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    May Transition Update

    Scheduled Pinned Locked Moved Digital service transition
    165 Posts 53 Posters 27.1k Views
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @šÁRKA
      last edited by

      @šÁRKA the email is staged to people I think that might be the reason

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
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      • shoaib khan 0S Offline
        shoaib khan 0 Banned
        last edited by sartoric

        This post is deleted!
        isaziI 1 Reply Last reply Reply Quote 1
        • isaziI Offline
          isazi Moderator @shoaib khan 0
          last edited by

          @shoaib-khan-0 looks like spam 🙂

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          1 Reply Last reply Reply Quote 1
          • Hitesh AggarwalH Offline
            Hitesh Aggarwal
            last edited by

            New Suunto app is good but please make Ambit 3 Peak fully compatible with it having all the features that Movescount provide. Suunto is a great company and I believe its watches are better than Garmin’s. Don’t ruin this image by reducing Ambit 3 Peak’s usability through the Suunto App.

            L ? D F Steve MoS 5 Replies Last reply Reply Quote 18
            • L Offline
              LudovicTheRunner @Hitesh Aggarwal
              last edited by

              @Hitesh-Aggarwal: +1 ! Fully agree ! We deserve to have a decent app and connectivity !

              bulicpB 1 Reply Last reply Reply Quote 5
              • bulicpB Offline
                bulicp @LudovicTheRunner
                last edited by

                +1. Agree.

                1 Reply Last reply Reply Quote 2
                • ? Offline
                  A Former User @Hitesh Aggarwal
                  last edited by

                  @Hitesh-Aggarwal 👍

                  1 Reply Last reply Reply Quote 0
                  • sebchastangS Offline
                    sebchastang Silver Members
                    last edited by

                    Please also make Suunto Traverse fully compatible with Suunto App. Have a nice day.

                    Suunto Vertical
                    Suunto Traverse

                    1 Reply Last reply Reply Quote 4
                    • D Offline
                      dalbocha @Hitesh Aggarwal
                      last edited by

                      Fully agree!

                      1 Reply Last reply Reply Quote 0
                      • F Offline
                        francescobaldi @Hitesh Aggarwal
                        last edited by

                        @Hitesh-Aggarwal fully agree too.
                        I’m new in the suunto family I’m a new owner of an ambit 3 peak, I decided to moove to suunto for the good reputation of the company and products, and just after my purchase I discover that I have a watch that is going into programmed obsolescence…
                        It’s very sad, also because I bought a A3P that on the website is still on sell at 349-399 euros (not exactly on doscount…) and it’s not written anywhere that will not be supported…
                        I think that suunto with a very little effort have the opportunity to defend their image and make the owner satisfied giving them full compatibility with the app functions, like route planning and transferring and watch interface personalization…

                        Ambit 3 Peak vs Suunto app "sad" owner.
                        Flatwater kayaker, runner, road and mountain biker & hiker

                        freeheelerF 1 Reply Last reply Reply Quote 3
                        • freeheelerF Offline
                          freeheeler @francescobaldi
                          last edited by

                          @francescobaldi
                          it surprises me that Suunto still sells A3P with this specs.
                          I mean it is a great watch, no reason to take it off the market!

                          But they say: watch customization and data transfer: wireless/usb cable

                          phone as secondary display of watch: with movescount app

                          and post analysis of multisport exercise by sport: in Suunto Movescount.com

                          everything points towards Movescount but instead they should place a hint for the transition and the future alternatives 👍

                          living sideways

                          1 Reply Last reply Reply Quote 5
                          • Steve MoS Offline
                            Steve Mo @Hitesh Aggarwal
                            last edited by

                            @Hitesh-Aggarwal 100% Agreed

                            1 Reply Last reply Reply Quote 0
                            • ? Offline
                              A Former User
                              last edited by

                              Regarding the May news
                              https://www.suunto.com/pt-pt/Content-pages/digital-service-transition/

                              Shouldn’t we be getting emails?
                              I find quite annoying that every week I receive the same sales/discounts from suunto but never news from digital transition.
                              Is it the same for everybody?
                              I even unsubscribed the suunto newsletter because of that (which is a pity because usually suunto provides good content).
                              If you really need to “clean the stock” I think it may be other ways (and more efficient) than bugging actual users, specially the ones that may not be that happy about some suunto decisions.

                              M zvonejanZ BulkanB 3 Replies Last reply Reply Quote 7
                              • M Offline
                                margusl @Guest
                                last edited by

                                @André-Faria , maybe they are adding some personal touch to those update mails and it just takes few week/months longer 🙂 ?
                                I received my last on in Dec. 2019, there was some delay but at leas they showed up in a week or so after transition page was updated

                                freeheelerF 1 Reply Last reply Reply Quote 2
                                • freeheelerF Offline
                                  freeheeler @margusl
                                  last edited by

                                  @margusl
                                  what update mails?

                                  living sideways

                                  M 1 Reply Last reply Reply Quote 2
                                  • zvonejanZ Offline
                                    zvonejan Bronze Member @Guest
                                    last edited by

                                    @André-Faria said in May Transition Update:

                                    Regarding the May news
                                    https://www.suunto.com/pt-pt/Content-pages/digital-service-transition/

                                    Shouldn’t we be getting emails?
                                    I find quite annoying that every week I receive the same sales/discounts from suunto but never news from digital transition.
                                    Is it the same for everybody?
                                    I even unsubscribed the suunto newsletter because of that (which is a pity because usually suunto provides good content).
                                    If you really need to “clean the stock” I think it may be other ways (and more efficient) than bugging actual users, specially the ones that may not be that happy about some suunto decisions.

                                    I totally agree!

                                    1 Reply Last reply Reply Quote 2
                                    • M Offline
                                      margusl @freeheeler
                                      last edited by

                                      @TELE-HO said in May Transition Update:

                                      @margusl
                                      what update mails?

                                      5a01893a-f13f-47b2-a899-a6e6e16c7742-image.png
                                      I have several MC accounts, some of those have only Ambit1 connected, others have Ambit1 & Ambit3. Those were registered with different email aliases but all the mails end up in the same inbox. As you can see from mail count (2nd column, right after “Suunto”), not all those accounts get same update mails.

                                      Mff73M freeheelerF 2 Replies Last reply Reply Quote 1
                                      • Mff73M Offline
                                        Mff73 @margusl
                                        last edited by

                                        @margusl

                                        c992eaba-fe92-4dc7-913d-b5b5ac59ff76-image.png

                                        What is this one ?

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        M 1 Reply Last reply Reply Quote 0
                                        • BulkanB Offline
                                          Bulkan Moderator @Guest
                                          last edited by

                                          Hi @André-Faria,

                                          The current situation with the coronavirus may affects to the normal activity of every company, included Suunto. I’m very caution in this “lock down”.

                                          Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                                          A ? 2 Replies Last reply Reply Quote 1
                                          • M Offline
                                            margusl @Mff73
                                            last edited by margusl

                                            @Mff73 said in May Transition Update:

                                            @margusl

                                            c992eaba-fe92-4dc7-913d-b5b5ac59ff76-image.png

                                            What is this one ?

                                            Subject: Digital service update
                                            Date: Tue, 30 Apr 2019 06:14:24 -0600

                                            View Web Version

                                            Dear Suunto community members,

                                            We are happy to share the latest news related to our digital service transition.

                                            Firstly, thank you for your feedback around this topic, your passion for our brand and services only inspires us more to create experiences that you find fulfilling. We are listening and our strategy reflects your input.
                                            Key updates:
                                            Suunto app development:

                                            Since January we’ve brought some meaningful usability and route enhancements, a renewed Android app user experience, as well as our new connection with Relive - enabling you to turn your adventures into personal videos worth sharing. Keep your app updated for the latest features and best experience.

                                            Data transfer from Movescount:

                                            We will begin enabling the import of your exercise history from Movescount to Suunto app in May, starting first with select products.Find out more here.

                                            Movescount App:

                                            In order to provide a clearer and more understandable experience with our digital services we will be making changes that impact the Movescount App in 2019. Read the details on our transition page.

                                            Suunto movescount.com (web service):

                                            The web service for Movescount is a fundamental part of our current digital services and we continue to assess its most important and utilized functionalities. We will share updates in the coming months, as we know they are particularly relevant for those connecting exclusively by cable to the web, like Ambit and Ambit 2.

                                            As we go forward with our transition, we hope you will continue to share your feedback with us. We will ask your opinion via surveys in Suunto app.

                                            -Your Suunto team

                                            They have it on https://www.suunto.com/Content-pages/digital-service-transition/?setcountry=en as well if you scroll it down to Previous updates . But here’s a strange bit, Previous updates is actually missing from some localized pages, so if you can’t see it there, switch to global or US.

                                            Mff73M 1 Reply Last reply Reply Quote 1
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