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    Bug: Wrong day of the week

    Scheduled Pinned Locked Moved Spartan
    wrongdaydisplay
    9 Posts 4 Posters 532 Views
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    • Fabio ChelliF Offline
      Fabio Chelli
      last edited by

      My spartan sport wrist he shows the wrong day of the week since 3 months. I tried to download the upgraded fw (reported to fix this bug) and load it in my watch but because my watch is seen as already upgraded (my fw is 2.8.24) the new fw able to fix the bug is not loaded in my watch. How can I do to fix this issue?

      sartoricS 1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator @Fabio Chelli
        last edited by

        @Fabio-Chelli
        Are you using suuntolink for fw upgrade?

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

        Fabio ChelliF 1 Reply Last reply Reply Quote 0
        • Fabio ChelliF Offline
          Fabio Chelli @sartoric
          last edited by Fabio Chelli

          @sartoric yes. Because of the recent version of the fw already installed (2.8.24,) in my watch it does not load the new one (2.8.32) with the upgrade to fix the issue.

          Mff73M 1 Reply Last reply Reply Quote 0
          • sartoricS Offline
            sartoric Moderator
            last edited by

            That’s strange.
            Have you tried to soft reset the watch and check if it gets the upgrade ?

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.2.5 beta
            Suunto App IOs 2.45.0 (19123) beta on MBP M1

            1 Reply Last reply Reply Quote 0
            • isaziI Offline
              isazi Moderator
              last edited by

              @Fabio-Chelli have you contacted support?

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              Fabio ChelliF 1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73 @Fabio Chelli
                last edited by

                @Fabio-Chelli
                Don’t you know the manual update FW with Suuntolink, if you have the FW zip file ?
                Your watch is spartan sport wrist, right ?
                For all who knows, is it Ibiza model ? or may link user to the right FW file ?

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                1 Reply Last reply Reply Quote 0
                • Fabio ChelliF Offline
                  Fabio Chelli @isazi
                  last edited by

                  @isazi Tried but after filling thousand data it crash before sending… any number for a call to support?

                  isaziI Mff73M 2 Replies Last reply Reply Quote 0
                  • isaziI Offline
                    isazi Moderator @Fabio Chelli
                    last edited by

                    @Fabio-Chelli should be on the website.

                    https://www.suunto.com/fy-nl/Support/customer-support/

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    1 Reply Last reply Reply Quote 0
                    • Mff73M Offline
                      Mff73 @Fabio Chelli
                      last edited by Mff73

                      @Fabio-Chelli

                      Have you tried to download manually the firmware file and upgrade manually?

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 0
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