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S9B wrong time + not sinc training

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  • T Offline
    tomahawk5000
    last edited by tomahawk5000 5 Feb 2020, 17:50 2 May 2020, 17:21

    Hi,
    A few minutes ago I saw that time on my watch is completely wrong. After sinc with app time is ok but how it happens? Why?

    And in the meantime I saw that my last walk is not sinc with Suunto app?! I used GPS mode OK and I see it in Strava but not in Suunto app.

    Kind regards,
    Tomek

    Suunto 9 baro + Android

    B 1 Reply Last reply 2 May 2020, 21:13 Reply Quote 0
    • B Offline
      Brad_Olwin Moderator @tomahawk5000
      last edited by 2 May 2020, 21:13

      @tomahawk5000 We need the phone os you are using, whether you are on the beta or store app and firmware of the S9B.

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

      T 1 Reply Last reply 3 May 2020, 07:37 Reply Quote 0
      • T Offline
        tomahawk5000 @Brad_Olwin
        last edited by 3 May 2020, 07:37

        @Brad_Olwin of course
        Android 8.0
        Galaxy S7
        Suunto app 4.20.6 (4020006) not beta
        Suunto 9 baro 2.11.38

        Hope that helps.

        Kind regards,
        Tomek

        Suunto 9 baro + Android

        B 1 Reply Last reply 3 May 2020, 13:05 Reply Quote 0
        • B Offline
          Brad_Olwin Moderator @tomahawk5000
          last edited by 3 May 2020, 13:05

          @tomahawk5000 I am on iOS so I may not be able to help much but I would switch to the beta SA app. I know the time sync was fixed some time ago.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 0
          • T Offline
            tomahawk5000
            last edited by tomahawk5000 5 Mar 2020, 13:21 3 May 2020, 13:21

            Wrong time is one story second one is sinc issue. Should I somehow connect this two problems with my walk with the most power save mode for GPS?
            As I said I see this walk only in Strava no in Endomondo and Suunto app.
            Maybe but only maybe during this walk with GPS setting my watch disconnect with phone or something like this and this was the reason why time was wrong?

            Ps on Strava I see only statistic information no map.

            Sorry for my bad English. Hope your are able to understand what I wanted to say šŸ˜›

            Kind regards,
            Tomek

            Suunto 9 baro + Android

            M 1 Reply Last reply 3 May 2020, 18:18 Reply Quote 0
            • M Offline
              Mff73 @tomahawk5000
              last edited by 3 May 2020, 18:18

              @tomahawk5000
              If you see it in Strava, then it has been ā€œreadā€ from your watch, and synced to cloud.
              Please uninstall the app and reinstall it, and tell us šŸ¤”
              Your move should be resynced or just read from cloud.

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              1 Reply Last reply Reply Quote 0
              • T Offline
                tomahawk5000
                last edited by tomahawk5000 5 Mar 2020, 18:36 3 May 2020, 18:26

                I did it as you said but still nothing…
                Strange

                Ps maybe it’s important maybe not. On watch I see just time, distance and speed nothing else

                PS2 now I don’t see that workout even in Strava but I’m sure that it was there. Anyway now I see that just in logbook on my watch

                Kind regards,
                Tomek

                Suunto 9 baro + Android

                M 1 Reply Last reply 3 May 2020, 19:38 Reply Quote 0
                • M Offline
                  Mff73 @tomahawk5000
                  last edited by 3 May 2020, 19:38

                  @tomahawk5000 said in S9B wrong time + not sinc training:

                  I did it as you said but still nothing…
                  Strange

                  Ps maybe it’s important maybe not. On watch I see just time, distance and speed nothing else

                  Have you made a firmware update after your move? Or a watch hard reset?
                  If yes, your move is lost, unfortunetly.

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  T 1 Reply Last reply 3 May 2020, 20:20 Reply Quote 0
                  • T Offline
                    tomahawk5000 @Mff73
                    last edited by tomahawk5000 5 Mar 2020, 20:25 3 May 2020, 20:20

                    @Mff73 how I made firmware update? I’m not sure what do you mean. Firmware update on my watch? It’s only one way I guess? Via original app on Windows platform.
                    I’ve never made hard reset (I mean this via Windows app) only this by first button on watch.
                    To by honest I don’t care about this workout but I just want to understand what/how this happend and how to avoid similar situations once I will made more important workout, for now I know that better is to not use this GPS option (less accuracy)

                    Kind regards,
                    Tomek

                    Suunto 9 baro + Android

                    M 1 Reply Last reply 4 May 2020, 04:15 Reply Quote 0
                    • M Offline
                      Mff73 @tomahawk5000
                      last edited by 4 May 2020, 04:15

                      @tomahawk5000
                      I am totally lost šŸ˜ž
                      You had it in strava…but no more.
                      You never had it in SA nor in Endomondo.
                      It is on your watch, but you never hardreset your watch (=reset to factory with Windows Suuntolink).
                      On your watch you see only the duration, distance and speed, but no graph, nothing else (maybe due to GPS OK mode ?).
                      You desinstalled the SuuntoApp and reinstalled it and nothing.

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      T 1 Reply Last reply 4 May 2020, 06:36 Reply Quote 1
                      • T Offline
                        tomahawk5000 @Mff73
                        last edited by 4 May 2020, 06:36

                        @Mff73 yes it’s all true what you said. Should I make hard reset? After this I lost my days about vo2max and prepared workout? I mean this information what I see during exercise?

                        Kind regards,
                        Tomek

                        Suunto 9 baro + Android

                        M 1 Reply Last reply 4 May 2020, 08:05 Reply Quote 0
                        • M Offline
                          Mff73 @tomahawk5000
                          last edited by 4 May 2020, 08:05

                          @tomahawk5000
                          if you do a hardreset you will lose this activity, it is sure, and all other activities that eventually are not synced.
                          So if you really want to investigate, no hardreset.
                          But your other problem was time totally weird, right ? For this, maybe a hardreset could help, but if it happens again.

                          For your activity not in SA, the most strange is that it disapeared from Strava, it shouldn’t.
                          I don’t have any other idea. Except check on Sportstracker site if your activity is there.

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          T 1 Reply Last reply 4 May 2020, 09:43 Reply Quote 1
                          • T Offline
                            tomahawk5000 @Mff73
                            last edited by 4 May 2020, 09:43

                            @Mff73 ok I’ll check but what do you mean by sportstracker? Is it web page?

                            Kind regards,
                            Tomek

                            Suunto 9 baro + Android

                            M 1 Reply Last reply 4 May 2020, 09:45 Reply Quote 0
                            • M Offline
                              Mff73 @tomahawk5000
                              last edited by 4 May 2020, 09:45

                              @tomahawk5000
                              https://www.sports-tracker.com/login
                              Using your SA credentials.
                              it is not the SA web page, but sportstracker share the same database with SuuntoApp, so things can happen here and there differently.

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              T 1 Reply Last reply 4 May 2020, 09:54 Reply Quote 1
                              • T Offline
                                tomahawk5000 @Mff73
                                last edited by 4 May 2020, 09:54

                                @Mff73 still nothing, I cannot find it there too. I’ll check again this with the same GPS settings and let you know if the issue appears again.

                                Kind regards,
                                Tomek

                                Suunto 9 baro + Android

                                1 Reply Last reply Reply Quote 1
                                • T Offline
                                  tomahawk5000
                                  last edited by 4 May 2020, 18:52

                                  Guys I don’t want open new thread that is why I’ll ask here
                                  Is it correct is it right that during exercise kcal are not count if I turn off HR monitor?

                                  Kind regards,
                                  Tomek

                                  Suunto 9 baro + Android

                                  B 1 Reply Last reply 4 May 2020, 18:59 Reply Quote 0
                                  • B Offline
                                    Brad_Olwin Moderator @tomahawk5000
                                    last edited by 4 May 2020, 18:59

                                    @tomahawk5000 They are counted if you are doing walking or running, I don’t know about cycling. The watch makes an estimate but I have found it very low.

                                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                    1 Reply Last reply Reply Quote 0
                                    • T Offline
                                      tomahawk5000
                                      last edited by 4 May 2020, 19:15

                                      I made 10km and after this I had just 50kcal…

                                      Kind regards,
                                      Tomek

                                      Suunto 9 baro + Android

                                      1 Reply Last reply Reply Quote 0
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