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    NPE Runn support

    Scheduled Pinned Locked Moved Suunto 9
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    • isaziI Offline
      isazi Moderator
      last edited by isazi

      Do you want support in the App or S9? Because the section you posted is for app support.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

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      • Anssi AuvinenA Offline
        Anssi Auvinen
        last edited by

        To the S9 itself. I could not find the place for the S9 feature suggestions. If someone knows where it is in this forum and can move this there, can do so.

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        • jthomiJ Offline
          jthomi
          last edited by

          @Anssi-Auvinen Right now we don’t have a subforum for watches, just the “lets talk about watches” forum, but maybe that will change soon as the name of our forum changed as well…🤔

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          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by

            if it’s BT pod sensor it should be detected

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

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            • Anssi AuvinenA Offline
              Anssi Auvinen @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos

              But it does not, but is seen on the zwift app. It’s bluetooth, but not foot pod. It is attached to treadmill and provides speed, incline and cadence.

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              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @Anssi Auvinen
                last edited by

                @Anssi-Auvinen can you use wahoo utilities app and see from there what profiles (data) the app recognizes (its a great app btw)

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

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                • Anssi AuvinenA Offline
                  Anssi Auvinen
                  last edited by

                  I think Wahoo Utility is only for android and i’m iOS user. But i could connect it to Wahoo fitness app.
                  wahoo.png

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                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @Anssi Auvinen
                    last edited by

                    @Anssi-Auvinen Looks good.

                    What does the S9 do when you try to pair it with a pod?

                    Like connectivity -> pair sensor -> foot pod -> While its searching start the device

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

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                    • Anssi AuvinenA Offline
                      Anssi Auvinen
                      last edited by

                      S9 says instructions “activate…”, “move closer”, “check battery” and finally pairing failed. Next to it I had phone with Wahoo and it found it.

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                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @Anssi Auvinen
                        last edited by Dimitrios Kanellopoulos

                        @Anssi-Auvinen Ok please do this. BT devices can only be paired to one device. I am suspecting that some other device has locked to the sensor (BT device).

                        • Put airplane mode to all devices except the watch.
                        • Reboot / power off/ on the sensor
                        • Reboot the watch 12s upper button
                        • Turn airplane mode on the watch on and then off (like 5 seconds difference).
                        • Got to pair the pod
                        • While the instructions are there try to give a spin to the threadmill (so that the sensor can broadcast some data and the watch can pick it up)

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

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                        • Anssi AuvinenA Offline
                          Anssi Auvinen @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos OK, will try that later today. But I yesterday tried to connect it to the watch first before any other device.

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                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @Anssi Auvinen
                            last edited by

                            @Anssi-Auvinen I get it. I am trying to help figure out what is going on.

                            I can ask the team for more info if needed. Its a new sensor but in theory it should be supported. There is no reason it shouldn’t

                            Those BT profiles (used by apps) are pretty much the standart

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

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                            • Anssi AuvinenA Offline
                              Anssi Auvinen
                              last edited by

                              https://www.dcrainmaker.com/2020/01/npe-runn-treadmill-smart-sensor-everything-you-need-to-know.html/?fbclid=IwAR0SK7XMiEAMNKhhxFdZ0KkUZ-6iS2ywO6Gd4BGJYP9GSyS2tahv1StNdtw

                              “In addition, it’ll soon broadcast itself as a standard running footpod, but as of this writing it’s not yet in the firmware. Once done that’ll show up on both ANT+ & Bluetooth Smart, allowing you to pair it to virtually any Garmin/Suunto/Polar/COROS etc running or multisport watch. For now though, none of those watches support FE-C or FTMS, so you wouldn’t be able to use it with them directly yet.”

                              So this is why it does not pair yet.

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                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @Anssi Auvinen
                                last edited by

                                @Anssi-Auvinen hey thanks a lot about this!

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

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