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    Ambit 3 Peak uploading routes from website to app to watch

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    • M Offline
      margusl @sartoric
      last edited by

      Here’s a fun workaround, one just needs to set a start point though gpx import. Though those who will are probably not too excited to use MC for planning in a first place …
      05f10ffb-a948-4e98-95bd-f469af2ee970-image.png
      It still gets the same response from mapbox and there’s no elevation, but all the rest seems to work. As MC route import does respect elevation data , it just makes more sense to build the whole thing with some other tool (e.g. plotaroute, as it can export waypoints that will survive MC gpx import).

      1 Reply Last reply Reply Quote 3
      • P Offline
        petmic Bronze Member
        last edited by petmic

        It seems the altitude profile and ascent/descent are not calculated when planning new routes in movescount. Import of gpx with altitude shows altitude profile either. I am sure this used to work before.

        Is this a known issue now?

        isaziI Brad_OlwinB 2 Replies Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @petmic
          last edited by

          @petmic yes, since a couple weeks.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

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          • Brad_OlwinB Offline
            Brad_Olwin Moderator @petmic
            last edited by

            @petmic I am seeing the same, I believe Suunto knows about this.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            P 1 Reply Last reply Reply Quote 0
            • P Offline
              petmic Bronze Member @Brad_Olwin
              last edited by

              @Brad_Olwin How nice would it be from them should they let us know. I spent an hour trying to import/draw a 50k route with some tricky navigation only to realize the problem seems to be on Suunto side.

              freeheelerF Brad_OlwinB 2 Replies Last reply Reply Quote 1
              • freeheelerF Offline
                freeheeler @petmic
                last edited by

                @petmic
                that’s Suunto, didn’t you know? something to play, a surprise, but unfortunately no chocolate 🙈 😜

                living sideways

                1 Reply Last reply Reply Quote 1
                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @petmic
                  last edited by

                  @petmic said in Ambit 3 Peak uploading routes from website to app to watch:

                  @Brad_Olwin How nice would it be from them should they let us know. I spent an hour trying to import/draw a 50k route with some tricky navigation only to realize the problem seems to be on Suunto side.

                  @TELE-HO The problem is apparently with MapBox and not Suunto and Suunto is waiting for Mapbox to correct this. That is all the information that I have.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                  freeheelerF P 2 Replies Last reply Reply Quote 3
                  • freeheelerF Offline
                    freeheeler @Brad_Olwin
                    last edited by

                    @Brad_Olwin
                    I would expect that a small little pop up informs if something is not working as it should… it’s not the users task to dig and figure out the reason for it… I understand dissatisfaction when you unsuccessfully plan a great adventure. It is disappointing when you want to use a service but it’s not working due to a 3rd party service… and this is not the customers problem when the supplier of the supplier has issues.

                    I really understand that as it took me 5 tries yesterday to get the correct planned route to my watch from SA… 4 times everytime a different prior route… I know this is not the right thread, but just to mention another disappointment that users experience day by day…
                    I’m not angry… I just don’t understand it…

                    living sideways

                    Brad_OlwinB 1 Reply Last reply Reply Quote 7
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @freeheeler
                      last edited by

                      @TELE-HO Wholeheartedly agree with you on #1. Why so hard to get a route from SA into the watch?

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      freeheelerF 1 Reply Last reply Reply Quote 1
                      • P Offline
                        petmic Bronze Member @Brad_Olwin
                        last edited by

                        @Brad_Olwin Yes, I understand your point. However, I bought a product from Suunto that suppose to have altitude data when navigating and suddenly this feature I paid for is not available. As a customer, I really do not care if it is a third party’s fault. I gave my money to Suunto so they should at least let me know there is a problem so I do not waste my time trying to figure out something they already know.

                        A Suunto’s competitor shows the status of their services so everybody knows if there is something not working.

                        M 1 Reply Last reply Reply Quote 4
                        • M Offline
                          margusl @petmic
                          last edited by

                          @petmic said in Ambit 3 Peak uploading routes from website to app to watch:

                          bought a product from Suunto that suppose to have altitude data when navigating

                          If your imported route came from 3rd party or you draw it yourself with some other tool, it likely includes elevation data. Even though Movescount fails to display elevation profile, it shoukd be fine once loaded to your watch. Though I haven’t tested with longer routes that Movescount must simplify to fit into trackpoint limits.

                          As to who’s to (not) blame here… for those who were interested, retiring of a certain Mapbox API for elevation data was known atleast 2 years in advance. Some decided to act proactively, others had probably more pressing matters to deal with during that time. Or something.

                          1 Reply Last reply Reply Quote 3
                          • freeheelerF Offline
                            freeheeler @Brad_Olwin
                            last edited by

                            @Brad_Olwin said in Ambit 3 Peak uploading routes from website to app to watch:

                            Why so hard to get a route from SA into the watch?

                            that’s this recently discussed cache issue either in the watch or SA, I’m not sure… (sorry for being offtopic here).
                            I create a comoletely new route, completely new name, toggle add to watch, sync and when I want to use this route it shows me any random earlier created route… did that 4 times, 4 different random earlier routes. The data is always correct, but the route track is wrong… only the 5th attempt finally worked

                            living sideways

                            1 Reply Last reply Reply Quote 0
                            • G Offline
                              Georgex
                              last edited by

                              So is there anyway to upload a route to the Ambit 3 now via the new(ish) app or magic?

                              sartoricS 1 Reply Last reply Reply Quote 0
                              • sartoricS Offline
                                sartoric Moderator @Georgex
                                last edited by sartoric

                                @georgex
                                You can keep using movescount for that

                                https://www.suunto.com/en-gb/Support/faq-articles/suunto-app/can-i-sync-routes-or-customize-sport-modes-for-ambit3-traverse-and-traverse-alpha-with-suunto-app/

                                https://forum.suunto.com/topic/5247/how-to-use-suunto-services-sync-routes-customize-sport-modes-for-ambit-traverse-and-traverse-alpha-with-suunto-app

                                SVTS - 2.40.38
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                                Samsung A5 2016 - Android 7.0
                                Samsung A33 2022 - Android 14 - One UI 6.1
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                                G 1 Reply Last reply Reply Quote 1
                                • G Offline
                                  Georgex @sartoric
                                  last edited by Georgex

                                  @sartoric Hi your link states

                                  “Currently you cannot synchronize routes or custom sport modes with Suunto app for Ambit3,”

                                  so not much help but thanks for trying.

                                  I can get on to Movescount and update my routes there, but how can I get them to the watch now Moveslink is disabled and the new app doesn’t support this?

                                  I appreciate I might be being really stupid here but the support in this regard is hopeless

                                  Mff73M sartoricS 2 Replies Last reply Reply Quote 0
                                  • Mff73M Offline
                                    Mff73 @Georgex
                                    last edited by

                                    @georgex said in Ambit 3 Peak uploading routes from website to app to watch:

                                    how can I get them to the watch now Moveslink is disabled and the new app doesn’t support this?

                                    With Suuntolink

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    G 1 Reply Last reply Reply Quote 0
                                    • G Offline
                                      Georgex @Mff73
                                      last edited by

                                      @mff73 How do I get suuntolink to transfer routes from movescount? Suuntolink just transfers between my watch and the new App when I connect to that, it isnt transferring the routes I updated on the movescount website

                                      ? Mff73M 2 Replies Last reply Reply Quote 0
                                      • ? Offline
                                        A Former User @Georgex
                                        last edited by

                                        @georgex here you can find pretty straightforward instructions.

                                        1 Reply Last reply Reply Quote 3
                                        • sartoricS Offline
                                          sartoric Moderator @Georgex
                                          last edited by

                                          @georgex
                                          You need just a couple of click to go to the page suggested by @andrasveres 😉

                                          SVTS - 2.40.38
                                          SSSWHR BARO Amber - 2.8.32
                                          Samsung A5 2016 - Android 7.0
                                          Samsung A33 2022 - Android 14 - One UI 6.1
                                          Suunto App Android 5.2.5 beta
                                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                          1 Reply Last reply Reply Quote 2
                                          • Mff73M Offline
                                            Mff73 @Georgex
                                            last edited by

                                            @georgex
                                            Exactly what @andrasveres links to you.
                                            Suuntolink should do exactly what you think it didn’t : sync activity from watch to Suunto app cloud + sync your legacy watch settings and routes and POIs from MC Web to your watch.
                                            Sure it is not that simple, but it is like that.

                                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                            Suunto Vertical all black
                                            Wife : S9PP
                                            SA: Always the latest beta :)
                                            Android 13, Galaxy S205G

                                            1 Reply Last reply Reply Quote 1
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