesn’t.

                            I don’t want new features, I just want the existing ones.

                            1 Reply Last reply Reply Quote 6
                            • S Offline
                              sealion.hr Bronze Member
                              last edited by 11 Sept 2019, 06:01

                              Just like healthy men has thousand wishes and sick ones only one…so the Spartan and S5,9 users have thousand wishes and Ambit ones only one 😁😁😁
                              …myself being an exception…for my S9B I wish only POI/Waypoints and structured intervals

                              S9b titanium - latest FW
                              Realme X2 - Android 11.0
                              Suunto App latest beta
                              Footpod: Stryd v4
                              HR: Scosche Rhythm 24

                              S 1 Reply Last reply 11 Sept 2019, 06:52 Reply Quote 1
                              • S Offline
                                Saketo Nemo Moderator @sealion.hr
                                last edited by 11 Sept 2019, 06:52

                                @morskilav thousand wishes? and wich ones?
                                I’m luckier than you: I wish only POIs/waypoints and christmas, this year, comes in advance 😉

                                F 1 Reply Last reply 11 Sept 2019, 07:05 Reply Quote 0
                                • F Offline
                                  freeheeler @Saketo Nemo
                                  last edited by 11 Sept 2019, 07:05

                                  @Saketo-Nemo
                                  hey this is no happyness competition 😉

                                  I only wish that I can use my ambit fully functional for a long time and that I can start doing sport again before christmas 🤞

                                  living sideways

                                  Z 1 Reply Last reply 11 Sept 2019, 07:23 Reply Quote 0
                                  • S Offline
                                    Saketo Nemo Moderator
                                    last edited by 11 Sept 2019, 07:09

                                    You said

                                    @TELE-HO said in Share your experience with the Suunto app here!:

                                    @Saketo-Nemo
                                    I only wish that I can use my ambit fully functional for a long time and that I can start doing sport again before christmas 🤞

                                    really? I did not understand. I think I’ve never read it before ☺ ☺ ☺ ☺ 🎅

                                    1 Reply Last reply Reply Quote 0
                                    • Z Offline
                                      zhang965 @freeheeler
                                      last edited by 11 Sept 2019, 07:23

                                      @TELE-HO
                                      which Christmas? 3019?

                                      Winners Wear Winners

                                      F 1 Reply Last reply 11 Sept 2019, 07:25 Reply Quote 0
                                      • F Offline
                                        freeheeler @zhang965
                                        last edited by 11 Sept 2019, 07:25

                                        @zhang965
                                        patience is not my strength, christmas 2018 😉

                                        living sideways

                                        1 Reply Last reply Reply Quote -1
                                        • W Offline
                                          whiteelephant
                                          last edited by 28 Oct 2019, 18:44

                                          I just bought an Ambit3 Peak, and am also like many others frustrated about how it is completely useless with the new Suunto app because it cannot sync/import routes to the watch. Such a basic and important feature. And if the old services/apps are eliminated by Suunto then it will truly be a useless paperweight.

                                          F 1 Reply Last reply 28 Oct 2019, 18:48 Reply Quote 1
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