Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    May Transition Update

    Scheduled Pinned Locked Moved Digital service transition
    165 Posts 53 Posters 27.1k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • L Offline
      LudovicTheRunner @Hitesh Aggarwal
      last edited by

      @Hitesh-Aggarwal: +1 ! Fully agree ! We deserve to have a decent app and connectivity !

      bulicpB 1 Reply Last reply Reply Quote 5
      • bulicpB Offline
        bulicp @LudovicTheRunner
        last edited by

        +1. Agree.

        1 Reply Last reply Reply Quote 2
        • ? Offline
          A Former User @Hitesh Aggarwal
          last edited by

          @Hitesh-Aggarwal 👍

          1 Reply Last reply Reply Quote 0
          • sebchastangS Offline
            sebchastang Silver Members
            last edited by

            Please also make Suunto Traverse fully compatible with Suunto App. Have a nice day.

            Suunto Vertical
            Suunto Traverse

            1 Reply Last reply Reply Quote 4
            • D Offline
              dalbocha @Hitesh Aggarwal
              last edited by

              Fully agree!

              1 Reply Last reply Reply Quote 0
              • F Offline
                francescobaldi @Hitesh Aggarwal
                last edited by

                @Hitesh-Aggarwal fully agree too.
                I’m new in the suunto family I’m a new owner of an ambit 3 peak, I decided to moove to suunto for the good reputation of the company and products, and just after my purchase I discover that I have a watch that is going into programmed obsolescence…
                It’s very sad, also because I bought a A3P that on the website is still on sell at 349-399 euros (not exactly on doscount…) and it’s not written anywhere that will not be supported…
                I think that suunto with a very little effort have the opportunity to defend their image and make the owner satisfied giving them full compatibility with the app functions, like route planning and transferring and watch interface personalization…

                Ambit 3 Peak vs Suunto app "sad" owner.
                Flatwater kayaker, runner, road and mountain biker & hiker

                freeheelerF 1 Reply Last reply Reply Quote 3
                • freeheelerF Offline
                  freeheeler @francescobaldi
                  last edited by

                  @francescobaldi
                  it surprises me that Suunto still sells A3P with this specs.
                  I mean it is a great watch, no reason to take it off the market!

                  But they say: watch customization and data transfer: wireless/usb cable

                  phone as secondary display of watch: with movescount app

                  and post analysis of multisport exercise by sport: in Suunto Movescount.com

                  everything points towards Movescount but instead they should place a hint for the transition and the future alternatives 👍

                  living sideways

                  1 Reply Last reply Reply Quote 5
                  • Steve MoS Offline
                    Steve Mo @Hitesh Aggarwal
                    last edited by

                    @Hitesh-Aggarwal 100% Agreed

                    1 Reply Last reply Reply Quote 0
                    • ? Offline
                      A Former User
                      last edited by

                      Regarding the May news
                      https://www.suunto.com/pt-pt/Content-pages/digital-service-transition/

                      Shouldn’t we be getting emails?
                      I find quite annoying that every week I receive the same sales/discounts from suunto but never news from digital transition.
                      Is it the same for everybody?
                      I even unsubscribed the suunto newsletter because of that (which is a pity because usually suunto provides good content).
                      If you really need to “clean the stock” I think it may be other ways (and more efficient) than bugging actual users, specially the ones that may not be that happy about some suunto decisions.

                      M zvonejanZ BulkanB 3 Replies Last reply Reply Quote 7
                      • M Offline
                        margusl @Guest
                        last edited by

                        @André-Faria , maybe they are adding some personal touch to those update mails and it just takes few week/months longer 🙂 ?
                        I received my last on in Dec. 2019, there was some delay but at leas they showed up in a week or so after transition page was updated

                        freeheelerF 1 Reply Last reply Reply Quote 2
                        • freeheelerF Offline
                          freeheeler @margusl
                          last edited by

                          @margusl
                          what update mails?

                          living sideways

                          M 1 Reply Last reply Reply Quote 2
                          • zvonejanZ Offline
                            zvonejan Bronze Member @Guest
                            last edited by

                            @André-Faria said in May Transition Update:

                            Regarding the May news
                            https://www.suunto.com/pt-pt/Content-pages/digital-service-transition/

                            Shouldn’t we be getting emails?
                            I find quite annoying that every week I receive the same sales/discounts from suunto but never news from digital transition.
                            Is it the same for everybody?
                            I even unsubscribed the suunto newsletter because of that (which is a pity because usually suunto provides good content).
                            If you really need to “clean the stock” I think it may be other ways (and more efficient) than bugging actual users, specially the ones that may not be that happy about some suunto decisions.

                            I totally agree!

                            1 Reply Last reply Reply Quote 2
                            • M Offline
                              margusl @freeheeler
                              last edited by

                              @TELE-HO said in May Transition Update:

                              @margusl
                              what update mails?

                              5a01893a-f13f-47b2-a899-a6e6e16c7742-image.png
                              I have several MC accounts, some of those have only Ambit1 connected, others have Ambit1 & Ambit3. Those were registered with different email aliases but all the mails end up in the same inbox. As you can see from mail count (2nd column, right after “Suunto”), not all those accounts get same update mails.

                              Mff73M freeheelerF 2 Replies Last reply Reply Quote 1
                              • Mff73M Offline
                                Mff73 @margusl
                                last edited by

                                @margusl

                                c992eaba-fe92-4dc7-913d-b5b5ac59ff76-image.png

                                What is this one ?

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

                                M 1 Reply Last reply Reply Quote 0
                                • BulkanB Offline
                                  Bulkan Moderator @Guest
                                  last edited by

                                  Hi @André-Faria,

                                  The current situation with the coronavirus may affects to the normal activity of every company, included Suunto. I’m very caution in this “lock down”.

                                  Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                                  A ? 2 Replies Last reply Reply Quote 1
                                  • M Offline
                                    margusl @Mff73
                                    last edited by margusl

                                    @Mff73 said in May Transition Update:

                                    @margusl

                                    c992eaba-fe92-4dc7-913d-b5b5ac59ff76-image.png

                                    What is this one ?

                                    Subject: Digital service update
                                    Date: Tue, 30 Apr 2019 06:14:24 -0600

                                    View Web Version

                                    Dear Suunto community members,

                                    We are happy to share the latest news related to our digital service transition.

                                    Firstly, thank you for your feedback around this topic, your passion for our brand and services only inspires us more to create experiences that you find fulfilling. We are listening and our strategy reflects your input.
                                    Key updates:
                                    Suunto app development:

                                    Since January we’ve brought some meaningful usability and route enhancements, a renewed Android app user experience, as well as our new connection with Relive - enabling you to turn your adventures into personal videos worth sharing. Keep your app updated for the latest features and best experience.

                                    Data transfer from Movescount:

                                    We will begin enabling the import of your exercise history from Movescount to Suunto app in May, starting first with select products.Find out more here.

                                    Movescount App:

                                    In order to provide a clearer and more understandable experience with our digital services we will be making changes that impact the Movescount App in 2019. Read the details on our transition page.

                                    Suunto movescount.com (web service):

                                    The web service for Movescount is a fundamental part of our current digital services and we continue to assess its most important and utilized functionalities. We will share updates in the coming months, as we know they are particularly relevant for those connecting exclusively by cable to the web, like Ambit and Ambit 2.

                                    As we go forward with our transition, we hope you will continue to share your feedback with us. We will ask your opinion via surveys in Suunto app.

                                    -Your Suunto team

                                    They have it on https://www.suunto.com/Content-pages/digital-service-transition/?setcountry=en as well if you scroll it down to Previous updates . But here’s a strange bit, Previous updates is actually missing from some localized pages, so if you can’t see it there, switch to global or US.

                                    Mff73M 1 Reply Last reply Reply Quote 1
                                    • Mff73M Offline
                                      Mff73 @margusl
                                      last edited by

                                      @margusl
                                      Got it thanks.
                                      I thought it was about “Web Version of SuuntoApp” 🙂

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      M 1 Reply Last reply Reply Quote 0
                                      • A Offline
                                        amasidlover Bronze Member @Bulkan
                                        last edited by

                                        @Bulkan Yes, Suunto certainly seem to have increased the volume of emails trying to persuade me to buy a new watch since lockdown started!

                                        1 Reply Last reply Reply Quote 1
                                        • M Offline
                                          margusl @Mff73
                                          last edited by

                                          @Mff73 , hehe, sorry, no.
                                          There’s this image with a “Sunnto App” alt-text right after View … link.
                                          96c1c9d0-f22d-4a80-8f11-bc28bcf7b13c-image.png
                                          So Gmail tries to play this smart and creates “View Web Version Suunto app Dear Suunto Community …” summary

                                          1 Reply Last reply Reply Quote 1
                                          • freeheelerF Offline
                                            freeheeler @margusl
                                            last edited by

                                            @margusl
                                            I have signed up for the newsletter but never ever received any of them

                                            living sideways

                                            M 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy