SSWHRB crashing immediately after starting a run

[SlaSh]

@johan6504 you are exercising with phone or without? I had crash only without the phone.

[johan6504]

Th crash is directly at start or within 2 min no phone involved.

[Dimitrios Kanellopoulos]

@johan6504 did you do the reset ?

[johan6504]

@dimitrios-kanellopoulos No not yet…
It seems like if I get it going it wont crash during a run, at least that has never happened so far. I have a planed 30 Km LSD at 14:00. Will do the reset after that.

[Dimitrios Kanellopoulos]

@johan6504 good luck

[Ze Stuart]

@johan6504 said in SSWHRB crashing immediately after starting a run:

I wonder if these crashes are related to memory leaks accumulating in the watch or if it is it app sync caused?
I will do a complete SW reset of the watch and see what happens…

I’ve been wondering about a memory leak. I noticed that after the last crash, it also deleted the sleep and sleep HR data for the day.

I hope everyone here has logged this with Suunto support!

[Ze Stuart]

The latest from Suunto as of 2018-02-26:

Our Technical supervisor and analyst have finally responded and identified the bug that is causing this and is currently working with the software designers and engineers to provide a solution via an update.

So, hopefully a fix in the next firmware update.

[johan6504]

Great Thanks for sharing

[fleshymutant]

My SSU did this today as well. Seems that it’s not limited to just the WHRB models. When is that next FW update…?

[SlaSh]

@fleshymutant seems they are doing it quarterly.

[johan6504]

Best guess for next FW is mid to late April. Major updates has been as part of a new watch. Maybe we will see the FW together with Suunto 3 Fitness…