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Share your experience with the Suunto app here!

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • N Offline
    NicolasP @Marius Jacobsen Eggerud
    last edited by 7 Apr 2018, 18:27

    @marius-jacobsen-eggerud I own a Spartan for 2 weeks and can just confirm what you’re saying. I am really impressed with the sync process 🙂

    SST

    S 1 Reply Last reply 7 Apr 2018, 18:52 Reply Quote 1
    • S Offline
      SlaSh Platinum Member @NicolasP
      last edited by 7 Apr 2018, 18:52

      @nicolasp comparing to? 🙂

      N 1 Reply Last reply 7 Apr 2018, 19:50 Reply Quote 0
      • S Offline
        Shrek3k
        last edited by Shrek3k 5 Sept 2019, 17:33 7 Apr 2018, 19:15

        I have used the Beta fort the last two days (hopefully I won’t repeat to many comments) and all in all I think the app shows quite a lot of potential, and unfortunately additionally the need for further improvement, as quite a number of (even basic) features need to be added or even re-established.

        Currently I miss the following (essential) features:

        • Suunto Movie; please do not delete this really outstandig Suunto/App-feature
        • anything connected to the data collected about sleep
        • anything connected to the data collected about steps (daily, weekly, …)
        • there is nothing available about VO2 / RR / EPOC / cadence / PTE
        • there is no symbol visible in my watch, that a synchronisation process is ongoing
        • tags are somehow missing in the app

        I really like:

        • the route planning and especially transfer using the app, this is a great tool/feature (please add a way to access/see/transfer „my catalogue“ (my routes))
        • that the A-GPS are updated via the app (not quite sure if this is really happening or only shown in the sync-messages)
        • it is nice to have a (basic) comparison with older activities (would be nice to add more criteria, e.g. VO2 / RR / EPOC / cadence / PTE)

        Synchronisation is rather slow, not too stable but is finished successfully after several (dozen) trials. Please note, that the messages shown after the synchronisation has been finished need tob e improved. Currently there is only the yellow exclamation mark and a message that problems have been found … after a successful sync … a more posotve attitude would be nice

        And last: please do not switch to SportTracks, but keep the Suunto/Movescount-Website for the synchronized data, as SportTracks is one more (more or less mediocre) sport-tracking-app/website, that does not offer the features / data that the Suunto/Movescount-website offers.

        using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
        OS - Android 15/Pixel Pro 7

        1 Reply Last reply Reply Quote 1
        • S Offline
          Shrek3k @Kristoffer Graff
          last edited by 7 Apr 2018, 19:19

          @kristoffer-graff said in Share your experience with the Suunto app here!:

          Have a few suggestions about improvements to the app.

          • Possible to navigate in the graph (like on the web-site) for HR, speed ect. so it will be easier to check the data more accurate. Maybe possible to tilt the phone for bigger scale while navigate. and put graphs over each other like the web-site. Would make comparing terrain and HR easier for example.

          • Let more information sync to the app from the clock. Here I mean step-count, calories, sleep and HR. Would be easier to keep track of everything if it got saved to each day in the app/web. Also easier to check and compare restingHR for example. Now it just lay one week in the clock and will be gone.

          • More information in the workout-summary. Would love to see max/min speed, HR ect. Now it just show average for all. And its not that easy to check this in the graph as I mention over here.

          • Also have suggestion to the clock. Its about the smart notifications. Here i would love to find massages ect on the clock when its not check on the phone. Now they just show a few sec on the clock and then disappear. If I’m in a middel of a set and get a text, its not that easy to check it. Would be great to check the massages on the clock after the set without need to find the phone.

          I really like to support these ideas 🙂

          using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
          OS - Android 15/Pixel Pro 7

          1 Reply Last reply Reply Quote 0
          • N Offline
            NicolasP @SlaSh
            last edited by NicolasP 4 Jul 2018, 21:54 7 Apr 2018, 19:50

            @slashas MC app 😥
            Did try to sync with MC app but did not work great in my case.
            Edited: Android MC App/Galaxy S7

            SST

            S 1 Reply Last reply 8 Apr 2018, 06:06 Reply Quote 0
            • S Offline
              SlaSh Platinum Member @NicolasP
              last edited by 8 Apr 2018, 06:06

              @nicolasp on iOS it is syncing equally I would say 😉

              1 Reply Last reply Reply Quote 1
              • T Offline
                tazio390
                last edited by 8 Apr 2018, 09:00

                The app is significantly better than the previous one (movescount app)

                • There are always still errors regarding the heart rate described by the app… especially HF max (Strava takes the corrects one,that from my Suunto Spartan ultra watch)

                • Even as regards the ascent in meters is quite out of phase ….

                • The rest of the proposed graphics are not bad but it is not always clear how they work but I think it’s better to stay more minimalist and not do complicated things …

                • I hope in the future I can pass the data to Strava directly from the app, since now in beta phase is not possible

                • The App in general is well designed and much more stable than before (Movescount app)

                • The function that created video would be nice to get it back #suuntorun

                • Check the battery level of the heart belt using the app wouldn’t be bad

                1 Reply Last reply Reply Quote 1
                • M Offline
                  Marius Jacobsen Eggerud Silver Members
                  last edited by Marius Jacobsen Eggerud 4 Sept 2018, 17:34 9 Apr 2018, 17:34

                  Latest version of the app is a huge step in the wrong direction. Connection is lost, at least that it was the app says, but workouts are still synced.(after a while and turning off/on blutooth a couple of tiumes, force closing app) I hope that things basic functionality will be fixed very soon!
                  Likes in the app still disappear when scrolling.

                  Phone: Samsung Galaxy S8.

                  Suunto Ambit 3
                  Suunto Spartan Ultra
                  Suunto Race Ti

                  1 Reply Last reply Reply Quote 1
                  • H Offline
                    Holger Watzl
                    last edited by 10 Apr 2018, 08:39

                    Hi, update yesterday to 3.27 and now I always get the “terms and conditions“ page. Unable to accept it, page always return 😕 Any ideas ? Reboot phone and new login done

                    D N 2 Replies Last reply 10 Apr 2018, 08:42 Reply Quote 2
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @Holger Watzl
                      last edited by 10 Apr 2018, 08:42

                      @holger-watzl said in Share your experience with the Suunto app here!:

                      Hi, update yesterday to 3.27 and now I always get the “terms and conditions“ page. Unable to accept it, page always return 😕 Any ideas ? Reboot phone and new login done

                      We have detected this issue and is under fix

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      1 Reply Last reply Reply Quote 0
                      • N Offline
                        NicolasP @Holger Watzl
                        last edited by 10 Apr 2018, 13:52

                        @holger-watzl in my case I did close the app and reopened it successfully.
                        Maybe try few attempts to get in the app.
                        Good luck ☺

                        SST

                        1 Reply Last reply Reply Quote 0
                        • C Offline
                          cosme.costa
                          last edited by cosme.costa 4 Oct 2018, 15:53 10 Apr 2018, 15:48

                          Hi,

                          This is Cosme I entered in the beta program last Friday. My watch is a Spartan Ultra and I usually run between 20/30 km per week plus some MTB (here I do not use the Suunto I use a SIGMA gps, with both devices I upload the moves/exercices to Strava). I use Android 8.1 in my mobile phone where I have installed Movescount and Suunto app (if not possible I would have opted out of the beta program).

                          Here my opinions and views with the version 3.27 of the Suunto app:

                          1. The app is quite nice regarding the UI. Big step forward from Movescount. Nice way of showing the info.
                          2. I do not like much the “Facebook integration”, I don’t use Facebook and in my opinion is too much present. I’m not against its presence but should be more hidden.
                          3. The battery drain of the app in Android is not admissible. This needs an urgent fix.
                          4. There is a sync error when arrives the GPS optimization.
                          5. When the app is synchronizing there is no indication in the watch. When Movescount syncs yo can see an animation in the watch but with the Suunto app this animation is missing. Please add it.
                          6. Strava integration needs to be added as soon as possible, then a lot of us will only use the Suunto app.

                          I also have some questions and concerns of where the moves are stored and how the app works (I’ve read some info in the forum but it isn’t clear to me yet).

                          I have installed the app twice, first time last Friday and I uninstalled it after some hours. Yesterday I reinstalled it again with Movescount. Movescount got all the moves from the server which is great, I’m not afraid of losing my moves because I know that my moves are in Suunto servers. But when I synced the Suunto app it got all the moves from the watch not from any Suunto server. I understant that the moves will be stored in some cloud or server but now is not working? I’m right? There will be any web application? Will the moves be upload from the Suunto app to web Movescount?

                          Can any body explain how this will work?

                          Will we be able to modify some parameters of the watch through the Suunto app as we are able now with Movescount? Or because the sync is failing I do not see the options? Now if I modify some watch sports modes in the web Movescount I can be sync them to the watch throught the Movescount app, without cable (or at least It happened with the Ambit3 Vertical that I had), will be the same with the new Suunto app?

                          I see a lot of potential but I do not see or have read which is the objective of the new Suunto app (a part from the much needed renovation of UI of Movescount). I mean, more than a beta it looks like an alpha version. To be a beta version all the Movescount features should be in the app and there are too many missing and even more questions of which will be the final status of the app. I see the changelog of the different versions and I do not see too much features added, more bug fixes that other things.

                          I hope all this things will be solved, I have total trust on the Suunto team, because if not I do not see any reason to swap from Movescount to the Suunto app (a part from the nice UI)

                          Anyway I’m very happy to test the app and help to improve it.

                          1 Reply Last reply Reply Quote 1
                          • T Offline
                            Tomas Slotik @Matt_from_Suunto
                            last edited by 25 Apr 2018, 09:53

                            @matt_from_suunto hi

                            I am just about to be more familiar with app. But for me there is missing any possibility to manage app notofications as we can do via movescout app. For example i want to have incoming calls and that is all. Dont need have others…

                            Thankx

                            Alberto YoldiA 1 Reply Last reply 25 Apr 2018, 10:42 Reply Quote 1
                            • Alberto YoldiA Offline
                              Alberto Yoldi @Tomas Slotik
                              last edited by 25 Apr 2018, 10:42

                              @tomas-slotik Welcome! This issue is known and was already reported (see the thread below), lets hope they fix it soon!

                              https://forum.suunto.com/topic/277/android-granular-control-on-android-to-watch-notifications

                              T 1 Reply Last reply 25 Apr 2018, 11:05 Reply Quote 2
                              • T Offline
                                Tomas Slotik @Alberto Yoldi
                                last edited by 25 Apr 2018, 11:05

                                @alberto-yoldi thankx mate

                                D 1 Reply Last reply 25 Apr 2018, 11:11 Reply Quote 1
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @Tomas Slotik
                                  last edited by 25 Apr 2018, 11:11

                                  @tomas-slotik Welcome welcome!

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 0
                                  • Toshio OmuraT Offline
                                    Toshio Omura
                                    last edited by 25 Apr 2018, 13:24

                                    Good Morning!
                                    I really liked the idea of the new app. I already have a lot of progress compared to “Movescount” just because I can see the partial speeds in the appp itself.
                                    But there are some problems that still persist in it:
                                    1º - Training intervals - it is not possible to visualize “by interval” of the trainings. something very important to analyze later.
                                    2nd - migration of records - allow to bring of the “Movescount” the activities with all the data And photos. Because many use the app as a “history” of all activities. Something many do not want to lose.
                                    I hope I have contributed in some way.

                                    thx!

                                    Alberto YoldiA D 2 Replies Last reply 25 Apr 2018, 13:34 Reply Quote 3
                                    • Alberto YoldiA Offline
                                      Alberto Yoldi @Toshio Omura
                                      last edited by 25 Apr 2018, 13:34

                                      @toshio-omura Yeah, the interval topic is a very popular requirement here. I cross my fingers 😉

                                      Toshio OmuraT 1 Reply Last reply 25 Apr 2018, 17:08 Reply Quote 1
                                      • D Offline
                                        Dimitrios Kanellopoulos Community Manager @Toshio Omura
                                        last edited by Dimitrios Kanellopoulos 25 Apr 2018, 13:45

                                        @toshio-omura Welcome and yes you have contributed! 🙏

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        1 Reply Last reply Reply Quote 1
                                        • Toshio OmuraT Offline
                                          Toshio Omura @Alberto Yoldi
                                          last edited by 25 Apr 2018, 17:08

                                          @alberto-yoldi Laps should also be considered! Suunto Help! haha

                                          1 Reply Last reply Reply Quote 2
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