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Management of permits with third-party services

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • A Offline
    auxina @Dimitrios Kanellopoulos
    last edited by auxina 30 Mar 2020, 20:28

    @Dimitrios-Kanellopoulos

    I think I cant explain it.
    I have disconnected the services, from the third party’s website, but Suunto app keeps showing “connected”.

    Why does your app show connected?

    Are permissions still granted?

    Is the data accessible for these apps?

    It seems that in these cases Suunto app has the permissions granted forever. This should not be so.

    S9B Titanium Iron Man
    2.26.8

    D 2 Replies Last reply 30 Mar 2020, 20:30 Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @auxina
      last edited by 30 Mar 2020, 20:30

      @auxina if Suunto app shows connected then it’s the 3rd party (those apps) that did not send a notification / request to the Suunto app to disconnect. In sort they have a bug. You should open a ticket with them.

      Even if they disconnected from the Suunto ecosystem they didn’t inform suunto and Suunto is obliged to show that.

      I am the creator of QS (I am sure you know it), 😄 and I bet if you would try the same with my service (to disconnect) everything should be fine.

      Does it help a bit friend ?

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      1 Reply Last reply Reply Quote 0
      • D Offline
        Dimitrios Kanellopoulos Community Manager @auxina
        last edited by 30 Mar 2020, 20:31

        @auxina Also by not notifying Suunto that they are disconnected that doesn’t mean perhaps that on their side they didn’t disconnect for realz. They could have done but din’t notify Suunto

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        A 1 Reply Last reply 30 Mar 2020, 20:59 Reply Quote 0
        • A Offline
          auxina @Dimitrios Kanellopoulos
          last edited by 30 Mar 2020, 20:59

          @Dimitrios-Kanellopoulos

          I know QS and I really like it. I also admire your work and your dedication.

          I understand what you’re saying.
          When disconnecting, they must notify Suunto, but it is evident that they do not
          Will it be a mistake?
          I have communicated this to the third party service and they do not attend me.
          So I would like to remove the permissions from Suunto app.

          it’s possible?

          S9B Titanium Iron Man
          2.26.8

          D 1 Reply Last reply 31 Mar 2020, 08:10 Reply Quote 0
          • D Offline
            Dimitrios Kanellopoulos Community Manager @auxina
            last edited by 31 Mar 2020, 08:10

            @auxina the permissions should be removed. (I am sure about this) but unfortunately you cannot remove the api state.

            I will ask for you

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            1 Reply Last reply Reply Quote 1
            • M Offline
              Michał Rudzki
              last edited by 31 Mar 2020, 08:35

              Hi,
              I have a similar problem, but with Training’s plan. I contacted already Training’s Plan but they claim on their site is all fine when I disconnected app from SuuntoApp.

              tr5n8gVjpM.png

              Screenshot_20200306-153721_Suunto.jpg

              Also, I contacted Suunto support but they can’t help and sent me to Training’s plan, but Training’s plans sending me to Suunto support. I am in the loop, don’t know how to fix that 😞

              D 1 Reply Last reply 31 Mar 2020, 08:44 Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @Michał Rudzki
                last edited by 31 Mar 2020, 08:44

                @Michał-Rudzki hi to both (again) 😄 This is for sure a 3rd party issue.

                You can point them to https://apizone.suunto.com/docs/services/oauth2-api/operations/deauthorize

                I can also summon @mipapo from Runanalyze to validate (if he likes) my claims.

                In the meantime I am asking also Suunto for feedback on this as I understand there is really something wierd here, especially if the 3rd party doesn’t implement the deauthorize.

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                M M 2 Replies Last reply 31 Mar 2020, 08:45 Reply Quote 2
                • M Offline
                  Michał Rudzki @Dimitrios Kanellopoulos
                  last edited by 31 Mar 2020, 08:45

                  @Dimitrios-Kanellopoulos thank you for your help and interest 🙂

                  1 Reply Last reply Reply Quote 1
                  • M Offline
                    mipapo Bronze Member @Dimitrios Kanellopoulos
                    last edited by mipapo 31 Mar 2020, 08:57

                    @Dimitrios-Kanellopoulos said in Management of permits with third-party services:

                    @Michał-Rudzki hi to both (again) 😄 This is for sure a 3rd party issue.

                    You can point them to https://apizone.suunto.com/docs/services/oauth2-api/operations/deauthorize

                    I can also summon @mipapo from Runanalyze to validate (if he likes) my claims.

                    In the meantime I am asking also Suunto for feedback on this as I understand there is really something wierd here, especially if the 3rd party doesn’t implement the deauthorize.

                    Like I said in another thread (don’t find it yet) the deauthorization was missing at some point (don’t ask me when). So when someone clicked anywhere in the past on “deauthorize” Suunto at Runalyze we removed all tokens we needed to get the data for this account, but Suunto was not informed that we removed that connection.
                    Suunto should implement a deauthorize option from the App site (so a user can force this -> would need to result in a notification for that app that the user has removed the connection at Suuntos site)


                    Run happy!
                    mipapo

                    • Co Head at Runalyze.com -
                    D 1 Reply Last reply 31 Mar 2020, 09:01 Reply Quote 1
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @mipapo
                      last edited by 31 Mar 2020, 09:01

                      @mipapo yeah but I was not referring to that, but rather on the response of the Partner in this case training plan.

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      M 1 Reply Last reply 31 Mar 2020, 09:02 Reply Quote 0
                      • M Offline
                        mipapo Bronze Member @Dimitrios Kanellopoulos
                        last edited by 31 Mar 2020, 09:02

                        @Dimitrios-Kanellopoulos said in Management of permits with third-party services:

                        @mipapo yeah but I was not referring to that, but rather on the response of the Partner in this case training plan.

                        Seems like their support does not know how that Suunto connection works. 🤷


                        Run happy!
                        mipapo

                        • Co Head at Runalyze.com -
                        1 Reply Last reply Reply Quote 2
                        • M Offline
                          Michał Rudzki
                          last edited by Michał Rudzki 18 May 2020, 06:46

                          Hi to all @mipapo and @Dimitrios-Kanellopoulos Some partners confirm that Suunto doesn’t handle the exception when it appears after when you disconnect suunto app from partner’s side after than partner sent to suunto 401 error and nothing happened in suunto app. @Dimitrios-Kanellopoulos Could you check that somehow with developers or someone else. I got mail from Today’s Plan as below.

                          "Hi Michal,

                          I am very sorry about this. I have passed this onto our developers and they are going to look into this further. Just some background for you, when we initially set up the integration Suunto didn’t have a way to deregister users, as a workout around until they had this endpoint we would send a 401 error to them that indicated a file was not getting through, we agreed that they would use this as an indicator to cut the connection, this is obviously not happening now.

                          Since then they may have come up with a way to now deregister users and our team is going to look into this. I am sorry for the inconvenience, we didn’t know they had changed the way they were doing this, hopefully, we can find a solution soon.

                          Regards,
                          Cameron Good"

                          Is it something that can be done regarding that?

                          D 1 Reply Last reply 21 May 2020, 10:26 Reply Quote 2
                          • M Offline
                            Michał Rudzki
                            last edited by 19 May 2020, 13:15

                            Hello,
                            Is it possible that someone will be interested in solving that issue in SuuntoApp.

                            A isaziI 2 Replies Last reply 19 May 2020, 14:22 Reply Quote 0
                            • A Offline
                              auxina @Michał Rudzki
                              last edited by 19 May 2020, 14:22

                              @Michał-Rudzki
                              Good question 🤕

                              S9B Titanium Iron Man
                              2.26.8

                              1 Reply Last reply Reply Quote 0
                              • isaziI Offline
                                isazi Moderator @Michał Rudzki
                                last edited by 19 May 2020, 15:16

                                @Michał-Rudzki have you talked with support already? Maybe they can open a bug at Suunto.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                1 Reply Last reply Reply Quote 1
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @Michał Rudzki
                                  last edited by 21 May 2020, 10:26

                                  @Michał-Rudzki they need afaik to implement it.

                                  However the feedback is read here. (I have passed this along)

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 3
                                  • M Offline
                                    Michał Rudzki
                                    last edited by 24 May 2020, 19:14

                                    @isazi and @Dimitrios-Kanellopoulos thank you for your support and also I request a ticket to Suunto support.

                                    1 Reply Last reply Reply Quote 1
                                    • Michał RudzkiM Offline
                                      Michał Rudzki
                                      last edited by 2 Jul 2020, 15:34

                                      Hi again,
                                      And there is SuuntoApp 4.24.1 r(4024001) and the issue with showing disconnected 3rd app is still persists. Can someone confirm if Suunto did something with that issue and they solved that?

                                      auxinaA 1 Reply Last reply 2 Jul 2020, 17:33 Reply Quote 0
                                      • omunozO Offline
                                        omunoz Silver Members
                                        last edited by 2 Jul 2020, 15:45

                                        The service is solved

                                        Watch: SV Fw: 2.40.44

                                        IPhone 13 (Sim) IOS 18.5
                                        Android 15.0 with Android Studio
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                                        Apps IOS: 2.45.3 (19258)
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                                        • auxinaA Offline
                                          auxina @Michał Rudzki
                                          last edited by 2 Jul 2020, 17:33

                                          @Michał-Rudzki
                                          Everything is the same.
                                          I can’t discount:
                                          Health Sync
                                          Spodha
                                          SportTracks
                                          …

                                          S9B Titanium Iron Man
                                          2.26.8

                                          1 Reply Last reply Reply Quote 0
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