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MOVESCOUNT...

Scheduled Pinned Locked Moved Digital service transition
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  • T Offline
    Thibaut Trancart
    last edited by 1 Mar 2020, 17:50

    I have been using Suunto AMBIT & MOVESCOUNT since 2012 and recently bought a Suunto 9 few weeks ago.

    To be honest I am quite disapointed by Suunto 9 & Suunto Apps, I even think that the standard we were having on the previous systems have been somehow degraded for the following reasons:

    • Why can’t we use Suunto App from an Internet Browser - if I am missing something here please let me know?
    • How can I download all the and itineraries I was having from Movescount to Suunto App?
    • How can I download the various watch mode from Movescount to Suunto App?

    Thanks for your lights and comments

    I J 2 Replies Last reply 1 Mar 2020, 18:19 Reply Quote 6
    • I Offline
      ink357 @Thibaut Trancart
      last edited by 1 Mar 2020, 18:19

      @Thibaut-Trancart said in MOVESCOUNT...:

      I have been using Suunto AMBIT & MOVESCOUNT since 2012 and recently bought a Suunto 9 few weeks ago.

      To be honest I am quite disapointed by Suunto 9 & Suunto Apps, I even think that the standard we were having on the previous systems have been somehow degraded for the following reasons:

      • Why can’t we use Suunto App from an Internet Browser - if I am missing something here please let me know?
      • How can I download all the and itineraries I was having from Movescount to Suunto App?
      • How can I download the various watch mode from Movescount to Suunto App?

      Thanks for your lights and comments

      -it doesn’t exist a web version yet
      -export from movescount and then import in suunto app
      -you just can copy it manually 😕

      I know it is sad but we hope suunto is working on it

      T 1 Reply Last reply 1 Mar 2020, 18:34 Reply Quote 0
      • J Offline
        jthomi @Thibaut Trancart
        last edited by 1 Mar 2020, 18:20

        @Thibaut-Trancart said in MOVESCOUNT...:

        • Why can’t we use Suunto App from an Internet Browser - if I am missing something here please let me know?

        Because there is no web site accompanied with the SuuntoApp.

        • How can I download all the and itineraries I was having from Movescount to Suunto App?

        You have to connect Movescount to the SuuntoApp, go in the SuuntoApp into your profile and choose connected service.

        • How can I download the various watch mode from Movescount to Suunto App?

        You can’t.

        T 1 Reply Last reply 1 Mar 2020, 18:30 Reply Quote 0
        • T Offline
          Thibaut Trancart @jthomi
          last edited by 1 Mar 2020, 18:30

          @jthomi Thanks very much for your feedback
          Do you know if there is any possibility to download my move from Suunto App to Movescount?
          Thanks

          J 1 Reply Last reply 1 Mar 2020, 20:13 Reply Quote 0
          • T Offline
            Thibaut Trancart @ink357
            last edited by 1 Mar 2020, 18:34

            @ink357 Thanks very much for your feedback
            Do you know if there is any possibility to download my move from Suunto App to Movescount?
            Thanks

            F 1 Reply Last reply 1 Mar 2020, 18:50 Reply Quote 0
            • Z Offline
              zvonejan Bronze Member
              last edited by 1 Mar 2020, 18:39

              yes, you can transfer moves with syncmytracks on android. from sporttracker to movescount. and yes, all your moves are stored in sporttracker also

              1 Reply Last reply Reply Quote 0
              • F Offline
                freeheeler @Thibaut Trancart
                last edited by 1 Mar 2020, 18:50

                @Thibaut-Trancart
                but instead of trying to stick to something that will be obsolete and disabled sooner or later you can catch the chance of syncing your activities (once you have completed sync from MC to SA) to quantified-self.io … it is not like MC web and you can not setup your S9 from there, you have to deal with SA…
                but QS is a brilliant tool to check your activities on a big screen 👍 try and enjoy 🙂

                living sideways

                1 Reply Last reply Reply Quote 5
                • J Offline
                  jthomi @Thibaut Trancart
                  last edited by 1 Mar 2020, 20:13

                  @Thibaut-Trancart There is also a website where this Movescount export to SuuntoApp is explained.

                  https://www.suunto.com/en-gb/Support/faq-articles/movescount/how-do-i-transfer-my-move-history-from-suunto-movescount-to-suunto-app/

                  1 Reply Last reply Reply Quote 2
                  • C Offline
                    Cuba1hr
                    last edited by 2 Mar 2020, 14:30

                    The problem is, though QS is trying and getting better, no way to change and sync settings over the PC to Suunto 5/9.
                    Creating screens and routes is much easier on PC…and comparisons of activities. For routes (& waypoints) you can use other web services (i.e. Komoot) and then upload it and import on Suunto app.

                    1 Reply Last reply Reply Quote 0
                    • Z Offline
                      zvonejan Bronze Member
                      last edited by 19 Apr 2020, 04:26

                      Can not enter new route in Movescount. Tried on chrome and Edge. Anyone else have this problem? Problem is that I can not enter starting point.

                      M 1 Reply Last reply 19 Apr 2020, 06:34 Reply Quote 0
                      • M Online
                        Mff73 @zvonejan
                        last edited by 19 Apr 2020, 06:34

                        @zvonejan said in MOVESCOUNT...:

                        Can not enter new route in Movescount. Tried on chrome and Edge. Anyone else have this problem? Problem is that I can not enter starting point.

                        same here, looks like a bug. let’s wait and see.

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

                        I 1 Reply Last reply 19 Apr 2020, 07:23 Reply Quote 0
                        • I Offline
                          isazi Moderator @Mff73
                          last edited by 19 Apr 2020, 07:23

                          @Mff73 @zvonejan I have seen it reported on this same forum twice this weekend. Now, givent that few weeks ago we had the exact same issue with SA, maybe at Mapbox they update their systems during weekends. I don’t know, but sounds reasonable.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          M 1 Reply Last reply 19 Apr 2020, 11:00 Reply Quote 1
                          • M Offline
                            margusl @isazi
                            last edited by margusl 19 Apr 2020, 11:00

                            @isazi said in MOVESCOUNT...:

                            Now, givent that few weeks ago we had the exact same issue with SA, maybe at Mapbox they update their systems during weekends.

                            Maybe. Or Mapbox actually closed the API Movescount is relaying on. Movescount route creation indeed while making Mapbox requests, but the actual response is quite interesting. Instead of (elevation?) data, Mapbox is responding with the following:
                            The Surface service has reached its end of life and is no longer available

                            Sorry for off-topic, but seems that another Finnish company has somehow chosen ideal time to introduce a new piece, only time will tell how many Ambiters and Movescount devotees they’ll manage to lure over.

                            1 Reply Last reply Reply Quote 2
                            • Z Offline
                              zvonejan Bronze Member
                              last edited by zvonejan 20 Apr 2020, 15:39

                              Is there any official statement what is going on? No mail of maintainence or something similar…

                              P 1 Reply Last reply 20 Apr 2020, 18:54 Reply Quote 0
                              • P Online
                                Prenj @zvonejan
                                last edited by 20 Apr 2020, 18:54

                                @zvonejan
                                Yes, some official statement regarding significantly reduced functionality of web platform and thus watches relying on it would be expected from every other company in the world. Except suunto.

                                I’ll never understand this. It’s not just about too small development team and them being slow at delivering features or fixing bugs. It’s lack of communication with the users. That bothers me the most. It shouldn’t be so hard to add a message with something like this:
                                “There is currently a problem with mapping service in Movescount. Our development team is currently working hard to fix it. We will keep you informed about it. We apologize.”
                                instead of pushing the ad for suunto 7.

                                Suunto Race

                                ? 1 Reply Last reply 21 Apr 2020, 05:58 Reply Quote 4
                                • ? Offline
                                  A Former User @Prenj
                                  last edited by A Former User 21 Apr 2020, 05:58

                                  @Prenj oh yeah! Movescount App is getting a lot of ads nowadays, interestingly I never got a digital service transition notice however. 🙂

                                  P 1 Reply Last reply 21 Apr 2020, 06:49 Reply Quote 0
                                  • Z Offline
                                    zvonejan Bronze Member
                                    last edited by 21 Apr 2020, 06:43

                                    What… will you give as a formal explanation or behave like ordinary amateurs and dip your head in the sand?
                                    …cmon Dimitri. You should probably know what is happening. Is this the way of ending web app…pus tome bug in app and hide?

                                    1 Reply Last reply Reply Quote 0
                                    • P Online
                                      Prenj @Guest
                                      last edited by 21 Apr 2020, 06:49

                                      @andrasveres
                                      Yes, lots of ads. I don’t get it. Do they really think I would buy another Suunto watch when they don’t even bother to acknowledge and inform us on really significant reduction in core functionality? We are all witnesses how slow are things moving in Suunto world. I have zero confidence in them in software development department for the future, let alone keeping things up and running. After people in Suunto started losing jobs even less. So, thank you, but no thank you. I’m not buying another product while you are unable to maintain the one you already sold me as “connected” device. Specially not unfinished products where you are supposed to wait years (not months) to get what you paid for. Sorry, but that’s the way it is.

                                      Suunto Race

                                      1 Reply Last reply Reply Quote 4
                                      • Z Offline
                                        zvonejan Bronze Member
                                        last edited by 21 Apr 2020, 11:50

                                        Movescount and route creation works again. Thanks god

                                        P M 2 Replies Last reply 21 Apr 2020, 11:58 Reply Quote 3
                                        • P Online
                                          Prenj @zvonejan
                                          last edited by 21 Apr 2020, 11:58

                                          @zvonejan
                                          But altitude profile is gone? Is it just me?

                                          Suunto Race

                                          1 Reply Last reply Reply Quote 0
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