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Push Notification

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • S Offline
    sartoric Moderator @dombo
    last edited by 15 Sept 2019, 20:42

    @dombo said in Push Notification:

    @sartoric how this should help?

    I’ve misread the issue … you’re talking about push notification

    SVTS - 2.40.38
    SSSWHR BARO Amber - 2.8.32
    Samsung A5 2016 - Android 7.0
    Samsung A33 2022 - Android 14 - One UI 6.1
    Suunto App Android 5.2.5 beta
    Suunto App IOs 2.45.0 (19123) beta on MBP M1

    1 Reply Last reply Reply Quote 0
    • G Offline
      Gabriel.S @Dimitrios Kanellopoulos
      last edited by 16 Sept 2019, 08:43

      @Dimitrios-Kanellopoulos yes, on androïd.

      Phone: Blackview 9500 android 8.1
      Watches: S9 baro & ambit run
      S9 on SA… a lot of features are still missing

      1 Reply Last reply Reply Quote 0
      • A Offline
        Akos Hajas @Dimitrios Kanellopoulos
        last edited by 17 Sept 2019, 18:58

        @Dimitrios-Kanellopoulos I tried now everything the push notification doesn’t work…the SA doesn’t make notification on my iPhone (new activities from followed people, new comments, activities liked by follower…
        iPhone XS Max
        Suunto 9 Baro

        1 Reply Last reply Reply Quote 1
        • D Offline
          dombo Bronze Member @Dimitrios Kanellopoulos
          last edited by 19 Sept 2019, 14:06

          @Dimitrios-Kanellopoulos I just received push notification about suunto summit. so my system is OK and it has to be something on suunto side 😞

          A 1 Reply Last reply 19 Sept 2019, 22:48 Reply Quote 0
          • A Offline
            Akos Hajas @dombo
            last edited by 19 Sept 2019, 22:48

            @dombo I got this one too but I don’t get the push notification from the SA (friends moves, likes)

            1 Reply Last reply Reply Quote 0
            • A Offline
              Akos Hajas
              last edited by 7 Nov 2019, 19:47

              Push notification is still not working ☹️☹️☹️
              From the SA to the Phone (friends moves, likes)

              1 Reply Last reply Reply Quote 0
              • G Offline
                Gabriel.S
                last edited by 26 Nov 2019, 20:37

                9 months since the first post about this problem ( https://forum.suunto.com/post/22081 ), and nothing new about it!

                Phone: Blackview 9500 android 8.1
                Watches: S9 baro & ambit run
                S9 on SA… a lot of features are still missing

                A 1 Reply Last reply 27 Nov 2019, 19:18 Reply Quote 1
                • A Offline
                  Akos Hajas @Gabriel.S
                  last edited by 27 Nov 2019, 19:18

                  @Gabriel-S ☹️☹️☹️

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager
                    last edited by 28 Nov 2019, 09:42

                    Hi there is no issue with push notifications as you can see. Perhaps you have sportstracker also installed and did some strange setup in your account there?

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
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                    G A 4 Replies Last reply 28 Nov 2019, 12:23 Reply Quote 0
                    • G Offline
                      Gabriel.S @Dimitrios Kanellopoulos
                      last edited by 28 Nov 2019, 12:23

                      @Dimitrios-Kanellopoulos I don’t have sportstracker installed. As mentioned in one of the 2 threads about this issue, it seems to me that the problem had started when i had changed the notifications seetings, unset some (like theres about facebook) and set as low priority for some other (like new activited from followed person).
                      Maybe some one can try to reproduce this to validate the issue.

                      Phone: Blackview 9500 android 8.1
                      Watches: S9 baro & ambit run
                      S9 on SA… a lot of features are still missing

                      1 Reply Last reply Reply Quote 0
                      • A Offline
                        Akos Hajas @Dimitrios Kanellopoulos
                        last edited by 28 Nov 2019, 18:43

                        @Dimitrios-Kanellopoulos I have no sportstracker on my phone and the setting is also correct…☹

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                        • B Offline
                          Bulkan Moderator
                          last edited by 28 Nov 2019, 19:39

                          I have iPhone and the notifications work for me. In the suunto app I have all notifications on.

                          I have installed SportsTracker but without notifications.

                          What I don’t find is the possibility to notify just with vibration no with vibration and sound.

                          Hopefully one day we could config the sounds and/or vibration in the notifications.

                          Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

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                          • A Offline
                            Akos Hajas @Dimitrios Kanellopoulos
                            last edited by 30 Nov 2019, 10:22

                            @Dimitrios-KanelloFCFE50A5-4295-4FC5-BB60-17BD83CBF41D.jpeg

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                            • D Offline
                              dombo Bronze Member
                              last edited by 30 Nov 2019, 20:52

                              I changed my iphone and mentioned notifications still do not work for me. Today I received push about black friday deal, so I assume configuration is OK, just suunto servers are not sending notifications about about activities.

                              A 1 Reply Last reply 1 Dec 2019, 18:17 Reply Quote 1
                              • A Offline
                                Akos Hajas @dombo
                                last edited by 1 Dec 2019, 18:17

                                @dombo
                                I received push about black friday deal too but the suunto servers are not sending notifications about activities, likes.

                                1 Reply Last reply Reply Quote 0
                                • B Offline
                                  Brad_Olwin Moderator @Akos Hajas
                                  last edited by 1 Dec 2019, 23:55

                                  @Akos-Hajas I will report this as well, I tested this and I AM getting notifications from SportsTracker but not from SA, I may need to delete SportsTracker to check this thoroughly.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  A 1 Reply Last reply 2 Dec 2019, 07:04 Reply Quote 1
                                  • A Offline
                                    Akos Hajas @Brad_Olwin
                                    last edited by 2 Dec 2019, 07:04

                                    @Brad_Olwin thank you 👍

                                    1 Reply Last reply Reply Quote 0
                                    • B Offline
                                      Brad_Olwin Moderator @Akos Hajas
                                      last edited by 2 Dec 2019, 14:09

                                      @Akos-Hajas @Dimitrios-Kanellopoulos I am not getting iOS notifications from SA. I am getting them from SportsTracker, however. I will delete SportsTracker and test this but there may be some issue. The two apps are not acting independently on my iPhone. When I turn off notifications for SportsTracker they are turned off in SA and vice versa. When both are on I only get notifications from SportsTracker.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      1 Reply Last reply Reply Quote 0
                                      • ianshowalterI Offline
                                        ianshowalter
                                        last edited by 4 Dec 2019, 02:39

                                        I’m getting all the push notifications I have enabled on my phone from SA, and I have the Sports Tracker app installed too, with those notifications showing up as well. Granted, I don’t have everything enabled (comments, new followers, new workout successfully uploaded), but they’ve been working without fail on my Android 9 phone.

                                        Watch: SSU, FW 2.8.32
                                        App: 4.22.3 beta
                                        Phone: Motorola Moto G6
                                        Android 9
                                        HRM: Polar OH1

                                        B 1 Reply Last reply 4 Dec 2019, 02:45 Reply Quote 0
                                        • B Offline
                                          Brad_Olwin Moderator @ianshowalter
                                          last edited by 4 Dec 2019, 02:45

                                          @ianshowalter On iOS this may be an issue, not working appropriately for me. iOS handles notifications much differently than Android.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          A 1 Reply Last reply 4 Dec 2019, 07:17 Reply Quote 0
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