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S9 Baro, no event uploading

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  • F Offline
    freeheeler @MoveOrRust
    last edited by 5 Oct 2019, 15:35

    @MoveOrRust
    what version of SA do you have installed?

    living sideways

    1 Reply Last reply Reply Quote 0
    • M Offline
      MoveOrRust
      last edited by 5 Oct 2019, 21:53

      The latest version. I have re-installed several times and last week was last download.

      F 1 Reply Last reply 5 Oct 2019, 21:54 Reply Quote 0
      • F Offline
        freeheeler @MoveOrRust
        last edited by 5 Oct 2019, 21:54

        @MoveOrRust
        did you try beta? 4.10.4?

        living sideways

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        • D Offline
          Dimitrios Kanellopoulos Community Manager @MoveOrRust
          last edited by 6 Oct 2019, 11:05

          @MoveOrRust keep in mind that if you reinstall the watch software it wont sync old activities.

          lets start with this. Do a fake on and check if it syncs with the Suunto app.

          I am here to help. So a few things to keep in mind:

          After software update/reset of the watch the activities are compressed into summaries and cannot be synced

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          M 1 Reply Last reply 7 Oct 2019, 15:47 Reply Quote 1
          • B Offline
            Brad_Olwin Moderator @MoveOrRust
            last edited by Brad_Olwin 10 Jun 2019, 14:19 6 Oct 2019, 14:18

            @MoveOrRust To check and determine whether the watch believes that the data have synced is to go into the logs and examine the color of the icons for your activities on the watch in the logs. Are they grey or colored? Grey icons indicate the activity has not synced while colored icons would indicate they have synced. Check this first and if they are colored then a sync did occur and we can work on figuring out where the activities synced to.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            M 1 Reply Last reply 7 Oct 2019, 16:35 Reply Quote 1
            • M Offline
              MoveOrRust @Dimitrios Kanellopoulos
              last edited by 7 Oct 2019, 15:47

              @Dimitrios-Kanellopoulos thx, will consider but hoping to find fix and not loose data. Does S9 only connect to a PC via Suunto link?

              S 1 Reply Last reply 7 Oct 2019, 16:11 Reply Quote 0
              • S Offline
                sartoric Moderator @MoveOrRust
                last edited by 7 Oct 2019, 16:11

                @MoveOrRust said in S9 Baro, no event uploading:

                Does S9 only connect to a PC via Suunto link?

                Yes.

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                • M Offline
                  MoveOrRust @Brad_Olwin
                  last edited by 7 Oct 2019, 16:35

                  @Brad_Olwin thx, all event/activity logs appear coloured , the same colour displayed when selecting activity before exercise.

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                  • J Offline
                    Jim Anagnost
                    last edited by 10 Nov 2019, 08:14

                    Hello,
                    I have the same problem. I purchased s9 and I cannot synchronize my watch with the Movescount web. In my phone app I have give it permission to link suunto app with movescount. Also in my computer I have close the moveslink2 that I used in my traverse.

                    could you please help me?

                    F M 2 Replies Last reply 10 Nov 2019, 08:28 Reply Quote 0
                    • F Offline
                      freeheeler @Jim Anagnost
                      last edited by freeheeler 11 Oct 2019, 08:29 10 Nov 2019, 08:28

                      @Jim-Anagnost
                      did you connect SA on the phone with S9B?
                      Then you need to force stopp SA in app manager in order to sync to MC
                      OR if you have setup your sportmodes with SA it’s not possible to sync to MC

                      living sideways

                      J 1 Reply Last reply 10 Nov 2019, 13:46 Reply Quote 0
                      • M Offline
                        margusl @Jim Anagnost
                        last edited by 10 Nov 2019, 09:40

                        @Jim-Anagnost said in S9 Baro, no event uploading:

                        /…/have give it permission to link suunto app with movescount /…/

                        Connecting to Movescount service from Suunto App is only for transferring your existing Movescount activities to Suunto App, it will not change the way your upcoming activities are handled nor will it create any kind of SuuntoApp-to-Movescount link.

                        F 1 Reply Last reply 10 Nov 2019, 10:17 Reply Quote 1
                        • F Offline
                          freeheeler @margusl
                          last edited by 10 Nov 2019, 10:17

                          @margusl
                          but what’s possible if you have strava, you can use syncmytracks to sync from SA to strava thru syncmytracks back to MC…
                          but I saw that total ascent will be around 100% off and it seems that it is not sustainable anyway in case S9 is your only watch.
                          I appreciate QS more and more to check my activities on a big screen

                          living sideways

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                          • J Offline
                            Jim Anagnost @freeheeler
                            last edited by Jim Anagnost 11 Oct 2019, 13:55 10 Nov 2019, 13:46

                            @TELE-HO
                            I disconnect the watch from the suunto app in iPhone and then I connect it in my pc. In the pc the suunto syn appears and then I go to the site and nothing.
                            I have not do anything in watch.
                            Nothing seems in The site.
                            Also when the pc finds the watch and opens the app for syn, nowhere is asking for the username and password for movescount site.
                            I am completely lost.

                            F 1 Reply Last reply 10 Nov 2019, 15:43 Reply Quote 0
                            • F Offline
                              freeheeler @Jim Anagnost
                              last edited by freeheeler 11 Oct 2019, 15:44 10 Nov 2019, 15:43

                              @Jim-Anagnost
                              sportmode customization is done in SA, not in the watch… did you do that maybe? It should give you a warning that you can’t connect to MC though…
                              maybe a softreset could help?

                              living sideways

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